iMessage Remains Down for Many as Apple Claims All is Well

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This weekend Apple’s iMessage service encountered a few issues, which Apple says it fixed, though the service is still not working for many users on Monday.

Apple’s iCloud Support website says iMessage and every other Apple coud service is working, though many iOS users on Twitter are saying the messaging service isn’t working for them. It’s not clear if the outage is a new issue or a continuation from the outage on Sunday. If it is part of the previous outage, iMessage service will likely come back soon for the affected users.

Unlike the previous outage, today’s issue doesn’t impact every iOS user.


This two-day (for some) outage is the third iMessage outage in five weeks, which is troublesome for Apple. The company pushes iMessage as an alternative to SMS on the iPhone and IM on the Mac, iPad, and iPod touch. Both of those services are very reliable, at least more reliable than iMessage in recent weeks.

Last week Apple’s App Stores and iTunes Match experienced a similar outage. Some users were unable to view the App Store on any Apple device, while others were able to buy, download, and update apps as normal. An Apple representative said the service would take up to 24 hours to fix, and the issue only affected a portion of iOS users. Apple seemingly fixed the issue relatively quickly.

Here are a few complaints about the iMessage outage

With Apple pushing its cloud services on both iOS and the Mac, it needs to make sure they’re reliable enough for users who always need them. Apple’s recent Macs have relatively small amounts of storage because of Apple’s belief that users can store their files in the cloud. Services like iMessage and FaceTime (which was also included in the outage) are free, but some users pay for additional iCloud storage and iTunes Match and they expect those services to work at all times.

Shawn is a tech junkie who spends most of his time reading and writing about it. You can follow him on Twitter, @shawn_i.


  1. Hannah

    11/19/2012 at 8:42 am

    Not only is my iMessage no working, but every iMessage message I received in the past is gone from my iPhone!

  2. Dorothy

    11/19/2012 at 11:17 am

    I cannot receive pictures or videos on my iPhone. It used to work but now it doesn’t. Sometimes people send me messages & I don’t get them until a few days later. How can I fix these problems.

  3. Carin Berg (@CarinBerg2)

    11/19/2012 at 12:37 pm

    Love my job, since I’ve been bringing in $82h… I sit at home, music playing while I work in front of my new iMac that I got now that I’m making it online…

  4. Chris

    11/20/2012 at 3:48 am

    My I message is still not working 3 days now it’s bollox sort it out apple you claim to be the best obviously not 😡

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