Editorials
Assassin’s Creed Odyssey Problems & Fixes
Assassin’s Creed Odyssey problems are popping up for many Xbox One, PlayStation 4, and Windows PC users.
While some of these early issues will require an update from Ubisoft, many other problems can be fixed in a matter of minutes from the comfort of your favorite gaming chair.
The current list of Assassin’s Creed Odyssey problems features shipping issues, crashes, minor bugs, and a variety of common performance issues.
In this guide we’ll take you through the most common issues impacting the three platforms and walk you through potential fixes for each issue.
How to Fix Assassin’s Creed Odyssey Download Problems
If you’re trying to download Assassin’s Creed Odyssey to your console or Windows device and the download gets stuck or is taking way too long to finish, here are a few things you can try.
If your download suddenly stops before 100% you’ll want to pause the download, wait a few seconds, and then start the download again. This typically resolves the issue.
If that doesn’t work, you can try canceling the download (which is obviously not ideal due to the game’s size) and starting the download again.
If you’re noticing abnormally slow download speeds, try plugging an ethernet cable directly into your Xbox One, PS4, or Windows PC. This could dramatically speed up the download, especially if your device is far away from your router.
If that still doesn’t help, try restarting your router. Unplug the power from your router, wait a minute or two, and plug it back in and try the download again.
How to Fix Assassin’s Creed Odyssey Installation Problems
Like most games, Assassin’s Creed Odyssey requires a nice chunk of space on your hard drive. Storage issues can sometimes prevent the game from properly installing on your device. If you’re having issues installing the game, you’ll want to check your storage.
If you’re playing the game on the Xbox One, go to the My Games and Apps section and check how much storage you’ve got on your internal/external storage.
If you’re playing on a PlayStation 4 you’ll need to head into your console’s Settings and check your available space and make sure you’ve got enough to available for the install.
If you’re positive you have enough space, but Assassin’s Creed Odyssey still won’t install properly, try hard resetting your console.
To do this you’ll want to press and hold onto your console’s power button until it shuts off. After that, power it back on and check the installation.
How to Fix Assassin’s Creed Odyssey Connection Issues
If you’re running into issues with the game’s online features (like photo mode uploads), here are a few potential solutions to try before getting in contact with Ubisoft support.
First you’ll want to check Ubisoft’s official social media account for announcements regarding downtime or widespread server issues. These are rare, but it’s the first place to look if you’re having major issues.
There’s also a chance your issues are related to Xbox Live or PlayStation Network outages or technical issues. If you’re playing on an Xbox One, check the status of Xbox Live here. If you’re playing Assassin’s Creed Odyssey on PlayStation 4, check the status of PlayStation Network right here.
If you’re positive there isn’t a widespread outage, you’ll want to first try running an ethernet cord from your router to your console or PC to see if your issues are related to your wireless connection.
If that doesn’t work, try rebooting your router. Unplug the router for a minute and then plug it back in to see if that resolves the problem.
If you’re playing the game on a Windows PC you’ll want to make sure you don’t have any software (anti-virus, background applications etc) preventing your machine from connecting to the appropriate servers.
PC, Xbox One, and PS4 users can also try enabling UPnP (Universal Plug and Play) from the router’s settings or using port forwarding. The game uses these ports: TCP/UDP: 80, 443.
If you’re having connection issues on the Xbox One or PS4, you’ll also want to try power cycling the console. This will often fix the issue.
How to Fix Assassin’s Creed Odyssey Freezing Problems
If your game suddenly locks up during a cutscene or another part of the game, you’ll want to force close the game (if you can) and/or restart your console or PC.
How to Fix Assassin’s Creed Odyssey Performance Issues
If you’re playing Assassin’s Creed Odyssey on a Windows PC and you’re noticing a lot of performance issues (bad textures, terrible frame rate, etc) make sure your CPU meets the minimum and recommended requirements.
If you don’t meet the minimum requirements the game will likely be unplayable. If you don’t meet the recommended requirements you’ll likely need to tone down your settings in order for it to run properly.
Here are the minimum and recommended PC specs for the game:
Assassin’s Creed Odyssey Minimum PC Requirements
- OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
- Processor: AMD FX 6300 @ 3.8 GHz, Intel Core i5 2400 @ 3.1 GHz, Ryzen 3 – 1200 (SSE 4.1 Support or higher required)
- Video: AMD Radeon R9 285 (2GB VRAM with Shader Model 5.0) or NVIDIA GeForce GTX 660
- Memory: 8GB RAM
- Resolution: 720p
- Targeted framerate: 30 FPS
- Video Preset: Low
- Storage: 46GB available hard drive space
- DirectX: DirectX June 2010 Redistributable
- Sound: DirectX 9.0c compatible sound card with latest drivers
- Peripherals: Windows-compatible keyboard and mouse required, optional controller (Xbox One / PS4)
Assassin’s Creed Odyssey Recommended PC Requirements
- OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
- Processor: AMD FX-8350 @ 4.0 GHz, Intel Core i7-3770 @ 3.5 GHz, Ryzen 5 – 1400 (SSE 4.1 Support or higher required)
- Video: AMD Radeon R9 290X (4GB VRAM or more with Shader Model 5.0) or better or NVIDIA GeForce GTX 970 (4GB)
- Memory: 8GB RAM
- Resolution: 1080p
- Targeted framerate: 30 FPS
- Video Preset: High
- Storage: 46GB available hard drive space
- DirectX: DirectX June 2010 Redistributable
- Sound: DirectX 9.0c compatible sound card with latest drivers
- Peripherals: Windows-compatible keyboard and mouse required, optional controller (Xbox One / PS4)
Assassin’s Creed Odyssey Recommended 4K Configuration
- OS: Windows 10 (64-bit versions only)
- Processor: AMD Ryzen 1700X @ 3.8 GHz, Intel Core i7 7700 @ 4.2 GHz (SSE 4.1 Support or higher required)
- Video: AMD Vega 64, NVIDIA GeForce GTX 1080 (8GB VRAM with Shader Model 5.0)
- Memory: 16GB RAM
- Resolution: 4K
- Targeted framerate: 30 FPS
- Video Preset: High
- Storage: 46GB available hard drive space
- DirectX: DirectX June 2010 Redistributable
- Sound: DirectX 9.0c compatible sound card with latest drivers
- Peripherals: Windows-compatible keyboard and mouse required, optional controller (Xbox One / PS4)
You’ll want to make sure you’re using the latest drivers for your graphics card. If you’re using an AMD graphics card, head here to find the latest drivers. If you’re using an NVIDIA card, head here.
Some users are complaining about major FPS drops in Desphina Fort. Ubisoft is aware of the issue and plans to fix it in a future update. For now, those running into the issue should close the game application and reload the saved game.
If you’re experiencing performance issues on an Xbox One or PS4, we recommend restarting the game and/or console to see if performance improve.
Some performance issues will likely need to be fixed with a bug fix update.
How to Fix Assassin’s Creed Odyssey Helix Credit Issues
If you’ve purchased Helix Credits and you can’t find said Helix Credits anywhere, you’ll first want to make sure the transaction went through. Here’s how to do that via UPlay on PC, on a PS4, on Steam, or Xbox One.
If your transaction went through, you’ll want to give it some more time. There is sometimes a bit of a delay and Ubisoft says it can take up to 24 hours for credits to appear.
If they still aren’t available after 24 hours, you’ll need to get in contact with Ubisoft’s customer service team with a screenshot of your transaction history.
How to Fix Assassin’s Creed Odyssey Missing Items
If you pre-ordered a copy of Assassin’s Creed Odyssey or bought a special edition and your bonus items aren’t showing up, here’s what you need to do.
First, you’ll want to make sure you properly redeemed your items. Make sure you redeemed your items in the right place. You can do that here if you pre-ordered, here for special editions, and here if you redeemed in-game.
If you successfully redeemed the items, but aren’t seeing them in-game, you might have to download the items manually. Here’s how to do that on PC, PS4 or Xbox One.
If you’re having issues starting The Blind King bonus quest, you need to complete Chapter 1. After it’s completed, the quest Prince of Persia will appear in the World & Characters section of your quest log.
If you can’t find the Secret of Greece quest, you also need to make sure you complete Chapter 1. After it’s completed, the quest the Dunce Conundrum will appear in the World & Characters section of your quest log.
If you still can’t access your bonus items, you’ll need to get in contact with Ubisoft’s support team. They’ll need to know what edition you purchased, the pack or bonus content you redeemed, and what content is missing.
How to Fix Assassin’s Creed Odyssey Character Flickering
If the game’s characters start flickering after paying a bounty or synchronizing you’ll want to close and reopen the map multiple times.
Ubisoft says this issue is under investigation and it should get fixed in a future bug fix update.
How to Fix Assassin’s Creed Odyssey Audio Issues
If the game’s sound suddenly cuts out you’ll want to close the application and reload it.
If you’re playing the game on PC you’ll also want to make sure you’re using a DirectX 9.0c compatible sound card with the latest drivers installed.
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