Amazon Kindle Fire HDX Comes with “Mayday” Live Video Tech Support


Amazon has launched a new feature with the new Kindle Fire HDX called Mayday, which offers 24/7/365 tech support for the tablet in the form of live video chats. It’s pretty much similar to Apple’s Genius Bar, only it’s completely remote, meaning that you don’t have to drive to a store and wait in line […]

Customers Go Online For Support When Companies Fail

FixYa Data

Product Q&A site FixYa is where many owners of electronic devices end up when they have an issue with said device and want help fixing it. Recently the site shared some data with TechCrunch regarding which devices users felt had the most problems. This is all based on traffic and questions submitted on just one […]