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Nokia Lumia 900 Data Connectivity Issues Plague Owners

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The Nokia Lumia 900 is at the top of sales charts, but some owners are experiencing issues with data connectivity on the phone.

A bug in the Lumia 900 causes it to lose its data connection despite having the proper coverage.

Electronista reports users are taking to Nokia and WPCentral forums to discuss the issue. The users in each thread have found a solution to fix the data connectivity issue. Unfortunately the fix isn’t permanent, as the issues can come back later.

To fix the Nokia Lumia 900 data connectivity issues, users need to reset the phone, remove the SIM, boot the phone without a SIM, then shut it down and reboot with the SIM reinserted.

The process isn’t too complicated, but it does require users to input all of their account information again after booting the phone up.

Lumia 900

We had similar issues with our Nokia Lumia 900 review units, as did other reviewers like The Verge. As we understood the issue, it had to do with activating the review units on AT&T, and the issue wouldn’t affect retail units. A fix is coming, and it will hopefully solve the problem in both review and retail units.

As one of the first Windows Phones with 4G LTE a few bugs on the Lumia 900 aren’t surprising, but this one also extends to HSPA+ connectivity. We haven’t seen reports of similar issues on the HTC Titan II, which also has 4G LTE..

Unfortunately for Nokia this data issue directly contradicts it’s “Smartphone Beta Test” campaign. A 4G LTE smartphone that can’t connect to any data connection sounds like a beta smartphone, or at least as much of a “beta phone” as the iPhone 4.

Shawn is a tech junkie who spends most of his time reading and writing about it. You can follow him on Twitter, @shawn_i.

5 Comments

  1. Ablonso

    04/09/2012 at 3:41 pm

    I had connectivity issues with every phone on AT&T ever.  Never again.  Shame that they have the most interesting phones.

  2. Joel

    04/10/2012 at 5:36 pm

    Problem is the temporary solution in user side needs a cold reset and worst thing is that the temporary solution can’t fix the problem permanently even if user make a cold reset to fix it.
    Then……Really bad…news.

  3. Alexbigkid

    04/13/2012 at 7:41 pm

    The updated SW, which fixes the data connection loss became available.

  4. Jasmine

    04/24/2012 at 10:35 am

    I have a HTC Titan II and I’m having connectivity issues too, so are a few other Titan II others (check out WPCentral.com, windows section).  Nothing the store personnel does seems to fix it; SIM card replacement didn’t work.

  5. Julia adutwum

    06/27/2013 at 12:37 am

    Am using lumia 900 in ghana and having problems with the data. When I reset it I loose some important documents on the phone and not more than 2days I loose the data again. Please find a solution to this problem for us. Because we cant b reseting our phone always.

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