You need to reset an iPhone. This guide will show you how to reset an iPhone, any iPhone, in about 10 minutes. You’ll learn how to reset an iPhone using iTunes or how to reset an iPhone without iTunes so that you can fix your problem and get back to using your iPhone.
There are many reasons to factory reset an iPhone, including major problems with battery life, apps closing when they shouldn’t and sluggish performance. If you plan to sell or donate an iPhone you also want to make sure you factory reset it before it leaves your hands. Even jailbreaking is a reason to factory reset an iPhone to make sure nothing goes wrong.
Even if you don’t know what you are doing, and consider yourself a new iPhone user, it is a simple process that you can do in about five minutes.
How to Reset an iPhone
This will completely remove all the content on your iPhone, so make sure you back up your photos and other important content. When you are done you can restore from a backup. There is no way to undo a iPhone factory reset and you should not stop it in the middle of resetting. When this process is done all of your photos, apps, videos, emails, contacts and other personal information will be gone.
This is our fast guide to reset an iPhone. You can use this with any iPhone and it works basically the same on iOS 7 and iOS 8. We use an iPhone 6 Plus in the video running iOS 8.1.2, but this will work on any iPhone or iPad you own. You need to know the iTunes password and the iPhone Passcode lock if one is enabled.
How to Reset an iPhone without iTunes
Use this guide to reset an iPhone without iTunes or a computer. If you are backed up to iCloud this is the easiest option to use. It is also handy if you need to reset an iPhone while traveling, turning one in for repair at an Apple Store or if you forgot to erase an iPhone before meeting someone to sell it. If you are buying an iPhone from someone, this is also a good first step to take as it will make sure that the phone is no longer linked to someone else’s account.
Watch the video below to reset an iPhone. The steps take less than two-minutes, but the process will take 5-10 minutes to complete.
Open Settings on the iPhone.
Go to General and then scroll to the bottom of this screen.
Tap on Reset -> Tap on Reset All Content and Settings.
If prompted enter the Passcode and iTunes password to turn off Find My iPhone and prepare the iPhone for a reset.
Tap on Erase iPhone and then Erase iPhone again.
The iPhone will go to a blank screen with an Apple logo and when it restarts you will see the iPhone setup screen. From here you can Set Up as a new iPhone, Restore from iCloud Backup or Restore from iTunes Backup.
How to Reset an iPhone in iTunes
When you need to create a local backup you may want to reset an iPhone in iTunes on a Mac or a PC. The screen looks slightly different depending on whether you use a PC or a Mac, but it is almost the same.
Plug the iPhone in to your computer with a USB cable and wait for it to show up in iTunes.
You can click on the iPhone icon in iTunes to pull up the iPhone settings. On this screen you will see an option to Back Up Now. Click this to make a backup to the computer.
At the top of this screen you will see an option to Restore iPhone. This is the iTunes button to factory reset the iPhone. Click on it.
After you click restore you may need to enter a Passcode and iTunes password, as well as turn off Find My iPhone on the iPhone itself. If you need to do this go to Settings -> iCloud -> Find My iPhone -> Off and enter the iTunes password.
Once this is done, the iPhone will reset in about five minutes, maybe longer. When this is done it will show Hello on the screen and show options to set up as new or restore from a backup.