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Samsung Galaxy S4 Android 4.3 Update Pulled in U.S.

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The Samsung Galaxy S4 Android 4.3 Jelly Bean update has officially been pulled in the United States with U.S. Cellular confirming that its Galaxy S4 update has been halted in the same fashion as the AT&T Galaxy S4 Android 4.3 update that was stopped earlier this week.

Last week, the AT&T Galaxy S4 Android 4.3 update started rolling out for its users, bringing Galaxy Gear support and Samsung KNOX security to owners of the aging flagship. The update followed in the footsteps of Galaxy S4 updates for Sprint, U.S. Cellular and Verizon, with the U.S. Cellular Galaxy S4 update rolling out only a few days prior to the AT&T roll out.

We could see a metal Samsung Galaxy S4 in early 2014.

Yesterday, however, we learned that the AT&T Galaxy S4 Android 4.3 Jelly Bean update had been pulled for unknown reasons. AT&T did not elaborate when we pressed for a response though it’s assumed that the roll out was stopped due to issues that Samsung, and its users, have encountered. After doing some digging of our own, we were told, by a source, that the stoppage was not affecting just AT&T but that it was affecting other carriers as well. Unfortunately, we didn’t have the evidence we needed to make such a claim.

Today, we do. We have confirmed that the U.S. Cellular Galaxy S4 Android 4.3 Jelly Bean update roll out has been halted and that it has been pulled until further notice. Android Police is confirming the same thing and the carrier says that it was a choice made by Samsung and not the carrier itself. We still can’t confirm whether the Sprint and Verizon updates have been halted, though, we are seeing Sprint Galaxy S4 owners say that they’ve been able to force the update today. So, it’s possible that the stoppage is limited to these two carriers, at least for the moment.

It’s not clear why Samsung decided to halt the Galaxy S4 update in the United States though we have our suspicions. We’ve noticed a good deal of chatter amongst Galaxy S4 owners on Sprint and Verizon, chatter that points to the software being buggy. In particular, there are a number of complaints suggesting that the update broke Wi-Fi connectivity.

The Galaxy S4 wireless charger slips inside the back, so cases still work.

We’ve already seen Samsung kill the Galaxy S3 Android 4.3 update in the United Kingdom due to issues so it’s entirely possible that bugs are the reason why Samsung has decided to halt these updates.

This is just another black eye delivered to Samsung’s ambitious Android 4.3 Jelly Bean roll out, a roll out that just saw the Galaxy S3 Android 4.3 update reach the United States and a roll out that saw the first Galaxy Note 2 Android 4.3 update roll out today.

The updates bring crucial Galaxy Gear support to Galaxy owners, a likely reason why we’ve seen U.S. carriers push them out so quickly. However, thanks to these problems, questions about whether Samsung released these upgrades prematurely will certainly come up in the weeks and months ahead.

16 Comments

  1. Ios

    11/19/2013 at 9:23 pm

    Don’t you mean S3?

  2. nofunforangie

    11/20/2013 at 3:46 am

    My s4 installed 4.3 a few hrs ago. Here’s hoping my phone doesn’t malfunction.

    • Amanda

      11/20/2013 at 9:02 pm

      Mine updated Saturday morning. My Wi-Fi has not worked since. I keep getting warnings about security being blocked, etc. Good luck to you

  3. tony

    11/20/2013 at 4:15 am

    4.3 version got pushed to my s4 from verizon. Its installed and have verified the new 4.3 in the about phone settings.

  4. Kurt Pittman

    11/20/2013 at 4:16 am

    This article isn’t correct. The 4.3 update for GS4 owners pushed last night on Sprint

    • Christopher

      11/20/2013 at 5:37 am

      For you it did, but it came out a while ago.

  5. Patrick

    11/20/2013 at 6:04 am

    And it RUNIED my phone!!! The 4.3 update is the WORST thing ever made. Nothing works right, everything is buggy. I want a FIX ASAP.

  6. GG

    11/20/2013 at 6:09 am

    Got my update GS4 update to 4.3 about 2 weeks ago, I think (Verizon). I haven’t had any issues…so far.

  7. Redbeard

    11/20/2013 at 10:04 am

    My wife and I have the S4 on Sprint. She got the update last week. I have not gotten it yet.

    • elle

      11/20/2013 at 7:58 pm

      I’ve been working on 4.3 with my verizon galaxy s4 since 11/6 and i wasn’t aware the 4.3 update was having problems at all until I read this article. but maybe I’m just one of the lucky ones? I didn’t know what knox was and kept forgetting to google it so I haven’t even opened it. maybe that has something to do with my luck?

    • elle

      11/20/2013 at 8:01 pm

      whoops my bad, redbeard!

  8. elle

    11/20/2013 at 8:00 pm

    I’ve been working on 4.3 with my verizon galaxy s4 since 11/6 and i wasn’t aware the 4.3 update was having problems at all until I read this article. but maybe I’m just one of the lucky ones? I didn’t know what knox was and kept forgetting to google it so I haven’t even opened it. maybe that has something to do with my luck?

  9. Pocosnot

    11/21/2013 at 7:03 am

    My S4 (Sprint) will not recognize my Google contacts when initiating a new text, I have to type the phone number. So annoying! It also has the same wifi issues as mentioned above.

  10. Asif Khan

    11/23/2013 at 10:23 am

    (XFE) region push to update 4.3 for S4. Soon after update WiFi and contacts application start malfunction. I can’t add any new contacts and bit slow performance of my Samsung S4 which is totally frustrating and pushing me to switch to Apple.

  11. dre

    11/25/2013 at 4:57 pm

    I updated last week total screwed my phone but I went to my local best buy they have Samsung experts @ location here in Michigan any my phone is running much better only issue now is wifi & app store very slow

  12. Chris

    12/06/2013 at 3:55 pm

    Is it ok to download now? I’m a sgs4 user for t mobile

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