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How to Reset an iPhone

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You need to reset an iPhone. This guide will show you how to reset an iPhone, any iPhone, in about 10 minutes. You’ll learn how to reset an iPhone using iTunes or how to reset an iPhone without iTunes so that you can fix your problem and get back to using your iPhone.

There are many reasons to factory reset an iPhone, including major problems with battery life, apps closing when they shouldn’t and sluggish performance. If you plan to sell or donate an iPhone you also want to make sure you factory reset it before it leaves your hands. Even jailbreaking is a reason to factory reset an iPhone to make sure nothing goes wrong.

Even if you don’t know what you are doing, and consider yourself a new iPhone user, it is a simple process that you can do in about five minutes.

How to Reset an iPhone

How to reset an iPhone without iTunes.

How to reset an iPhone without iTunes.

This will completely remove all the content on your iPhone, so make sure you back up your photos and other important content. When you are done you can restore from a backup. There is no way to undo an iPhone factory reset and you should not stop it in the middle of resetting. When this process is done all of your photos, apps, videos, emails, contacts and other personal information will be gone.

This is our fast guide to reset an iPhone. You can use this with any iPhone or iPad. You need to know the iTunes password and the iPhone Passcode lock if one is enabled.

How to Reset an iPhone without iTunes

Use this guide to reset an iPhone without iTunes or a computer. If you are backed up to iCloud this is the easiest option to use. It is also handy if you need to reset an iPhone while traveling, turning one in for repair at an Apple Store or if you forgot to erase an iPhone before meeting someone to sell it. If you are buying an iPhone from someone, this is also a good first step to take as it will make sure that the phone is no longer linked to someone else’s account.

Watch the video below to reset an iPhone. The steps take less than two minutes, but the process will take 5-10 minutes to complete.

Open Settings on the iPhone.

Go to General and then scroll to the bottom of this screen.

Tap on Reset -> Tap on Reset All Content and Settings.

If prompted enter the Passcode and iTunes password to turn off Find My iPhone and prepare the iPhone for a reset.

Tap on Erase iPhone and then Erase iPhone again.

The iPhone will go to a blank screen with an Apple logo and when it restarts you will see the iPhone setup screen. From here you can setup as a new iPhone, Restore from iCloud Backup or Restore from iTunes Backup.

How to Reset an iPhone in iTunes

When you need to create a local backup you may want to reset an iPhone in iTunes on a Mac or a PC. The screen looks slightly different depending on whether you use a PC or a Mac, but it is almost the same.

Click on the iPhone in iTunes.

Click on the iPhone in iTunes.

Plug the iPhone into your computer with a USB cable and wait for it to show up in iTunes.

Create a manual restore on the computer.

Create a manual restore on the computer.

You can click on the iPhone icon in iTunes to pull up the iPhone settings. On this screen, you will see an option to Back Up Now. Click this to make a backup to the computer.

At the top of this screen, you will see an option to Restore iPhone. This is the iTunes button to factory reset the iPhone. Click on it.

Click Restore iPhone to reset an iPhone in iTunes.

Click Restore iPhone to reset an iPhone in iTunes.

After you click restore you may need to enter a Passcode and iTunes password, as well as turn off Find My iPhone on the iPhone itself. If you need to do this go to Settings -> iCloud -> Find My iPhone -> Off and enter the iTunes password.

Once this is done, the iPhone will reset in about five minutes, maybe longer. When this is done it will show Hello on the screen and show options to set up as new or restore from a backup.

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4 Comments

4 Comments

  1. gopy

    06/26/2015 at 12:09 pm

    Cust. called because the internet does not work. Verified account status, device settings and powercycled. Followed tech guide, resent OTA.
    ——————————————–
    Cus. called to make a payment. Took down card information, proccessed payment, shared balance and expiration date. Conf:
    –Enrolled in Autorefill, shared next refill date–
    ———————————————
    Customer called requesting account number. Verified via KIC and shared information.
    ———————————————
    Customer called because they posted a payment to the account but the plan did not activate succesfully. Provided a courtesy credit and forced rate plan collection.
    ———————————————

  2. gopy

    07/03/2015 at 11:17 am

    Cust. called in order to change plan. Shared information and details, processed payment (ATT PIN) and confirmed change. Shared new balance and expiration date.
    ———————————-
    Cust. called to upgrade to a new phone. Registered New IMEI and New SIM
    ——————————————

  3. dalaboom

    10/28/2015 at 2:59 am

    If you are in need of resetting a iPhone, you can use iTunes to make it true.
    Step 1: Connect your iPhone to the computer via USB cable and select “iPhone” from the toolbar.
    Step 2: before continuing, click the “Back Up Now” button to ensure your device is backed up before the restore.
    Step 3: Hold down the “Shift” button and click “Restore iPhone”.
    Step 4: Select the firmware ipsw file from your hard drive in when there is a pop-up, then click “Open”.
    Step 5: iTunes will ask you if you want to restore the iPhone to its factory settings. All of your media and other data will be erased. Click the “Restore” button to continue.
    Step 6: Wait till the process complete.
    After resetting your iPhone, if you found some data are lost, you can use FonePaw iPhone Data Recovery to recover your lost data, if you have backed up iPhone data to iTunes or iCloud before.

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