iPhone 7 Problems: 5 Things You Need to Know

The iPhone 7 and iPhone 7 Plus are solid replacements for the previous models but they aren’t perfect. iPhone 7 and iPhone 7 Plus problems are popping up around the world and today we want to take a look what you need to know as we push away from release.

In early September, Apple took the stage and announced the expected. The company confirmed two brand new iPhone models dubbed iPhone 7 and iPhone 7 Plus and they take over flagship duties from last year’s iPhone 6s and iPhone 6s Plus.


The iPhone 7 and iPhone 7 Plus are outstanding successors and they’re already getting solid reviews from critics and the general public. They are two of the best phones on the market but like any phone, they have their flaws.

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It’s early but we’re already hearing about iPhone 7 problems with the regular model and the iPhone 7 Plus. We expect complaints about iPhone 7 problems to pickup in the weeks ahead as devices start shipping out around the world.


Today, we want to take a look at the current state of iPhone 7 Plus and iPhone 7 problems. We also want to make sure that you’re prepared for the future, just in case you run into an issue with your iPhone 7 model.


This roundup offers a look at the issues themselves and some steps to take if you do happen to run into iPhone 7 problems.

iPhone 7 Problems

The iPhone 7 and iPhone 7 Plus are now available which means we’re starting to hear and see complaints about the two new flagships and their iOS 10 operating system. The iPhone 7 and iPhone 7 Plus run iOS 10 out of the box.

Right out of the gate we’re hearing about iPhone 7 iCloud Restore and activation issues. These are the same issues that affected the iPhone 6s and iPhone 6s Plus launch last year and they should ease as we push away from the iPhone 7 release date.iPhone 7 Jet Black - 19

After activating one of our iPhone 7 devices it lost connectivity and is acting like it was never activated. Head here for more on these problems and potential fixes.


iPhone 7 problems go beyond iCloud Restore and activation issues. We’re starting to hear about several other issues plaguing the iPhone 7 and iPhone 7 Plus.


We’re hearing about odd battery drain, issues connecting to Wi-Fi, problems connecting to Bluetooth (which is a big problem given that the iPhone 7 and iPhone 7 Plus don’t come with a 3.5mm headphone jack), touchscreen issues, an odd hissing issue, problems with various applications, issues syncing photos, and a “No Service” bug.

Apple is reportedly investigating the “No Service” but that’s caused some iPhone 7 models to lose service after Airplane Mode is toggled off.

For now, iPhone 7 and iPhone 7 Plus users should try removing and re-inserting the device’s SIM card to see if that helps correct the issue. If that doesn’t work, you’ll want to take the device into an Apple Store in an attempt to get it diagnosed and replaced.

So that’s the bad news. The good news is that these iPhone 7 problems appear to be isolated and not widespread. At least not yet.

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This is why it’s extremely important to prepare. You’ll want to make a backup of your old phone before you move to your iPhone 7. You’ll also want to take a look at our quick setup guide for some tips on how to properly get started with your new phone.

A little prep work will go a long way toward preventing iPhone 7 and iPhone 7 Plus problems.

How to Fix iPhone 7 Problems

If you do run into a problem with your iPhone 7 or iPhone 7 Plus, there’s no need to panic. There’s a good chance you’ll be able to fix the issue from the comforts of your computer chair.

We’ve put together a list of fixes for common iPhone 7 problems and it offers fixes for battery life issues, problems with Wi-Fi, issues with Bluetooth, and more.

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It’s important to note that some iOS-related iPhone 7 problems will likely dissipate after a couple of days of use.

For instance, battery life tends to settle after a few days with a new device or iOS update. If you continue to experience problems with battery life or something else after more than two days of use, you’ll want to take action.

How to Downgrade

If you move your iPhone 7 to iOS 10.0.2, and you start noticing problems, you can downgrade back to iOS 10.0.1.

Downgrading isn’t a guaranteed way to fix performance issues but it’s an option if you decide you’ve had enough of your device’s poor performance.

Apple typically keeps the downgrade loophole open for a week or two after a new update’s release so you’ll need to act quickly if you want to drop back down.

For more on the downgrade process, please take a look at our guide.

Where to Find Feedback

If you need additional help, there are a number of other places to look for fixes and feedback about iPhone 7 and iPhone 7 Plus performance.

We’ve taken a look at reasons to and not to install the iOS 10.0.2 update. Start there. We’ve also put together our impressions of the iPhone 7 iOS 10 update and that’s a great resource if you want to keep tabs on performance.

We also recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for additional feedback about Apple’s iPhone 7 and its upcoming iOS 10 updates.

Apple’s discussion forums in particular are a great resource and the users there are generally very polite and helpful.

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Your last line of defense is Apple itself. If you can’t fix your iPhone 7 problem on your own, you have a couple of options.

You can get in touch with Apple on Twitter and see if its support can help. If they can’t help you, and you still can’t fix your issue, you might think about taking your phone into an Apple Store.

Make an Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone 7 is under warranty so they might offer you a replacement if they can’t fix the issue.

What’s Next

Apple’s confirmed an iPhone 7 iOS 10.1 update but it’s not clear if it will be next.

The iOS 10.1 update is in beta ahead of a public release later this year. This is the same update that Apple confirmed on stage during the iPhone 7 event and it will bring depth of field camera features to the iPhone 7 Plus.

We also expect iOS 10.1 to bring more than just new features to the iPhone 7. It should also bring a collection of bug fixes to the new flagships.

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It’s difficult to predict an exact date but we’d expect to see the new iOS 10.1 update emerge in October or November after several beta releases.

If you can’t wait that long for a fix, you’ll need to solve your iPhone 7 problems on your own.

4 Reasons Not to Install iOS 10.0.2 & 5 Reasons You Should

Install iOS 10.0.2 If You Own an iPhone 7

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Install iOS 10.0.2 If You Own an iPhone 7

Apple promised to fix an iPhone 7 headphones bug with a software update and iOS 10.0.2 makes good on that promise. 

Shortly after the iPhone 7 release date we started hearing about problems with iPhone 7’s new Lightning EarPods. The issue, which we saw during testing, saw the dongle used to control volume stop working after a few minutes of audio. 

Apple said it was investigating the problem and the iOS 10.0.2 update addresses "an issue that could prevent headphone audio controls from temporarily not working."

If you experienced this issue or you simply want to prevent it from every happening, install iOS 10.0.2 on your iPhone 7.

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