How to Reset a Frozen Galaxy S7

This quick guide will explain how to reset a frozen Samsung Galaxy S7 and S7 Edge. Both phones were released in March but are more popular than ever with the recent Galaxy Note 7 troubles. The beautiful and premium all glass and aluminum design means there is no removable battery, which has lead to us receiving a lot of questions about rebooting a frozen Galaxy S7.

This year the Galaxy S7 has an improved camera, water-resistant design, wireless charging and excellent battery life. However, there is still no removable battery which means users can’t pull it out if the Galaxy S7 freezes, is unresponsive, or acting up.

Read: How to Move Apps to the Galaxy S7 MicroSD Card

This doesn’t happen often, but in the past if your Samsung Galaxy froze or was acting funny, a reboot or pulling out the battery would fix it. In fact, a reboot solves almost all minor problems users and family members ask me about daily. Now that we can’t remove the battery on the Galaxy S7 and S7 Edge, below are the easy steps users need to take in order to reset a frozen Galaxy S7.


Samsung’s Galaxy S7 and S7 Edge have a powerful Snapdragon 820 Quad-core processor, or a Samsung Exynos 8-core chip outside the United States. It comes with 4GB of RAM for improved performance and multi-tasking, and runs the latest Android 6.0.1 Marshmallow. It’s very fast, fluid, and runs great.

That said, we are seeing the occasional problem or complaint on forums or comments about random issues, WiFi not connecting, or even phones freezing at times. Usually it will reboot on its own if necessary, but not always.

Read: 10 Common Galaxy S7 Problems and Fixes

Like last year with the Galaxy S6 Samsung added a button combination owners can press and hold to quickly do a “hard reset” on the Galaxy S7. This does not erase any data, and simply reboots the phone if it isn’t working right. Here’s how.

Reset a Frozen Galaxy S7, S7 Edge

Those paying attention during setup may have actually seen the tip for how to reboot a frozen Galaxy S7, as Samsung mentions it. If not, here are the quick and easy steps to do it yourself.

“If your device is unresponsive, press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.”


All owners need to do is simply press down the power button and the volume down button around the same time, and hold both down for 7-8 seconds. Push, hold, and wait. After 7-8 seconds the Galaxy S7 or Galaxy S7 Edge will vibrate, turn off, and reboot. Any problems it was experiencing will likely be gone, and everything should be fine.

That said, if the reboot was more severe and it was completely frozen the Galaxy S7 may reboot into a maintenance or safe mode similar to what’s shown above. Most likely it won’t, but if so, use the volume keys to navigate up or down and select reboot, then hit “Power” to do a normal reboot.

We’re all done. That is all users need to do in order to do a quick reboot or reset on the Samsung Galaxy S7, Galaxy S7 Edge, and the same steps work for the Galaxy S6, S6 Edge, Note 5 and the Galaxy S6 Edge Plus as well. Good luck, and drop us a comment below with any other questions or concerns.

20 Best Galaxy S7 Edge Cases

Galaxy S7 Edge S-View Flip Cover (Clear)

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Galaxy S7 Edge S-View Flip Cover (Clear)

First up is a popular case Samsung's offered for years, the official Samsung S-View flip case. This year Samsung actually has three different S-View Flip cover cases. There's the traditional flip cover with a window like previous years, then a completely clear one, and an LED flip case. Our favorite is the clear case, as it will display all the information from the new "always-on display" feature.  This offers a full view of the entire screen, not just the small cutout like previous years.

It does everything the others do, gives quick access to information on the screen, at-a-glance information, and lets users answers calls and take pictures without opening the case. This one also has a new notification bar (while the case is closed) allowing users access to more than just missed calls or texts. It's a great option, and ships in early March. It also wraps nicely around all four corners to protect the Galaxy S7 Edge, without getting in the way of using the Edge screen features.

Buy it Now for $59.99

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