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Samsung Galaxy S6 Problems: 5 Things You Need to Know

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On April 10th, Samsung and its US carrier partners released the Galaxy S6. And while the device is considered one of the best smartphones on the market, it’s not without its problems. With Samsung Galaxy S6 problems emerging for users in the United States and around the world, we want to take a look at what you need to know about the issues plaguing Samsung’s latest flagship smartphone.

Last month, Samsung finally revealed its all new Galaxy S6 flagship smartphone. As expected, the 5.1-inch Galaxy S6 comes packed with a number of high-end features including a new design language featuring metal and glass, a new 16MP camera with Optical Image Stabilization, an efficient Exynos 7 octa-core processor, and the company’s TouchWiz UI over Android 5.0 Lollipop.

As we push away from the Samsung Galaxy S6 release date, we’re starting to see Galaxy S6 owners provide a ton of feedback on their new smartphone. Many Galaxy S6 users are reporting a very solid experience but others have run into Galaxy S6 problems ranging from issues with the device’s battery life to problems with Wi-Fi and Bluetooth.

Galaxy-S6-charger

With Samsung Galaxy S6 problems swirling, we want to take a look at everything you need to know about these issues. This roundup offers a look at the issues themselves and some steps to take if bugs and problems start hampering the device’s performance.

Samsung Galaxy S6 Problems

In the weeks since the Samsung Galaxy S6 release in the United States and countries around the world, we’ve seen a number of complaints about Galaxy S6 problems. This doesn’t come as a surprise. This is a new smartphone and new smartphones often face some bumps in the road immediately after they arrive on shelves. We also expect Galaxy S6 problems to continue to emerge as long as the device is in the hands of human beings. Smartphones are never perfect.

In April, we’ve seen a number of complaints about Galaxy S6 problems. Among them, complaints about the Galaxy S6’s battery life. This is important to note because with Samsung’s new design language, Galaxy S6 users are stuck with the stock battery. Samsung used to feature removable batteries on its Galaxy S series. No longer.

Battery life issues aren’t the only problems plaguing Samsung’s new flagship. Galaxy S6 users are also complaining about Bluetooth problems, screen rotation problems, problems with signal strength, screen sensitivity issues, problems with messages, problems with the Galaxy S6 camera, sound and notification issues, boot problems, random dropped calls, and more. These just scratch the surface. 

It’s important to point out that most of these Galaxy S6 problems are isolated issues. There are a few, battery drain and connectivity problems in particular, that seem to be affecting quite a few users but most of these issues appear to be limited to just a few people. That said, bugs and problems have a habit of showing their faces hours, weeks and sometimes months later, typically after an Android update release. 

We point these Samsung Galaxy S6 problems because we want to generate discussion. Discussion almost always leads to potential fixes. We also want to point these bugs out to Samsung and its carrier partners. If we get the word out then we could see fixes for these problems show up in upcoming bug fixes and Android updates. 

Our Experience

We’ve been using several different Galaxy S6 variants (AT&T, Verizon, T-Mobile) since its release in early April. And while we’ve seen a few problems pop up, our experience has been pretty solid.

In the past few weeks, we’ve run into some Galaxy S6 problems of our own. The Verizon Galaxy S6 is exhibiting occasional lag. We haven’t been able to diagnose the problem but it could have something to do with memory. The AT&T and T-Mobile Galaxy S6 variants have both been running efficiently since launch.

Galaxy S6 Settings to Change

The AT&T Galaxy S6 model is dealing with some Wi-Fi problems wherein the device randomly drops the connection. It’s similar to an issue that we saw on the iPhone 6 in the months after it came out. This problem doesn’t appear to be widespread so there’s no guarantee that AT&T and Samsung will fix it in a bug fix update.

We’ve also seen a few app crashes in the past three weeks though most of them have been limited to Facebook’s Android application. We’ve also seen Twitter crash a few times.

Other than those issues though, we haven’t seen anything else jump out. That’s pretty impressive for a phone that’s only been out a few weeks.

Bug Fix Updates

If you’re dealing with Galaxy S6 problems, know that carriers are working on bug fixes to squash some of the initial issues. Carriers like Vodafone Australia and Telstra have confirmed Android 5.0.2 Lollipop updates for their versions of the Galaxy S6. These are going to be MR (Maintenance Release) updates that crush Galaxy S6 problems.

If these carriers are planning bug fix updates there’s a good chance that other carriers are planning to push out initial bug fixers to tackle some of the more glaring issues. Carriers in the United States never tip their hand so it’s impossible to say when or if they might roll something out. We’d be surprised if they didn’t though.

Fixes for Galaxy S6 Problems

If you do happen to stumble upon a Galaxy S6 problem and you can’t wait for your carrier to roll out a bug fix update, you should know that there are some fixes out there for Galaxy S6 problems. To help out, we recently put together a list of common Samsung Galaxy S6 problems and fixes for those issues.

These fixes have been passed down from Galaxy S release to Galaxy S release so there are some proven solutions in there. These fixes, which range from fixes for battery life problems to Wi-Fi problems aren’t going to work for everyone. That said, they are worth a try if you do run into some problems after getting the update on board.

Galaxy-S6-bootmode

If you’re planning to buy a Galaxy S6 in the future, we recommend bookmarking those fixes. If you aren’t into bookmarking. commit as many of the potential fixes to memory as you can.

Galaxy S6 Android 5.1 Update

Finally, it’s worth knowing that Samsung reportedly has a Galaxy S6 Android 5.1 Lollipop update in development. The Galaxy S6 Android 5.1 release date is unclear though it appears that it might be rolling out right now to one Galaxy S6 Edge variant.

Google’s Android 5.1 update for Nexus devices brought tons of bug fixes and it also delivered some useful feature tweaks. Samsung’s version will apparently bring back Guest Mode, a feature that allows users to keep multiple profiles on their device.

11 Comments

11 Comments

  1. Ed Wilts

    04/30/2015 at 12:33 pm

    I don’t know why people complain about horrible battery life and then post examples such as this. The user turns off all of the power-saving settings, gets “only” 16 hours, and then asks “what can I do?”. Sheesh, you would think that turning on some of the power savings might help… The power savings settings are on the same page where the battery usage detail is. Tell it to start saving power even at 50% (mine’s set at 20%) and the battery usage might not be a problem at all. It isn’t for me.

    • Michael

      06/26/2015 at 2:13 pm

      My estimated time from a full charge is only 10 hours. I’m on my 3rd replacement.

      • jsamolej

        07/16/2015 at 9:01 pm

        just got my phone and i’m also on 10hrs estimate. did you manage to get the issue solved?

  2. Nick

    05/06/2015 at 6:51 pm

    Hope

  3. huifang

    06/03/2015 at 4:28 pm

    Hi, when i unlock my phone and play music, it will have a notification sound once it hangs. It will go in and off on and off. It is damn irritating.

  4. c

    06/17/2015 at 4:33 pm

    Well i just go my S6 may 23rd 2015 it does drop calls, alarm does go off, it freezes up, i can’t make call out screen is very insentive beside all of that my battery is fine

  5. Michelle

    06/29/2015 at 7:12 am

    s6 phone really bring me a lot of doubts especially every moment pop up the ads advertising in everywhere .
    How to be source for it ? Feeling sad spent lot money buy this phone

  6. stevehgarr

    10/29/2015 at 3:18 pm

    How about S6+ Edge failure to connect to AT&T Microcell after updating firmware to Lolipop 5.1.1? Microcell works fine with iphone, does not connect to S6. Any workarounds, other than waiting for Lolipop update and fix?

  7. Tom B

    11/06/2015 at 6:49 am

    Notice about the middle of October that my clipboard feature disappeared from my share pull down when I highlight text. I assume that was through an automatic update on the software. Can’t imagine that that feature would have caused any glitches in the operating system so why would they take it away. Have talked to many people who use this all the time and love that feature including some of the customer service staff at Verizon. Please bring back the clipboard feature for ease of use transferring text from one program to another thanks

  8. Jeanna Eldridge

    11/18/2015 at 7:20 am

    Safe Mode keeps popping up on my phone. I have followed the steps but I can not seem to get it to turn off.

  9. Teddy

    02/04/2016 at 5:33 pm

    My Calls Keep Dropping After A Couple Hours Of Being On The Phone

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