How to Reset a Frozen Galaxy S6

Now that owners have enjoyed the Samsung Galaxy S6 for a few years, it might be starting to show its age. If your Samsung Galaxy S6 is frozen or unresponsive and acting funny, you can’t just pull the battery like older models. It is no longer removable. If so, we have a quick guide that will show you how to reset a frozen Galaxy S6.

Many are likely waiting for the new Galaxy S8, and if so you may be having problems with the 2-year old S6. It has a stunning 5.1-inch Quad-HD display, powerful 8-core processor and more, but occasionally it might freeze or be unresponsive.

Read: 5 Quick Chargers for the Galaxy S6 & Galaxy S6 Edge

This doesn’t happen often, but in the past if your Samsung Galaxy froze or was acting up you could just pull out the battery and reboot it. A trick that solves most minor problems I get asked. Now that you can’t remove the battery on the Galaxy S6 or S6 Edge, below we’ll explain how to do a hard reset.

Galaxy S6 Settings to Change

When your Samsung Galaxy S6 happens to have a few issues and is acting up, loses service, starts to lag, or other things, we can fix it. An update to Android 7.0 Nougat is coming eventually, but this is the next best thing for now. If you’re having problems simply long-press the power button and select Power off, then turn it back on. Or we can try a full reset. Not erase anything, just reset it.

If you are experiencing a bigger problem and the phone freezes and is completely unresponsive and not working at all, we have a solution. Thankfully Samsung’s added an option to quickly do a hard reboot, which should fix any problems and unfreeze your phone.

Read: 5 Best Galaxy S6 Wallet Cases

On first boot you’ll receive a few notifications once you have the device all set up, and then a little “Help Advice Tip” pops up that you’ll have to tap OK to remove. This tip tells you how to completely reboot your phone if it’s frozen. It reads: “If your device is unresponsive, press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.”


The same way most iPhone owners or those with an Android device where you can’t access the battery, Samsung’s added a new button combination you can do to quickly reboot your device if you’re experiencing problems.


Just as it mentioned above, all you need to do is press and hold the power button on the middle right side of your Galaxy S6 and the volume down key. Simultaneously hold down for seven seconds. If your device was frozen it will likely just reboot as you expected, and you’ll be back to using your device in seconds like nothing ever happened. However, it may also reboot to the new maintenance boot mode as shown above.

From here you can reboot your device normally, or do a factory data reset (which will erase everything) so be careful. Booting into safe mode will disable 3rd party apps in case one of those was causing the issues. Other options include power the phone off, or boot into debug mode for developers. Skip all of that and just reboot.

This is all controlled by the volume up/down keys, and to select an option hit the dedicated home button. Be careful not to do a factory reset, and simply select reboot your phone normally. That’s all there is to it. If your phone is froze just hold down those buttons, and you should be all good in less than a minute.