RIM Working on Update to Revive Deep Sleeping BlackBerry Bold 9900, 9930 Phones

Canadian smartphone-maker Research in Motion has confirmed that some BlackBerry Bold 9900 and 9930 devices suffer from a bug that would render the device a brick after being left on the charger overnight. RIM says that the company is working on a software update to rectify the problem.

Essentially, at night, when the Bold 9900 or 9930 is plugged in and left to sleep on the charger, the device won’t respond in the morning and the screen won’t turn on despite a full battery. Users could temporarily revive their smartphones in the event that this occurs by pulling out their smartphone’s battery and replacing it, forcing a reboot of the device. This is the only effective remedy thus far until RIM releases the software patch.

The smartphone-maker says a “limited number of customers have reported an issue where their device does not power on” and that RIM is “actively working on a software update to resolve this issue.”

Via: BGR

Comments

  1. Wilcarva says

    I have one of those. It costed $900 and worked for two weeks before bricking. Now it is usefull to avoid paper sheet from flying with the wind.

  2. Kurt22 says

    This happened to me last night! I went to the Verizon store and they tried telling me it had water damage, but I assured them that was impossible. They are sending me a new blackberry (unfortunately it is refurbished). 

  3. XeroMan says

    My BB9900 just bricked. No red light, nothing. My PC won’t even recognize it when plugged in. This is not a software fault.

  4. Rocco says

    I have a similar problem. When I remove it from the pouch the screen won’t come on althoguh it is on and i can receive calls.

  5. Yellowtape911 says

    bought a brand new verizon wireless blackberry bold 9930 seven hours ago and it already is broken i paid cash for it and it is no go what the hell! fix it blackberry and replace our phones! if its known that it has a weakness why are they still being sold!?

  6. Andrew says

    This has happened to me two or three times. I don’t leave the charger on if I have an alarm for the morning set, since the alarm obviously won’t go off if the phone crashes. I’m generally quite disappointed with the bugginess of the 9900. It does some very weird stuff.

  7. nabeel says

    i had this phone for 3 months now and it only worked for 1 month since i had it. i feel like i wasted money for nothing

Leave a Reply