Five months ago, I walked into a Verizon retail store and bought the Samsung Galaxy Nexus with the hope that it would replace my iPhone 3GS as my go-to smartphone. Unfortunately, that hasn’t happened.
That’s because my Galaxy Nexus experience has been a difficult one to say the least and one that has completely turned me off to the phone, to Verizon, and really, to the Android platform.
When Verizon announced that it would host the Galaxy Nexus on its 4G LTE network, I was elated. It had the HD display. It had the 4G LTE speeds. It had Android 4.0 Ice Cream Sandwich out of the box. And it had the Nexus name which I thought meant unparalleled support.
I had to have it.
So, I went down to the Verizon store, forked over a wad of cash, and took the phone home. For the first couple of days, I was thrilled with my purchase. The screen was beautiful. I absolutely loved the 4G LTE data speeds. Android 4.0 was far and away better than any version of Android that I had ever used. And again, this was a Nexus device so I figured that I was set.
My iPhone 3GS suddenly started to look old and I thought I was on my way to becoming a diehard Android user.
A few weeks later though, the problems started.
My battery life was and continues to be atrocious. I even bought the extended battery and I still don’t get the battery life that many users claim to pull down.
My Galaxy Nexus started to shut itself off from time to time for no clear reason. This still happens on occasion.
My mic started to cut out on phone calls. This still happens often.
I started to experience connection issues where I lost my connection in areas where signal strength was normally good. This still happens from time to time.
Worst of all, the ‘Nexus’ in the Samsung Galaxy Nexus name hasn’t meant anything. I haven’t gotten a single update to my Galaxy Nexus in five months.
All of this has been going on since January, and to be honest, I haven’t really used my Galaxy Nexus much since then. Sure, I pull it out on occasion, but for the most part, it just sits around collecting dust as I pay my monthly fees to Verizon for a phone I barely use.
That’s not what I was expecting when I plopped down $300 and signed a contract with Verizon back in December.
I can’t even tell you how many times I’ve thought about paying the ETF fee to break my contract with Verizon. The only thing that has stopped me from doing that is the upcoming Android 4.0.4 update.
It’s my hope that Android 4.0.4, an update that may be on the horizon, will finally fix the issues I’ve had. Maybe then, I’ll finally be able to pull my Galaxy Nexus out of my drawer, blow off the dust, and start using it on a regular basis.
It’ll just be a shame that it will have taken five months to get to that point. I won’t say that I’ll never buy another Android phone again, but I will say that I will never buy another Android phone again at launch.
For those who have owned the Galaxy Nexus since launch, how have your five months been?