RIM Working on Update to Revive Deep Sleeping BlackBerry Bold 9900, 9930 Phones

Posted by | 11/20/2011 | 5 Comments

Canadian smartphone-maker Research in Motion has confirmed that some BlackBerry Bold 9900 and 9930 devices suffer from a bug that would render the device a brick after being left on the charger overnight. RIM says that the company is working on a software update to rectify the problem.

Essentially, at night, when the Bold 9900 or 9930 is plugged in and left to sleep on the charger, the device won’t respond in the morning and the screen won’t turn on despite a full battery. Users could temporarily revive their smartphones in the event that this occurs by pulling out their smartphone’s battery and replacing it, forcing a reboot of the device. This is the only effective remedy thus far until RIM releases the software patch.

The smartphone-maker says a “limited number of customers have reported an issue where their device does not power on” and that RIM is “actively working on a software update to resolve this issue.”

Via: BGR

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Category: Mobile

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Tech enthusiast in Silicon Valley enjoying the possibilities of ubiquitous connectivity, information sharing, and collaboration enabled by mobile broadband. You can contact Chuong on Twitter @chuongvision or with the same ID on Skype.

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  • Wilcarva

    I have one of those. It costed $900 and worked for two weeks before bricking. Now it is usefull to avoid paper sheet from flying with the wind.

  • Kurt22

    This happened to me last night! I went to the Verizon store and they tried telling me it had water damage, but I assured them that was impossible. They are sending me a new blackberry (unfortunately it is refurbished). 

  • XeroMan

    My BB9900 just bricked. No red light, nothing. My PC won’t even recognize it when plugged in. This is not a software fault.

  • Rocco

    I have a similar problem. When I remove it from the pouch the screen won’t come on althoguh it is on and i can receive calls.

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