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Friday, May 18, 2007

« OQO Model 02 - My biggest "Wow" in a whi...Main  | Dell about Tablet PC: "We're Coming" »

Let's talk about OEMs, Tablet PCs, "Wow", and Your Dream Tablet PC / UMPC

- Rob Bushway

In continuing the "Wow" series, I'd like to turn the focus to that of OEMs. As I talked about in my first article, I feel like OEMs have been resting on their laurels the past several years. Part of why I feel that way is due to my being in the tablet pc space for 4 1/2 years. I see that as a positive thing, because it gives me some perspective looking back and comparing it to what we have today. Dennis is right that when new buyers look around the marketplace, they have a lot to be excited about. But I still feel like things have been stagnant for too long, and I wonder what that says about the state of the market and OEMs take on the future of it. That said, I don't want to concentrate too much on the past. Lets move forward and take a look at some of the exciting things that are happening, see if it raising any "wow" reaction, and what we should come to expect from OEMs in the future. We also want to hear from you, the entire Tablet PC community. Read on.

We've definitely seen some good things come from OEMs the past several weeks: Gateway's E155c, HP's 2710p, Fujitsu U series UMPC, and Samsung's Q1 Ultra.  We also got wind of Lenovo's new Santa Rosa based X61, courtesy of NotebookReview.com. The OQO Model 02 reviews have just started hitting, and the press on them are pretty positive, too. I'm really looking forward to testing the eval unit OQO has sent us to review.

So, as I look at all that has come out, what are my impressions? Is the Wow starting to come back?

Well, I'm impressed that OEMs are listening to customers. That is my biggest takeaway from the past several weeks. Take Samsung for example. One of the biggest complaints about the first generation UMPCs was the lack of a keyboard and hard to navigate screen resolutions. Samsung addressed both of those issues, and added two cameras. The price is still way too high, but they are making progress, and deserve some kudos for continuing to move forward on the platform. In addition, HP listened to all the feedback they've been getting since discontinuing the TC1100. They ditched the ugly TC4400 and finally came out with another sleek looking Tablet PC in the 2710p. They added a camera for scanning, a keyboard light, made the screen a WXGA, and included Integrated WWAN. Again, they listened to feedback and went to the design room armed with good info.

Some more confirming news about Dell coming to market with a Tablet PC is also encouraging. This will definitely be a very good thing for the Tablet PC space, especially in the enterprise and school markets. Dell is entering this space to recapture marketshare lost to Lenovo and HP because they had Tablet PCs to offer. Another black convertible tablet pc just doesn't do it for me, though. Make it cool looking, Dell, and give us some features beyond those found in your typical Latitude line.

What I would really love to see is Sony enter this space. They have some of the coolest notebooks and ultra-portables around. Their screens are simply beautiful. Sony always pushes the envelope in their designs, even if they do some weird proprietary stuff like memory sticks. You can buy their notebooks in Office Dept, Circuit city, Best Buy, etc. Consumers love them. Sure, they are full of crapware, but wouldn't the T Series make for an awesome looking tablet pc?

However slow it is, the space is continuing to plod along and make progress. OEMs are continuing to refresh their tablet and occassionally come to market with a whole new design and innovative features. I've been really hoping at this point in the game we would have seen at least one OEM convert their entire line of notebooks to tablet pcs, but it feels like we are a ways off from that. For example, in 2002, Toshiba launched with 1 tablet pc, the 3500. They got as high as 3 models ( R4, M7, M200 / M400). But, now they are down to 2 ( M400, R400). Why isn't their thin and light R200 a Tablet PC yet? Do OEMs legitimately have long term plans to convert all their ultra-portable notebooks to tablets or is it all just a pipe dream?

The UMPC news coming out of WinHEC is definitely positive, especially when journalists are admitting that they are starting to get the form factor after first dismissing it. The new Fujitsu U Series looks really interesting, but they really dropped the ball by not including Bluetooth for tethering to a phone. How are folks going to use this while mobile? The UMPC space feels like it is primed for take off - if OEMs, Microsoft, and Intel can just get their messaging down, offer up an easy to use UI, and get prices down.

So back to my original question - Is the Wow starting to come back in relation to OEMs? Well, we are definitely off to a good start and there is plenty to be excited about. I can't wait to get my hands on the OQO Model 02, the HP 2710p, and the Q1 Ultra. The OQO Model 02, for me, represents the ultimate in mobility and is the most deserving of a definite "WOW". In fact, I just placed my order for one today, as did Dennis. HP and Samsung are listening to their customers and delivering more innovative, cool looking products as a result - Another WOW slotted for listening and doing something about it. I also want to take this opportunity to correct something that I regret writing. I was a tad hard on Motion Computing in my original article, but those guys really do deserve a "WOW" with their LE1700. SXGA+, integrated WWAN, Write-Touch support with SXGA, and Core 2 Duo. I take back my original statement - they did push the envelope and they raised the bar.

We need to continue to give feedback back to OEMs about what we want and encourage them to push the envelope, and market the heck out of those things. Don't complain about a lack of consumer market if you are not going to market to it :-) We need to continue to ask OEMs the tough questions and expect great things from them.  

Along those lines, lets get the creative juices flowing - Tell us about your Dream Tablet PC / UMPC

So, Tablet PC community: dream up your ultimate Tablet PC / UMPC and tell us what it would look like. Sketch it out, show us some prototypes, include some specs, how it would be used, and post it here in the forums for us all to see. We'll make sure OEMs are reading and seeing your ideas. If we see some really great ideas and drawings, we'll send some Splotches to a few folks! For those itching for a Splotch, now is your chance. Lets get those creative juices flowing!



Friday, May 18, 2007 12:47:23 PM (Mountain Daylight Time, UTC-06:00)
On the subject of getting juices flowing, while I was giving blood today I was updating one of our Web sites with the many news stories about an event yesterday that we helped organize. I got a lot of "wows" about the ability to do such things using a pocket computer (Motion LS800) while sitting back and having one arm otherwise occupied.

There has been a significant increase in the Wow reactions that I get when using the tablet in the past several months. The difference has not been Vista, it has been the spread of free WiFi.

It will be great to have Tablets faster, lighter, cheaper and using less current, but the main reason I see to use a tablet is for convenience while mobile, and that depends mostly on easy internet access.
Friday, May 18, 2007 2:22:11 PM (Mountain Daylight Time, UTC-06:00)
If you get the OQO what happens to use of the p1610. Does it replace or supplement the p1610. This is my personal dilema??
scott
Friday, May 18, 2007 8:09:18 PM (Mountain Daylight Time, UTC-06:00)
for me, it takes the place of the p1610 as a companion computer. It wouldn't do as my sole computer, though. Not powerful enough.
Rob Bushway
Friday, May 18, 2007 8:49:37 PM (Mountain Daylight Time, UTC-06:00)
ROb, That is how I feel. But I dont see myself parting with my p1610 at this point. There in lies my dilema. My feeling is the p1610 will sit around unused if I pull the trigger on the oqo
scott
Friday, May 18, 2007 11:55:14 PM (Mountain Daylight Time, UTC-06:00)
I think Rob is off-base here. The focus should be reliable functionality, natural inking integration, and ease of use. The tablet platform has plenty of wow factor for new users as it currently stands. I frequently get asked about the tablet when I use it public, and the most common question is why don't more people have it? Is it ultra-expensive? Does the pen not work well? The answer to these questions is a solid no, of course. The simple fact is,is that many, many people have never been exposed to a tablet PC even in hip, academic communities like Cambridge or San Francisco.

It is only been with the latest round of tablets (specifically the X60T) that I can recommend the platform as a solid, reliable replacement to a regular laptop and a bag stuffed with PDFs and notes. The screen resolution has increased sufficiently where I have enough real estate to take notes like I might on a regular paper notebook; the duo core keeps the machine from stalling; Vista's memory management make switching between apps a dream; Vista's handwriting recognition is a definite step up from the XP Tablet PC Edition.

Encouraging manufactures to add glitz is a sure-fire recipe for disaster, IMHO. We should be encouraging solid, user-driven, improvements to programs like OneNote. It's Outlook integration is still too clunky. OneNote should have seamless integration of audio recording and note-taking so a student could play back a lecture and have the notes synced with the audio. We should be encouraging development of a better alternative to Math Journal. (Can you imagine an ink-enabled Mathematica? Or how about an ink enabled CAD drawing program? Or if OneNote could seamlessly do simple math calculations?) We should be thinking along the line of making the tablet a true replacement for pen and paper. This means that the mundane features like regular and continuous backups are a major priority. A student, lawyer, doctor and so forth, cannot afford to have several weeks worth of hand-written notes go up in smoke with a hard drive crash. Imagine the attractiveness of knowing that all of ones notes are being continuously backed up to a website? The tablet suddenly becomes more reliable than pen and paper, not less. We should be asking for better TIP integration with common programs like Firefox, where browsing is still irritatingly more difficult in tablet mode than keyboard mode, even with the tablet extension for Firefox. I also shouldn't have to pay an extra $50 just to mark up PDFs.

On the hardware front, we should be encouraging ruggedness and a take-anywhere accessibility, not glitz. I want to be able to take my tablet to the beach, or cook from a recipe off it in the kitchen and not get too freaked out if it gets splashed with a bit of tomato sauce. I want to be able to drop it on the floor and pick it back up. The X60T SXGA+ screen is great, but even more resolution is needed to make it start to compare with paper's inherent DPI. Combine the multiview with a high resolution screen. Encourage more hardware buttons and software which can make the table much more like flipping through a book. Encourage the development of an ultra-low power mode geared specifically to reading documents, not computing. Finally though, realize that the tablet is constrained by the same hardware limitations that regular notebooks are, and the name of the game is coming up with trade-offs which work around current hardware limitations, and not demanding unrealistic feature sets from the manufactures, who will quickly tune out users who insist on, say, a 2 lb tablet with a 1600x1200 12" screen, 10 hour battery life, and a 15 second startup time.

Finally, the market is king, and mundane usefulness and old fashioned marketing will win more sales than slick looking macbook clones in my opinion. The current crop of tablets have a lot going for them. Advertise these strengths to mainstream users and the increased revenue from greater market share will fuel some of the flash enthusiasts are looking for in the platform.
lt07
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