How to Fix Google Play Apps Won’t Download Error RPC:S-5:AEC-0

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Google Play error [RPC:S-5:AEC-0] is an annoying error message Android users see when Google Play apps won’t download.

If Google Play won’t download app updates or even install new apps, this error message is what most users will see. The Google Play error [RPC:S-5:AEC-0] shows up on Android 4.0 and higher and commonly appears after an update to Android 4.2, though that’s not the only reason.

Google offers a way to fix Google Play app download errors, but this multi-step process doesn’t work for many users. Thankfully there is a simple fix, which we share in the video below.

How to Fix Google Play error RPC:S-5:AEC-0. If Google Play apps won't update or install this is a quick fix.

How to Fix Google Play error RPC:S-5:AEC-0. If Google Play apps won’t update or install this is a quick fix.

The good news is users don’t need to perform a hard reset to fix Google Play download problems.

How to Fix Google Play Error [RPC:S-5:AEC-0]

The video below will show how to fix Google Play can’t download apps and app updates in under a minute. There’s no need to reset the phone or wade through deep framework settings, just remove and re-add your account.

In order to fix the Google Play error [RPC:S-5:AEC-0] we need to remove the Google account and re-add it. If there are multiple Google accounts, remove them all by repeating the directions below.

To get started, go to Settings. Once in settings look for Accounts. The location varies from device to device, but it is normally near the middle of the main settings page.

Once on accounts, tap on Google Accounts.

In Google Accounts, scroll down and tap Remove.  When prompted agree to the pop-up warning that this will remove the account.

Close Settings.

Next tap on Google Play. Agree to the terms and conditions.

When prompted tap on Existing Google Account and sign in to your Google account.

After this is completed, updates should start working immediately. If they don’t, try restarting the phone.

  • Once downloads are working, we need to go turn on syncing for the Google account.
  • Go to Settings
  • Accounts
  • Google accounts
  • Tap on your account
  • Put a checkmark next to any service you use, like Gmail, calendar, contacts etc.

This will turn syncing on and get the phone back to where it was before we removed the account.

This should fix the Google Play error RPC:S-5:AEC-0 on phones running Android 4.0 and higher, but if it does not, users may need to perform a hard reset.

Josh Smith is Editor of GottaBeMobile and He's always looking for ways to help you get the most of your gear and loves to talk about tech on radio and TV. Josh uses an iOS and Android devices as well as Mac and Windows Computers. Josh Smith on Google+ Email: [email protected]


  1. Tom Brennan (@t0mm13b)

    07/19/2013 at 4:07 am

    It is not confined to just ICS/JB, It is happening on Gingerbread too! The major factor in this I suspect, is 2-step verification on the Google account!

    Your method *will* fail!

    Because if its the case of the primary Google account, removing it will necessitate a factory reset, and re-install the Google Apps and having to re-sign in again, and restore the apps. See this Android Enthusiasts StackExchange site here (

    It was around a month or so ago, when google pushed out a new revamped Play store that it broke.

    • Pavel Chernitsky

      08/05/2013 at 11:49 am

      I’m sorry to say that are wrong. I just tried it and it worked perfectly.

    • mrgunn (@mrgunn)

      08/26/2013 at 12:48 pm

      Removing the Play Store updates doesn’t solve anything, but neither does the fix above (for me). The funny thing is that if you keep trying, you’ll eventually be able to get through to the update page for an app, and then on you’ll be able to update your app just fine, but then you might have a problem on the next one (or you might not). So frustrating.

  2. Alan

    07/25/2013 at 7:35 am

    Nice. Your method worked Josh. Thanks so much.

  3. hal sandick

    07/25/2013 at 3:28 pm

    that worked for me. Thanks!!

  4. Ajay

    07/26/2013 at 9:03 am

    Thanks it works on nexus 4

  5. William

    07/27/2013 at 6:16 pm

    Got the problem after upgrading to 4.3, this solved it. Thanks!

  6. Chris

    07/28/2013 at 6:06 am

    Also affected me after upgrading to Android 4.3
    Fixed it but made a mess of my Nova settings!

  7. Rik

    08/01/2013 at 6:49 am

    Worked Perfect on Nexus 7 after 4.3 update. MANY THANKS!

  8. sonia

    08/02/2013 at 9:43 pm

    It works! Thanks!!

  9. anish verma

    08/03/2013 at 8:26 am

    Here as an error while open this

  10. Kenny

    08/15/2013 at 11:40 pm

    He is a gentleman and a scholar!

  11. chris

    10/04/2013 at 5:06 am

    I have a Nexus 4 and had this error this morning. I only had to re sync my account and the play store works fine again. I didn’t even have to remove my Google account.

  12. yugioh33yugioh33

    11/14/2013 at 12:50 am

    Thank you very very much for the video.
    Now I can Update all of my applicatios
    Thanks again

  13. Jen

    11/26/2013 at 12:17 pm

    Worked perfectly thank you

  14. truc-machin-bidule

    11/26/2013 at 6:18 pm

    Thanks, I had the same issue when upgrading cyanogen mod to android 4.3 on my nexus 4. Everything was buggy in the store…

    That’s really so bad that I can’t use my two google accounts on my phone, especially for emails and calendar…

    So yeah, just removed my Google account and added the main one back.

  15. Brian Joergensen

    12/09/2013 at 4:30 pm

    Getting tired of google. I have had this problem over and over again with my google acount for years. And google gives the worst support of any company. I will end up with an Iphone if it does not gets better soon. Worst thing is in app purchase make my aps go into demo mode over and over again. F*** you Google.

  16. arpit

    12/10/2013 at 5:45 am

    U r the most lovable creature on planet earth

  17. zidan

    12/15/2013 at 3:16 pm

    Are you the guy from new.gen.tactics?

  18. Aimee

    01/08/2014 at 1:58 am worked on my phone..

  19. gilly

    03/11/2014 at 5:46 am

    This solution works. Tried three others and the error message kept coming. Easy steps. Easy solution. Thank you.

  20. Bob

    03/20/2014 at 11:00 am

    This was berry helpful \^^_

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