2010: The Year Microsoft Lost Tablet?

Posted by | 12/31/2009 | 41 Comments

The following is a guest editorial by Rob Bushway, the founder and former owner of GottaBeMobile.com.

For the past six months I’ve been sitting on the sidelines watching Tablet dominate the news cycle. From the Crunchpad to the JooJoo, from the Courier to the iSlate, from the Android Tablet to Windows 7 Starter Edition Tablets – it is almost dizzying to watch.

Engadget is covering Tablet like they’ve loved it from the beginning. The New York Times is declaring 2010 to be the year of Tablet. Gizmodo is giving Tablet more press than their usual love-affair with porn-filled flash drives. The other day, I think I even saw Mary Jo Foley trying to ink on her recently-acquired Kindle. Suddenly, Tablet is the cool kid everyone wants to hang around.

To see Tablet finally get its’ due is indeed a great thing to behold.  People are finally catching up with what GottaBeMobile has been saying all along: there is something intimate about curling up to a slate device while surfing the web, marking up a book, taking notes, consuming media, and catching up on that long-neglected novel.  I’ve been covering tablet technology for the past six years and it seems like as every year came to a close, we hoped that the next year would indeed be the “Year of Tablet”. That time has finally come.

There’s an eerie silence amongst all the excitement, though, and it is coming from none other than Microsoft and its’ partners. This silence is very concerning and it will cause Microsoft to suddenly see something they owned get snatched from their hands if they don’t quickly change their ways.

Here’s how it is happening:

1)   Windows 7 Starter Edition:  OEMs are putting out Tablets with Windows 7 Starter Edition for one reason only: cost.  Tablet and Touch bits should be included in EVERY Windows edition Microsoft sells. They should not miss a single opportunity to show-case Tablet functionality. They should make it easy for OEMs to build low-cost machines around Tablet functionality. The days of Tablet being a premium offering are long gone.

2)   Microsoft Courier: I’m a firm believer that Courier exists. I have no proof to back that up except that everything we’ve seen has Ken Hinckley, InkSeine, and Codedex written all over it.  Instead of letting Google Android and Apple iSlate dominate the news cycles, Microsoft should be talking up Courier every chance it gets. Show it to your MVPs, demo it in a press conference, showcase the need for Courier. Instead, Courier remains as secretive as an iSlate. As far as the public is concerned, Microsoft isn’t doing anything Tablet related. After January 26, Apple will have invented Tablet. Is that what Microsoft wants?

3)   Touch: the Windows 7 launch was supposed to be all about touch computing, showing off lots of different platforms and use-cases. Instead, the launch turned out to be a contest about how little  Microsoft and its’ partners could talk about touch. Is this because of a problem in the digitizer ecosystem or is it something else? Don’t let Windows 8 be the next time we hear about Tablet and Touch.  You will have lost the market opportunity by then. Microsoft, don’t do to Tablet what you did to Windows Mobile. You may not recover.

4)   Origami: The Year of Tablet is really an affirmation of what Microsoft layed out for Origami back in 2006. That kind of foresight shows leadership and vision and should be talked about and built upon; instead, Microsoft isn’t saying anything.

5)   OEMs: Haven’t Motion Computing, Fujitsu, HP, Lenovo, and TabletKiosk been leading the way in the Tablet PC space for the past six years? Haven’t they been selling compelling slate solutions to schools, businesses, and hospitals?  You certainly wouldn’t know it from any of their marketing pieces of late. In fact, they’ve been almost non-existent the past six months. Where are Motion’s consumer-based $500 slate solutions? Can you say LS800??? Motion, you certainly know how to design a winning slate,  how about showing Michael Arrington and that JooJoo dude how it is really done?

HP, all you have to do is reintroduce the TC1100 with an Atom processor and the world will go crazy, causing some to mistake it for the iSlate. You’ve got the designers – put them to work.

Dell – don’t even get me started…

Microsoft – what are you doing to help your OEM partners capitalize on this momentum?

6)   ISVs:  Based on what I’m not reading on Twitter or GottaBeMobile, the ISV space is virtually non-existent. Do you really think Android on a Tablet is going to be successful? Have you seen the demos? They are abysmal. Where’s your great design work, demos of multi-touch apps, magazine reading, book reading, inking in a tablet planner, and so on.  Are you ready to see Apple take ownership of a space that you could really own – taking 30% of your revenue?

Microsoft, what are you doing to help your ISVs capitalize on this momentum? How about helping Amazon make the Kindle on the PC a great touch and tablet app rather than just an ok experience? That app screams for ink markup – where is it? Showcase why Kindle on a Tablet PC will be better than Kindle on an iSlate…

Microsoft, OEMs and ISVs: you’ve owned the tablet space for the past six years. Certainly, costs and other issues made Tablet a challenging solution for many consumers early in the game. That’s behind us now. You’ve got Windows 7 and a very compelling story to tell. Tablet is happening today and it has the masses talking and wanting to buy. Act like the experts you are and dominate the news cycles by introducing compelling solutions, and showing off ink and touch.

Don’t let Apple steal what you birthed and raised. If you keep doing what you’ve been doing the past six months, though, you’ll look back dumbfounded about what was snatched from your hands. Doctors, students, and every day folk are all carrying iPhones, iPod Touches, and Android devices. If you are not careful, they’ll all be carrying Android Tablets and iSlates, next. Is that what you want?

Don’t let 2010 be defined as the year Microsoft lost Tablet.

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Category: Editorials, Featured, Hardware

About the Author (Author Profile)

As the Founding Editor for GottaBeMobile.com, Rob oversaw the growth and overall direction for content, advertising, and management of the site. Keep up with Rob at RobBushway.com Send email to Rob
  • http://the-asterisk.blogspot.com RandySpangler

    I hear you brother. Rob, all you need is a long beard, sackcloth and ashes. You are screaming in the wilderness.

    But… if you scream in the wilderness and no one is there to hear you, did you actually make a sound?

    I am resigned to the fact that MS is not listening, is clueless or it is so bound up in bureaucracy that they could NEVER get anything new to market.

    So, I predict that Apple will own the tablet space just like they own the PMP space. To quote Metallica, “Sad but true…”

  • MS Lover

    Please let 2010 be defined as the year Microsoft lost Tablet. Please let 2010 be defined as the year Microsoft lost Tablet!

    Who wants crap tablets? Please let 2010 be the year Microsoft drops its insane consumer dreams and go back to what really matters!

  • Kevin G

    Hey Rob good to see you back!

    I think 2010 is going to be the year of the tablet and as others have said it’s going to be Apple taking the cake. IMHO, where MS missed and where Apple will have a home run is simple….CONTENT, CONTENT, CONTENT.

    MS has had the hardware for years, but the third party software support is juvenile at best. Apple will do what they always do which is introduce hardware that for us current tablet users will seem crippled. Hardware we take for granted will be absent from the iSlate, but for the average consumer it won’t missed. Apple will back up the device with unique software features and third party content. Who knows for sure what that will be, but you can be sure content providers will be scrabling to get their wares on it. Unlike MS and tablets the iSlate won’t be left on the back burner.

  • Scott

    Apple may win the content consumption race, but I want a device that I can create content with. That means a digital pen and touch.

    I think it would be great fun over the next few days for slate owners to put an Apple decal on their tablets and hang out at a coffee shop. Just tell them you’re running windows 7 (or XP/Vista) with boot camp

  • http://www.timacheson.com/ Tim Acheson

    This is an insightful analysis, and it’s true — Microsoft still has a lot to learn from trendy rivals like Apple and Google about promoting the awesome work they do.

  • fn dobbs

    Adoption will be based largely on form factor. A TC1100 size device which is no more than 1/4 inch thick is what is required-said differently,the size of a brand new notepad. MS has failed not because the software isn’t good (because it’s great) but because it has relied on hardware partners who are developing for vertical markets and niche users. Apple is chasing the broad consumer market. If it doesn’t provide an active digitizer and stylus experience but relies solely on touch, i believe it too will be a niche product.

    Iphone functionality plus windows journal/one note in a 8×11 1/4 inch form factor actually will change the world.

    The operating system will cease to be relevant if Apple’s product is a breakthrough.

  • Lorie Ghamy

    2 HP Tablet = 1 Apple Tablets (maybe) 500 $ VS 1000 $*

    HP Tablet =

    Windows 7

    Multitouch

    Inking (Journal, IkSeine, PDF Annotator, Pencil (2D cartoon), Ebook annotation, ArtRage….)

    EBook fiendly

    Plenty of games, many free…

    OSX (Hackintosh)

    Linux

    For sure, Apple is the winner with the invisible tablet…

    Wait and see…

    * Wall Street Journal

  • Dennis Rice

    Sigh …. Now that is just like old times Rob. Very nice read on things my friend.

    In my opinion, the best initial product Tablet had way back when, was the first stab taken at the TC1000 (Compaq branded no less). Rob and I both eagerly bought a TC1000, and the conception of the idea for GottaBeMobile.com was born. It got better with the TC1100 (which by the way my wife still curls up with every day for many activities). In all our years as Microsoft Tablet MVP’s, we saw so many devices, but none came close to the collection of features the TC series had.

    Then it was gone. Poof. An incredible design, which did not make it because the R&D department at HP was short sighted.Now to see HP back in the arena begs the question, “Will HP hang in there and make this thing excel?”

    I hope so.

  • everbrave

    I bought my TC1100 as a replacement of an Apple Newton 2100 which was killed by Steve himself, shortly after returning to Apple!

    I used my Newton(s) (three generations of them) on regular basis for almost everything (note taking to multi-criterial decision support, project management, contact management, email, etc.). It was not a multi-media device (early generation of ARM CPU) but a productivity device.

    The TC1100 was so nicely designed that it looked like made by Apple.
    The OS and application support was, however, far beyond the Newton, but I had no real alternatives. I still prefer using my TC1100 over all tablets I have incl. the Dell XT.
    The tablet paradgima started to slowly fade-away as the slate form gradually came under pressure by laptops with a hinged display, the so called convertibles, i.e. the “cannot decide what I am”!
    This happened because most people were more productive using the keyboard, since the OS and applications did not really seriously support the tablet user.

    As for Apple vs. MS, it is well known that Apple while Apple computers offer less features, they do the important things very well. Apple won and will continue to win users through a better user-computer interaction. They are also in better position than MS since they build OS and apps for their own HW, while MS has to do that for “almost every” HW.

    It is about the holistic design of the computer and not the features, Apple used to be better at that than MS+OEMs.

    To conclude, MS did not invent the tablet and, in my opinion, it never really supported the tablet form seriously enough to loose it in 2010.

  • Cacinok

    well said rob. looking at the “tablet” offerings from CES, it appears that manufacturers are moving away from the idea of a tablet as a utilitarian device (i.e., full blown computer) and now market it as an entertainment device. nothing more than an enhanced, multimedia, kindle, if you will.

  • http://www.big-max-web.de Manfred ‘Big Max’ KURTH

    Hi Rob,
    I’m an enthusiast of marine elektronic navigation on mobile devices in Germany since 1994 and I’m watching the annual CES event and others via the Internet.
    Since the netbooks hit the market we leisure skippers can own low cost equipment for navigation instead of one of the numberous moon priced chart plotters.
    Convertible tablets are brilliant to use e.g. for navigation purposes, but far too expensive, so I was longing for low cost tablets similar to a netbook. CES 2010 and the rumors before made me hoping for a breakthrough in affordable tablets/slates. But Android software is useless for marine navigation – all naval applications are written for Windows.
    After closing of CES 2010 I was highly disappointed about Microsoft, that they’re loosing the market to Android and that my expectations for an economically priced Windows tablet/slate is going down the drain.
    Let’s hope, that Steve Ballmer isn’t too ignorant of what his clients wish, but he should listen to his MVPs at least.
    Thanks for your article, proving that I’m not alone with my irritated thoughts.
    I hope, that I could express myself in the right way and you could read what I’ve meant, while English is not my native language.

    Fair Winds
    Manfred