A major Samsung Galaxy Note 3 problem that has been lingering on the AT&T model since last year might finally get fixed soon and it looks like it could be the Galaxy Note 3 Android 4.4 KitKat update that brings the remedy for users.
In October, Samsung released the Galaxy Note 3 inside the United States. AT&T, T-Mobile, U.S. Cellular, Sprint, and Verizon all carry it and will carry it for the foreseeable future. And while the Galaxy Note 3 is considered by many to be one of the top Android smartphones on the market, some owners have been dealing with problems since the phone’s arrival.
Back in January, Gotta Be Mobile compiled a list of the major issues impacting Galaxy S4, Galaxy S3, and Galaxy Note 2 users after the update to Android 4.3 Jelly Bean. At the time, we also pointed out a major issue on board the Samsung Galaxy Note 3, a device that runs Android 4.3 out of the box.
Since November, AT&T Galaxy Note 3 owners have been complaining about broken GPS. Users say that the device has an extremely hard time finding and holding a GPS signal. There are several variations of the problem but they all center around the inability to hold a GPS signal down.
It’s an issue that we have pointed out several times in the past in an effort to bring attention to it. Finally, it appears that AT&T Galaxy Note 3 owners might get their fix.
A recent tweet from AT&T, discovered by Android Police, suggests that AT&T is investigating the issue. This is the first time that we’ve seen the carrier admit the problem and the first time that we’ve it say that a fix is inbound. The carrier, of course, does not disclose when or how the fix will be delivered though all signs point to Android 4.4 KitKat.
@BaeckerX1 We’ve been working to identify a solution, Brandon. We’ll release a software update soon w/ the fix. Thanks for your patience!
— AT&T (@ATT) February 28, 2014
The AT&T Galaxy Note 3 Android 4.4 KitKat update is still missing in action, even though Samsung’s website lists the device as having Android 4.4 KitKat on board. Given that AT&T recently rolled out the Galaxy S4 update and that its competitors Sprint and U.S. Cellular have pushed out Galaxy Note 3 Android 4.4 KitKat updates, we have to assume that the update is close.
We also have to assume that the fix for the GPS issue will be on board Android 4.4 KitKat unless AT&T plans to roll out an update before Android 4.4. It’s also possible that we’ll see a fix arrive after Android 4.4 but that would be strange to say the least.
We’re heard from some users that were able to root their device and replace the GPS files provided by AT&T but that’s obviously going to be a last resort for many Galaxy Note 3 users. For now though, rooting and replacing the files appear to be the only workaround for this issue, at least until AT&T rolls out this unnamed software update that may or may not be Android 4.4 KitKat.
While this is indeed a major Galaxy Note 3 problem, it doesn’t appear to be impacting Galaxy Note 3 owners that aren’t on AT&T.