12 Sony Phones That Won’t Even Get Android 4.2 Jelly Bean

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As technology progresses and more and more smartphones hit the market, older models get left behind and are often forgot about. It’s just how things work. While software updates are important, many devices eventually get cut out of future upgrades. It’s a sad reality and one that will be hitting close to home for thousands […]

Apple to Soon Support Night Owls With 24-Hour AppleCare Chat Service

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Apple may soon a 24-7 chat service that would provide 24-hour support for customers with Apple products ranging from iPhone to desktop Mac computers through an online chat service to help resolve any problems. Though the 24-7 support service may be limited to online chat, it may help Apple continue to grow its customer service […]

Microsoft: Pen Support for Adobe Now Available for Surface Pro Tablet

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Wacom drivers for the Surface Pro tablet running Windows 8 Pro are now available to allow the slate to support the pressure-sensitive active digitizer when used with Adobe’s software suite, including Photoshop. The move should appease early adopters and help to expand the appeal of the Surface Pro to creative and professional users who need […]

Apple Customer Service Ranked Number One by Consumer Reports Again

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Which top name computer company is best at supporting customers with their post-sales service? Consumer Reports has a new survey out that lands Apple Customer Service ahead of everyone else for yet another year. Consumer Reports found that Apple garnered 86 out of a possible 100 points. This means that consumers were “very satisfied” with the company’s technical […]

Microsoft to Support Surface RT Tablet Hardware for 4.5 Years!

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In an update to its support site, Microsoft has detailed its support policy for the new Surface tablet that runs the company’s consumer-oriented Windows RT operating system. According to Microsoft, the Surface RT will receive ‘mainstream’ support until the end date of April 11, 2017, or roughly 4.5 years since the device debuted. The company […]

362 Apple Stores Give Apple Home Field Advantage

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At Apple’s New iPad announcement Tim Cook bragged that Apple now has 362 Apple Stores worldwide. People will be lining up outside of these stores in many countries when the new iPad launches on March 16th. The stores aren’t there just to create nerd lines on iOS device launch dates. Apple stores contribute a lot to the […]

Apple Geniuses Fail to Deliver, More Like a PC Everyday

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This week I took my MacBook Air into the closest Apple store for a number of issues, including overheating, a 2″ wide band of black and cyan on the right half of the display and just general non-Mac issues. I had been prepared to write a post about the huge win that Apple gets from […]

Motion Offers New Tablet PC Support Programs

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Motion Computing announced two new support programs designed to minimize downtime caused by faulty or damaged Tablet PCs. Many of Motion Computing’s customers work in rough environments and a downed Tablet PC can have a serious impact on their organizations. Customers who purchase Motion Express Tablet Exchange service will receive a replacement C5v, F5v or […]