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Friday, May 26, 2006

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Microsoft Reader woes!

- Dennis Rice

A couple of years ago Microsoft was giving away a couple of ebooks a week. My wife and I got hooked to reading books on our Tablet PC's. I have bought a few over the years, and all was okay until recently. I had to reimage my M280, and my M200 went out for a hard drive replacement. Both devices were previously "activated" with my Reader account. Now neither one will work, nor will they activate. I sent in a request to have my count reset, and have heard nothing. I tried the phone number on the Reader web site, but it says it is not longer in service.

Now I own 20 or 30 useless lumps of e-books. I have no recourse other than to get on the phone and wait forever to get support from someone. What number do I call? Who will help with this issue?

I am getting ready to go on a trip, and I want my e-Books! I am NOT happy.

Signed...,

Readerless



5/26/2006 1:23 PM MST  

Microsoft Reader woes!     Comments [3]  |  Digg This |  del.icio.us |  Citations 
Friday, May 26, 2006 4:12:19 PM (Mountain Daylight Time, UTC-06:00)
Dennis,

I was in the same boat you are. It should not be this hard to read an ebook you've already paid for.

I use convertlit to remove the DRM from Reader books I've already purchased http://dukelupus.pri.ee/convertlit.php , and have switched to MobiPocket for all new books. MobiPocket is a much better reader in my opinion.

I don't feel at all bad about removing the DRM from MS Reader books. I own $100s of dollars of these books and have received absolutely no response from Microsoft to help me activate.

The state of DRM is out of control in this matter.

Good Luck,
Dan
Dan Carter
Friday, May 26, 2006 8:35:51 PM (Mountain Daylight Time, UTC-06:00)
This is why I use eReader Pro:

http://jkontherun.blogs.com/jkontherun/2004/07/new_computer_fo.html
Sunday, May 28, 2006 6:47:51 PM (Mountain Daylight Time, UTC-06:00)
But eReader and mobipocket do not open .lit, do they?
Comments are closed.


       





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