Samsung Galaxy S4 Android 4.3 Update Pulled in U.S.

The Samsung Galaxy S4 Android 4.3 Jelly Bean update has officially been pulled in the United States with U.S. Cellular confirming that its Galaxy S4 update has been halted in the same fashion as the AT&T Galaxy S4 Android 4.3 update that was stopped earlier this week.

Last week, the AT&T Galaxy S4 Android 4.3 update started rolling out for its users, bringing Galaxy Gear support and Samsung KNOX security to owners of the aging flagship. The update followed in the footsteps of Galaxy S4 updates for Sprint, U.S. Cellular and Verizon, with the U.S. Cellular Galaxy S4 update rolling out only a few days prior to the AT&T roll out.

We could see a metal Samsung Galaxy S4 in early 2014.

Yesterday, however, we learned that the AT&T Galaxy S4 Android 4.3 Jelly Bean update had been pulled for unknown reasons. AT&T did not elaborate when we pressed for a response though it’s assumed that the roll out was stopped due to issues that Samsung, and its users, have encountered. After doing some digging of our own, we were told, by a source, that the stoppage was not affecting just AT&T but that it was affecting other carriers as well. Unfortunately, we didn’t have the evidence we needed to make such a claim.

Today, we do. We have confirmed that the U.S. Cellular Galaxy S4 Android 4.3 Jelly Bean update roll out has been halted and that it has been pulled until further notice. Android Police is confirming the same thing and the carrier says that it was a choice made by Samsung and not the carrier itself. We still can’t confirm whether the Sprint and Verizon updates have been halted, though, we are seeing Sprint Galaxy S4 owners say that they’ve been able to force the update today. So, it’s possible that the stoppage is limited to these two carriers, at least for the moment.

It’s not clear why Samsung decided to halt the Galaxy S4 update in the United States though we have our suspicions. We’ve noticed a good deal of chatter amongst Galaxy S4 owners on Sprint and Verizon, chatter that points to the software being buggy. In particular, there are a number of complaints suggesting that the update broke Wi-Fi connectivity.

The Galaxy S4 wireless charger slips inside the back, so cases still work.

We’ve already seen Samsung kill the Galaxy S3 Android 4.3 update in the United Kingdom due to issues so it’s entirely possible that bugs are the reason why Samsung has decided to halt these updates.


This is just another black eye delivered to Samsung’s ambitious Android 4.3 Jelly Bean roll out, a roll out that just saw the Galaxy S3 Android 4.3 update reach the United States and a roll out that saw the first Galaxy Note 2 Android 4.3 update roll out today.

The updates bring crucial Galaxy Gear support to Galaxy owners, a likely reason why we’ve seen U.S. carriers push them out so quickly. However, thanks to these problems, questions about whether Samsung released these upgrades prematurely will certainly come up in the weeks and months ahead.