Galaxy Note 2 Android 4.3 Update Still Facing Setbacks

The Samsung Galaxy Note 2 Android 4.3 Jelly Bean update release is still facing setbacks, weeks after it first started rolling out and weeks after the update finished rolling out to carriers in the United States.

In October, Samsung announced that it would be rolling out Android 4.3 Jelly Bean updates to the Samsung Galaxy S4, Galaxy S3 and Galaxy Note 2. As expected, the company started with the Galaxy S4 before moving on to the Galaxy S3 and the Galaxy Note 2. By December, carriers in the United States had finished rolling out all three Android 4.3 updates and their features. And while everything is settled in the U.S., there are updates that are still facing setbacks in other parts of the world.

December could bring the Galaxy Note 2 Android 4.3 update release in some regions, with Galaxy Note 3 features.

Yesterday, we detailed the latest on the Galaxy S4, Galaxy S3, and Galaxy Note 2 Android 4.3 Jelly Bean roll outs that are still on going in some regions. In particular, we detailed the plight of Australian carrier Telstra, one of the only carriers on the planet that is extremely communicative with its customers.

Telstra, which earlier this week finally rolled out the Galaxy S4 Android 4.3 Jelly Bean update, has yet to roll out the Galaxy S3 Android 4.3 Jelly Bean update. In fact, it has yet to even confirm a Galaxy S3 Android 4.3 Jelly Bean update. Furthermore, the carrier, like French carrier SFR, has been dealing with some Galaxy Note 2 Android 4.3 update issues behind the scenes.

Originally, the Galaxy Note 2 Android 4.3 update was supposed to arrive in November though the update’s submission from Samsung was delayed for unknown reasons. The carrier then said that its target was December 23rd. After grumblings from its users, particularly those with the Galaxy Gear, Telstra updated its update schedule and unfortunately, it’s not pretty.

Instead of a specific date, Telstra has tagged a “TBC” or “To Be Confirmed” label to its Galaxy Note 2 Android 4.3 update release date, meaning it’s completely up in the air at this point. This is a setback that Telstra users probably didn’t envision when the carrier announced a December 23rd target release.


This is one of the dangers of announcing specific release dates ahead of time. It sets consumer expectations and if those expectations cannot be met, it leads to frustration. And that’s exactly what we’re seeing from Telstra users at the moment.

Telstra of course is not alone. There are several other carriers that have yet to roll out Android 4.3, including French carrier SFR, which has publicly stated that it developed issues during testing.

Sooner or later, these Galaxy Note 2 variants will get Android 4.3 Jelly Bean though when the updates do arrive, they will have arrived weeks after many of the other major updates around the world.