Verizon Galaxy S5 Lollipop Update: 5 Things to Know

A week ago, Verizon became the first U.S. carrier to offer a Samsung Galaxy S5 Android 5.0 Lollipop update. With the Verizon Galaxy S5 Lollipop update now a week old, we want to take a look at five things we think every Verizon Galaxy S5 user needs to know about their version of the Android 5.0 Lollipop operating system.

In December, Samsung started rolling out its highly anticipated Galaxy S5 Android 5.0 Lollipop update. The update, the first major upgrade for the flagship Galaxy S5, started off extremely slow hitting one variant in one specific region. This is typical Samsung. The company that likes to slow roll its updates before making a massive push in the weeks after the initial release.

In the weeks since, the Galaxy S5 Lollipop update’s hit a number of other variants in several regions around the world including the United States, one of the biggest smartphone markets on earth.


Samsung’s Galaxy S5 Lollipop update remains extremely limited in the U.S., just two carriers have rolled it out, though it’s expected to move on in the not-so-distant future. One of those updates is the Verizon Galaxy S5 Lollipop update, a release that started on February 2nd, and one that came as a bit of a surprise to those in the Samsung community. Verizon has a reputation for being slow to major Samsung Galaxy Android updates.

Nevertheless, the Verizon Galaxy S5 Lollipop update was the first to roll out, followed closely by the Sprint Galaxy S5 Android 5.0 Lollipop update. Verizon’s update has been rolling out for a week now and with that milestone in mind, we want to take a look at Verizon’s software and tell you about the five most important things you need to know about the Verizon Galaxy S5 Lollipop update.

It’s Available, Right Now

The first thing Verizon Galaxy S5 users need to know is that the update is available to download and install right now. Verizon’s upgrades often take a few days to reach everyone but now that we’re a week into the release, it should be available for everyone to snag. If the device hasn’t issued a prompt, Verizon Galaxy S5 owners can go into the device’s settings and check for an update.

There is a 16MP camera in the Galaxy S5.


As a reminder, Android 5.0 Lollipop is a massive upgrade for the Galaxy S5. It comes with a long list of enhancements, fixes and changes that users will need to be aware of before making the jump from Android 4.4 KitKat. Those unaware of the changes will want to take a look at Verizon’s massive Galaxy S5 Lollipop change log to familiarize with the new software.

You Should Prepare

Before installing, Verizon Galaxy S5 users should prepare the device for the leap up to Android 5.0 Lollipop. We’ve put together a handy check list for those thinking about switching from KitKat to Lollipop. Verizon Galaxy S5 users don’t need to follow every single step but a little preparation ahead of a major upgrade can go a long way.

Galaxy S5 Lollipop Battery Life Problems

Over the past week, we’ve been getting a ton of feedback from Verizon Galaxy S5 users. One of the biggest complaints from those that already moved to Android 5.0 Lollipop is about battery life.

Verizon Galaxy S5 users are complaining about significant battery life problems after making the move to Android 5.0 Lollipop. Verizon’s forums are starting to fill up with complaints about abnormal battery drain and we’re seeing similar complaints on Android-centric websites. Verizon Galaxy S5 users on Android Central’s forums are filling up a lengthy thread with their Lollipop battery life problems. One user claims that he’s seeing terrible battery drain after making the move:

Horrible battery life after the upgrade. used 52% so far today in just 3 hours 43 minutes. Kernal used 33.2% of that and Android System used 28.1%. My highest app is Clash of Clans and that only has 3.3% and a total CPU time of 7 mins 49 seconds. Seems like the Kernal and Android System are really sucking some juice from the battery. Hope someone can offer some insight into what can cause this and how we can get it fixed.

Here’s what another Verizon Galaxy S5 user is saying about battery life after Android 5.0 Lollipop:

Noticeably worse for me. One of my favorite things about the GS5 was the fact that I could easily get a full workday out of one charge and I’m sitting at 29% at only 3:40PM. I’d typically be in the 50-60% range at this time of the day. I have also noticed that my phone feels slower- Apps open slower, the wake button doesn’t work as fast. Not a good upgrade for me. I haven’t tried a Factory Reset because I don’t want to spend hours rebuilding my phone and if that’s what it takes to make Lollipop truly “Lollipop”…no thanks. So much for the “improved battery life” hype from Google.

This thread, and many others, are filled with similar complaints. Some Galaxy S5 users are saying that a factory reset, wiping the entire device, helped solve the problems though that’s not a guaranteed fix. We’ve also put together a list of possible fixes for Galaxy S5 battery life problems that Galaxy S5 users will want to consult should the issues continue.

Samsung and Verizon haven’t announced a bug fix update for the Galaxy S5 which means that users will need to rely on third-party fixes and their fellow users for help in the foreseeable future.

Other Galaxy S5 Lollipop Problems

Battery life problems aren’t the only issues plaguing Verizon Galaxy S5 users with Lollipop on board. Galaxy S5 users are reporting problems with Bluetooth, various app crashes, issues where the device starts running extremely hot, GPS problems after installing Android 5.0, random freezing when using the home button, issues with logging in, abnormal lag, and more. These complaints just scrape the surface and there are evidently a ton of issues plaguing Verizon Galaxy S5 users who have taken the plunge.

Galaxy S5 Review - 1

For Galaxy S5 users experiencing problems on Lollipop, we’ve put together a list of fixes for common Samsung Galaxy S5 problems though they do not cover every single issue listed here. Verizon Galaxy S5 users that are still on KitKat should continue to gather as much feedback as possible before making the move to Android 5.0.

Not Everyone is Having Lollipop Issues

It’s important to note that not everyone is dealing with Android 5.0 Lollipop issues on the Verizon Galaxy S5. We’ve heard from a few Verizon Galaxy S5 users who are impressed with the features and changes that Samsung and Verizon have made. We’re also seeing positive feedback from Galaxy S5 users on Android-centric websites.

Galaxy S5 Review - 13

It’s also worth noting that Android 5.0 Lollipop also brings fixes for Android 4.4 KitKat problems. Verizon Galaxy S5 users suffering on Android 4.4 KitKat should be among those considering a move to Android 5.0, despite the complaints about Verizon Galaxy S5 Android 5.0 Lollipop problems. Most of the problems, minus the battery life problems, are isolated issues and many of them have potential fixes.

You Can Downgrade to Android 4.4 KitKat

Finally, Verizon Galaxy S5 users should know that there is a way to downgrade to Android 4.4 KitKat if Android 5.0 Lollipop is causing too many problems. A Verizon Galaxy S5 user recently put together a step-by-step guide on how to get off of Android 5.0 Lollipop and move back down to Android 4.4. It’s a lengthy process but it’s a last resort for those that are already experiencing a number of Android 5.0 Lollipop issues.