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Monday, October 15, 2007

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60 Days with an HP 2710p

- Sierra Modro

Many of you may have read my initial review of my new HP 2710p. I've been using this system daily now for the last two months and I thought I'd give an update on my impressions.HP 2710p

Fundamentally, I still really, really like this system. The size, weight, and battery life all please me. Many of the characteristics of my HP TC1100 have been carried over to this system, like QuickLook and the crisp, flush-set screen. After many Tablet PCs, I had forgotten how nice it is for the screen to be completely flush when I'm using the system in portrait mode, writing notes.

Now, the inevitable, niggling drawbacks.

  • Screen latch. There is a latch for the screen. Although academically I find that to be a good thing, I haven't had a screen latch in quite a while and I keep trying to open it without unlatching first. Annoying when I'm trying to open the system with my hands full.
  • Buttons. A definite design flaw is the lack of buttons. Although I thought I rarely used the buttons, they're really handy when reading e-books or flipping through PowerPoint slides. Scrolling is impossible without the pen. As much as I like the clean styling of the 2710p, the missing buttons are... missed.
  • Pen silo. The pen silo is badly designed. It's the style where you push in the pen and it pops out. The pen pops out randomly and doesn't seat in properly when you're putting the pen away. This is just bad. Even my TC1100, which had other silo issues, was better than this is.
  • Hibernate issue. Resume from hibernate occasionally gives me no video - black screen. The system is running fine and I can close the lid to put it in standby, wait a couple of minutes, and then resume from standby and it will be fine. However, that's a problem. I'm still working to debug the exact failure mechanism, but there's something wrong somewhere. I suspect the video driver.
  • Performance. It isn't as fast as I'd hoped. Part of this is Vista's fault - Vista just takes more CPU cycles and much more memory. But with a Core2 Duo processor and 2GB of RAM, I expected more. My other system is a Fujitsu P1610 with a Core Solo and 1 GB of RAM running XP. Although my 2710p is faster than the P1610, the difference isn't as great as I'd hoped. My primary requirement from Tablet PCs is portability, not performance. I don't tend to run too many things at one time because I tend to buy systems that are small, not fast. That said, I run a gadget on Windows Sideshow that dynamically shows my processor and memory usage. I hover around 30-50% processor usage on average. I expected to be closer to 10-20% usage. I also am consuming a lot of memory - 54% at this moment. Although I've never had the system slow down to the point of really impacting what I was working on, the percentage of processor and memory that I use regularly is higher than I anticipated.

Despite these irritations, I still really enjoy using this system - I'm writing this post on it now. I'm in grad school right now, so I use the 2710p for all of my note-taking for classes, writing papers, and annotating professor's PowerPoint slides. It feels good in my hands in portrait mode for note-taking. The weight and balance are really good and the odd hinge bump is actually a great place to grip the system when writing. The system is very quiet; I rarely hear it even in a classroom.

Although the system is not perfect, I frankly wasn't expecting it to be. My standards are too high for just about any system to hit perfection once the thrill of possession wears off. The HP 2710p, however, does a good job of maximizing those things I find important (battery life, size, weight) and minimizing the number of irritation points I feel on a regular basis.

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10/15/2007 3:23 PM MST  

60 Days with an HP 2710p     Comments [18]  |  Digg This |  del.icio.us |  Citations 
Monday, October 15, 2007 11:51:03 AM (Mountain Daylight Time, UTC-06:00)
Performance wise, I think the 4200 RPM disk combined with Vista may be affecting your performance. I could almost bet that the processor activity is during indexing of files. I would look at cutting down some of what it indexes. My ThinkPad x61s with 2 GB and Vista hovers around much less memory and processor usage, and that is with the extra ThinkVantage bloatware.
A
Monday, October 15, 2007 12:22:53 PM (Mountain Daylight Time, UTC-06:00)
Thanks for the suggestion. I'll check out the indexing and see what it's doing. I usually turn off indexing entirely since I never saw much benefit to it for me, but I never got around to checking those settings out on this system.
Sierra
Monday, October 15, 2007 1:18:23 PM (Mountain Daylight Time, UTC-06:00)
I find the indexing really only beneficial for the Start Menu and select folders, such as your Users\Documents folder. I've seen offline files also take up a lot of resources. However, there really shouldn't be a constant load like you speak of, especially with 2 GB, so I'd take a look at the processes that are taking up those processor cycles.

The next upgrade I'll do on my x61s is an upgrade to a Hitachi 7K2 7200 RPM hard drive. Less power consumption than the 5400 RPM drive, and much faster speed.
A
Monday, October 15, 2007 6:54:02 PM (Mountain Daylight Time, UTC-06:00)
CPU and disk are to blame unfortunately. Now I have just as much need for a fast computer as anyone but I find myself quite content with the HP 2710p as a * second * computer. My main is a quad core desktop which is unbelievable.

My main complaints about the HP are that the camera is not capable of still shots required by One Note or Snag It and the keyboard light is very weak. Also the camera angle is useless except in laptop mode.
Monday, October 15, 2007 9:11:20 PM (Mountain Daylight Time, UTC-06:00)
Josh - you are right about the camera. I have barely used the camera, in part since I've not had a built in camera before, so it's not a part of my general usage model. I've always thought that keyboard lights were a gimmick since I'd rather not use the computer if it's that dark. But there you have my personal priorities coming through again.
For me, the 2710p is fast enough, but that's probably because I don't run anything really intense. Although PowerPoint is getting worse every release. :-)
Sierra Modro
Tuesday, October 16, 2007 9:26:53 AM (Mountain Daylight Time, UTC-06:00)
How would you compare size, weight, "use-ability" to the TC1100? I know there are about 4 years of technology between the two, but I am using a TC1100 presently. I really enjoy the form factor, and I wonder how it compares to that of the 2710p.

Thanks.

Also, when will you get an official GBM caricature?
Steven
Tuesday, October 16, 2007 3:49:28 PM (Mountain Daylight Time, UTC-06:00)
Steven, Compared to the TC1100, the 2710p is just a hair bigger. Back when I first got it, I posted some pictures on the forums of the 2710p along side a TC1100 and a Fujitsu P1610. You can read that thread in the forums. The 2710p, in my opinion, is the definite stylistic successor to the TC1100. It has the same really nice, flush screen and it feels really good in my hands. The feel of a Tablet PC is hard to define - you just know when it is right for you. The 2710p feels right to me. It doesn't have the cool hybrid capability of the TC1100, but otherwise, it's a pretty good upgrade. I do miss the jog-dial on the side of the TC1100. No one else has ever had something like that and I liked it. As for weight, I can't do a direct compare right now, but from memory, they seem pretty comparable. Certainly the 2710p doesn't feel heavy. It's well balanced.

No idea if or when I'll get a caricature. Maybe I need to become an MVP first like everyone else. :-)
Tuesday, October 16, 2007 5:43:33 PM (Mountain Daylight Time, UTC-06:00)
Sierra, thank you so much for this review. I NEED to buy a new tablet. I have an M400 that I will sell but really need more battery life. I was really excited to read JK's review and thought this has got to be it. I am also looking at the x61. I spend 90% of my time on Outlook, Mindmanager, and IE. I read a review somewhere that the performance of the 2710p would over time degrad because of vista, and I read some real knocks on it's power. I know the x61 gas more power, the 2710p more battery. I spend all day in meetings and need something that can replace my paper notes. Knowing what you now know, would you go with the 2710p? or the x61? Thank you in advance for your advice.
Jerry C
Tuesday, October 16, 2007 6:53:43 PM (Mountain Daylight Time, UTC-06:00)
Jerry, Ironically I also own an x60 (non-Tablet), so I can compare somewhat reasonably. For me, I would buy the 2710p over the x61t because I don't like the x60 that well. I have had nothing but problems with my x60, including having done 3 OS reinstalls. I also prefer the style of the 2710p over the x61, although that is definitely a personal decision.

For me, I run IE (5-7 tabs), Outlook, OneNote, Acrobat Reader, and sometimes Word at the same time while in class taking notes. I do not experience any performance issues - i.e. I never feel like the system is running too slowly or that I am getting lag. I do think it is using more processor power and memory than I think is reasonable, but I still have "room" left, so it isn't a problem exactly.

As for performance degrading over time in Vista - frankly, that happens in any OS. It definitely happened to me in XP. There are steps you can take to help make sure it isn't a problem, as well as regular maintenance you can do to minimize the issue. I don't expect Vista to be much different than XP, but I'm an optimist. Thus far, given the updates that I've gotten from Microsoft, I'd say I'm getting faster, not slower, at doing the things that matter to me.
Tuesday, October 16, 2007 7:16:31 PM (Mountain Daylight Time, UTC-06:00)
Thank you so much. I'll take your advice.
Jerry C
Wednesday, October 17, 2007 8:15:01 AM (Mountain Daylight Time, UTC-06:00)
I'm trying to decide between the 2710p and an LE1700 with a detachable keyboard.

Coming from the TC1100, there are times I only need a slate. But I like to use the keyboard as a stand. So I am wondering if it is worth the money to go Motion, or if I would be satisfied with the 2710p. I am leaning toward the 2710p after your comments and others.

If there were such a thing as an LE800 with a detachable keyboard, all my problems would be answered. :)

Any comments?
Steven
Wednesday, October 17, 2007 10:03:56 AM (Mountain Daylight Time, UTC-06:00)
I've used an LE1700 briefly and I had an LS800 as my main system for over a year. Although I completely agree with only needing a slate on occasion, I've found that the 2710p converts so nicely that I don't miss the slate only option that much. Sure, it would great, but it isn't an overwhelming problem. If you look at the link above to my original forum post on the 2710p, I have pictures of it along side the TC1100. It is thinner than the TC1100 with the keyboard attached, but slightly thicker than slate mode. The width/length is pretty similar. The 2710p is very slightly larger, but not so much that it is obvious when you're holding it. I find the "feel" to be similar to my TC1100 (which is my other favorite Tablet PC).
This is in contrast to my Fujitsu P1610, which makes an awful slate. Awful. Inking just is not a pleasant experience.
If you like the idea of an LS800 with a keyboard, check out the new Fujitsu U810. It seems pretty siimilar to that idea. After a year with 800x600 resolution, I was fed up. If they had an option of the LS800 with a hi-res screen, maybe. I don't think I could go that small for a main system again. As a companion device, maybe.
Wednesday, October 17, 2007 11:16:40 AM (Mountain Daylight Time, UTC-06:00)
Thank you.

This is just what I've been trying to learn.

The market needs to expand to include more hybrids, but it looks like the trend is toward convertibles. Eventually, the hyrbids will come into their own. But as long as the weight is not an issue, then you're saying that the 2710 is a nice option.

Thanks for visiting this thread and providing us with these effective comments.
Steven
Wednesday, October 17, 2007 12:05:21 PM (Mountain Daylight Time, UTC-06:00)
Thanks for your kind comments. I love trying to help! I agree that we need more hybrid options. I think it's sad that those seem to have gone away. I loved my TC1100.
Sunday, October 28, 2007 7:44:16 PM (Mountain Daylight Time, UTC-06:00)
I purchased an HP 2710p...and took delivery of it a week ago. It's been a great tablet It's my first tablet, but I can't believe how accurate inking Is.
I, however, have a problem. I heard about and tried to get a new AT&T Sierra Air Card 881 ,which is super fast and can be used domestic/international @ only $59/mo. The only problem is that it only comes in a Type II PC Card, which HP 2710p doesn't accommodate.

Do you have a solution or an alternative which is just as fast & can work both in US & out @ only $59 per mo? At&T is only offering the card for free until 10/30. Thank you!
Jas nakaoka
Monday, October 29, 2007 11:12:11 PM (Mountain Daylight Time, UTC-06:00)
The $59 rate appears to be the standard AT&T rate for their Data Connect plans. You can view the rate chart at the AT&T website.

As for a card, personally, I'd just used the built-in option from HP. They are listed under Wireless LAN on the HP site. However, one of those will cost you $199-249 depending on the flavor you prefer.
Friday, November 02, 2007 12:11:56 AM (Mountain Daylight Time, UTC-06:00)
Sierra Modro:

Just got the following Replies from HP's Cindy Goodman in answer to my question re how to incorporate super-fast AT&T Card to HP2710p (expensive and can't switch between computers, but, at least, I won't have to have a USB connector tethered/dangling off my tablet PC, which would get in the way of travels). Too bad built-in "generic" ones aren't available for the US market:

"The AT&T and generic modules are essentially the same. The AT&T module is locked to AT&T and it comes with the AT&T connection manager. The generic module is not locked and it comes with an HP connection manager. The generic module will work on the AT&T network, but we are not planning to sell a generic module upgrade kit in the US. It was designed primarily for use in other countries. In the U.S., we are only offering modules that support our wireless operator partners: AT&T, Sprint, and Verizon Wireless.

I highly recommend the AT&T module. That is what I will be using when I setup my new notebook this weekend."


"Yes, he can order a built-in AT&T module and install it in his 2710p. The part number is GG589AA#ABA and he can find it on www.hp.com or at our resellers."

Jas Nakaoka
Friday, November 02, 2007 2:04:14 PM (Mountain Daylight Time, UTC-06:00)
Jas, thanks for the update! I've been thinking about getting one of these cards too.
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