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No Fury Like A Geek Disappointed: Judie Lipsett and the Nook

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geardiary-barnes-and-noble-nook-4-500x499Late Saturday night I started seeing tweets from Gear Diary’s Judie Lipsett about her new Nook that finally arrived. Judie is not happy with the Nook. The title of her post sums it up:

The Barnes & Noble nook; or how I managed to completely waste my Saturday on a piece of over-hyped hardware

Ouch.

To be fair, Judie gives the piece a very thorough once over pointing out the good with the bad, but the bad obviously outweighed the good in her opinion. I’ve seen similar complaints from other gadget reviewers for this latest piece of Beta Hardware, but I think Judie’s piece will carry some weight.

Barnes & Noble is obviously taking some lumps from a decision to rush the Nook  out the door for Christmas, and who knows, the promised early 2010 firmware updates might fix a number of the problems. But you’re already in trouble when you have to be talking about firmware updates amidst shipping woes right after your release. It will be interesting to follow. Remember, the first Amazon Kindle received a lot of negative comment when it was first released. (Here’s one.)

Bottom line is this, no matter how well or not well the Nook eventually does, you take a big risk in releasing a gadget that isn’t ready. Geeks can be forgiving (and often too forgiving) when it comes to Beta Hardware. But when they get riled up because expectations aren’t met, hell hath no fury….

Warner Crocker is a professional theatre director, producer and playwright and also a Tablet PC enthusiast. He is also a Microsoft MVP for Tablet PCs. Send email to Warner. You can follow him on Twitter or Google+

4 Comments

  1. Mickey Segal

    12/13/2009 at 4:49 pm

    Whose idea was it to call it the nookie reader in the first place? Are they planning to go for a particular market segment?

  2. Xavier

    12/13/2009 at 8:57 pm

    Wow, when I met Judie in October she was super excited about the Nook, too bad to hear about her poor experience.

  3. Corinne

    12/13/2009 at 9:46 pm

    Mine ships Jan 11, so I’m not going to cancel the order. This is my xmas present to myself, so I’m going to have faith that it will all work out.

  4. Ben

    12/14/2009 at 8:34 am

    Maybe the whole “hell hath no fury like a woman scorned” theme was intended to be a gender-neutral colloquialism, but I’d (gently) suggest that this is one reference that belongs back in the 17th century from whence it came. Thinking about how the phrase was saved for a *female’s* gadget review will reveal the problem.

    I’m only saying so because I generally like Warner’s politics relative to the rest of the American tech blogosphere.

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