Microsoft Pulls Faulty Surface Pro 2 Firmware Update

If you’re a Microsoft Surface Pro 2 owner and you’re having problems after the latest round of firmware updates you are apparently not alone. Microsoft released a number of updates for the Surface 2 and Surface Pro 2 on December 10, the latest Patch Tuesday release date. Since then a number of users were reporting issues including reduced battery life for those who managed to install it. For some the update failed to install.

They may be the lucky ones because Microsoft is pulling the update and telling users they will have to wait  for a new update until after the holiday season. Here’s the quote from Microsoft:

To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10th, 2013. We are working to release an alternative update package after the holidays.

Surface 2

Surface Pro 2

 

As of this post Microsoft isn’t offering a workaround or troubleshooting advice, so we’re not sure if users who successfully installed the update and were bitten by the problems will be having such a “best experience” during the holidays.

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The latest firmware update was promoted to improve improve interaction with the Surface Cover that included power-saving functionality. Here’s a list of what was included in the December update:

December 2013 update

  • Improved system stability, including when minimizing full screen games.
  • Updated Wi-Fi driver for improved wireless display and connectivity with wireless access points.
  • Improved Surface Cover interaction including power-saving sleep functionality.
  • Color fidelity improvements for all applications.
  • Optimized two-finger trackpad use.
  • Enhanced audio experience when connected to a Display Port 1.2 device.

The issues only affect the Surface Pro 2 and not the Surface 2.

  

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