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The Service Manager – Completing the Work Flow for Field Force

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Service Manager Tablet PC technology really begins to shine for businesses when it is coupled with software that helps to streamline work flow, which in turn, helps cash flow. That is what Active Ink Software’s Service Manager does by automating the process of work orders, communications with service technicians, and invoicing back in the home office. In short, it is a complete end-to-end solution for the field force office by integrating QuickBooks with form data capturing in the field.

The Service Manager incorporates the following features:

Business form templates.

Interoperability with QuickBooks ® Accounting.

Connectivity with Microsoft’s Outlook.

Pen input, handwriting recognition and signature capture.

For more info on the The Service Manager, read the press release below, visit Active Ink’s website, and watch the video (WMV). The Service Manager is available for $999.

Active Ink Software, Inc. announced the general availability of The Service Manager, a tablet PC application for field service professionals.

The Service Manager automates the process of managing incoming service calls and emailing work orders to technicians in the field. The work orders are filled out on a tablet PC and forwarded back to the home office where an invoice is automatically generated. The whole process of dispatching service professionals, filling out work orders and generating invoices has been completed automated.

““The Service Manager when used with my tablet PC has enabled me to go completely paperless,” say John Adcock, owner of A&A Mechanical, an HVAC service company. ““I’ve automated my entire billing process.”

John Hill, President of Allegiance Technology and an authorized reseller of the Service Manager says, ““It is one of the best tablet PC applications that I have ever sold. It’s simple to use and addresses the needs of many of my business customers.”

The Service Manager incorporates the following features:

Business form templates.

Interoperability with QuickBooks ® Accounting.

Connectivity with Microsoft’s Outlook.

Pen input, handwriting recognition and signature capture.

 

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