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iPhone XR Problems: 5 Things to Know

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Some iPhone XR users are running into bugs and performance issues after downloading Apple’s latest version of iOS 17.

Some iPhone XR users are dealing with hardware problems while others are experiencing issues with the device’s operating system.

In this guide we’ll take you through the most common iPhone XR problems. We’ll also provide you with some tips and resources that will come in handy if you start noticing issues on your new phone.

iPhone XR Problems

Some iPhone XR users have had problems activating the phone at home. This is a common issue with new phones and it’s typically easy to fix.

If you’re unable to activate your iPhone XR, take a look at Apple’s System Status page. If the circle is anything other than green, you’ll have to wait until it’s green before trying to activate again.

If the circle is green and you still can’t activate your phone, make sure your SIM card is in properly. If you’re getting a “No Sim” or “Invalid SIM” error, head here for help.

iPhone XR users are also complaining a number of bugs and performance issues, but here are a few of the more prominent issues we’ve discovered:

  • Restore issues
  • Issues setting up Face ID
  • Bluetooth problems
  • Wi-Fi problems
  • Abnormal battery drain
  • Exchange problems
  • Issues with first and third-party apps
  • Random crashes
  • Abnormal amounts of lag
  • iCloud problems

We expect this list to grow as current iPhone XR users put milage on their device and as more people buy the device throughout the year.

Where to Find Feedback

If you own an iPhone XR or if you’re thinking about buying one for yourself or a loved one, you’ll want to dig into feedback from iPhone XR users.

We recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter/Facebook, and the MacRumors forums for information about the iPhone XR’s performance.

If you’re thinking about moving your iPhone XR to iOS 17, or if you’ve already done so, take a look at our guide that goes over the latest version of that software.

We’ve also released a shorter guide that covers the most up-to-date version of iOS 17 which, as of right now, is iOS 17.3.1.

How to Fix iPhone XR Problems

If you’re dealing with issues, and your iPhone XR is running an older version of iOS, try updating it to the company’s latest version of iOS 17.

If your phone is already on the latest version of iOS, or you don’t want to upgrade just yet, take a look at our list of fixes for the most common iOS 17 problems.

We’ve also released some tips to help improve your iPhone XR’s performance and tips that could help you improve your battery life.

If you can’t find a fix for your iPhone XR’s problem in those walkthroughs, check Apple’s discussion forums for other potential fixes.

If you’d prefer to get in touch with Apple, get in contact with Apple Support via the company’s website.

If Apple’s frontline customer service can’t find a solution for your issue, you might want to take your phone into your local Apple Store or your local carrier location. They might be able to diagnose the issue in minutes.

If you’ve got an Apple Store in your area, schedule a Genius Bar appointment. Your iPhone XR is under warranty so if the problem is serious, you might be able to get a replacement.

How to Downgrade the iPhone XR

Sometimes you’ll have the option to downgrade your iPhone XR to another version of iOS. Downgrading can have a positive impact on your device’s performance.

Our guide to the iOS downgrade will walk you through everything you need to know about the process.

What’s Next

If your phone is struggling on iOS 17.3.1, or another version of iOS, help is on the way.

Apple’s confirmed a new iOS 17.4 update and the software’s currently in beta testing. As of right now, we expect the software to arrive in March.

If you can’t/don’t want to wait for the official release date, you might try downloading the iOS 17.4 beta on your iPhone XR and see if performance improves.

For more about the iOS 17.4 beta, check out our guide.

4 Reasons Not to Install iOS 17.4.1 & 12 Reasons You Should

Install iOS 17.4.1 for Better Security

Install iOS 17.4.1 for Better Security

If security is important to you, think about installing Apple's iOS 17.4.1 update right away.

The iOS 17.4.1 update includes two security patches. These patches will help keep your device and its data protected from harm. And that makes iOS 17.4.1 an important upgrade.

If you missed iOS 17.4 and older software, you'll get the security patches from updates you missed when you upgrade to iOS 17.4.1.

iOS 17.4 had four security patches on board. 

The update also delivered quantum security protection for iMessage. The company says the upgrade gives iMessage "the strongest security properties of any at-scale messaging protocol in the world." 

The iOS 17.3 update brought 15 new security patches to iPhone. The software also added Stolen Device Protection to iPhone.

It increases the security of your iPhone and Apple ID by requiring Face ID or Touch ID to gain access to passwords, make purchases in Safari, and more. This is useful if someone gets access to your iPhone and its passcode. 

iOS 17.2 delivered 10 new security patches to iPhone. If you wish to find out more, you can head on over to Apple's security site for the details.

iOS 17.2 also included iMessage Contact Key Verification which improves the security of iMessage. The company also fixed an exploit that let the Flipper Zero multi-tool lock up iPhones.

iOS 17.1.2 had two security patches on board. Both were related to WebKit. If you want to learn more, you can do so right here.

iOS 17.1 brought 18 security fixes to iPhone. It addressed issues within Weather, Status Bar, WebKit, and more. 

iOS 17.0.3 brought two patches for two security issues Apple identified within the software. If you want to read about the patches, head here.

iOS 17.0.1 delivered three important patches to iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's security website.

As for iOS 17 itself, it brought 40+ new security patches with it. A staggering number to say the least. If you want to learn more about them, head over to Apple

In addition to those patches, iOS 17 brings some additional enhancements to privacy and security including improvements to Communication Safety beyond Messages.

It now includes content sent by AirDrop, Contact Posters in the Phone app, FaceTime, and the systemwide photo picker. You now have an option to blur out sensitive photos and videos before you choose to view them.

There's also an expanded Lockdown Mode which will help protect you against cyber attacks.

Apple's also improved sharing permissions and you now have more control over what you share with the apps on your device. 

The company also notes that starting in iOS 17, Voice Memos encrypts the titles of recordings stored in iCloud, in addition to the recordings themselves.

If you skipped older versions of iOS, you'll get the security patches from those updates with your iOS 17.4.1 update as well.

2 Comments

2 Comments

  1. dedobbeleer

    04/09/2019 at 3:03 am

    I have got 2 XR and have same trouble with interrupted calls during communication, and also impossible to redial a number for ” a while ” in the meantime it is possible to dial with the iphone 6 on the same network.
    so What ?
    I use again my old iphone 6 no problems at all.

    So what is the problem with the XR ? Design , component, software version ?

  2. Lisa Kane

    09/11/2019 at 11:11 am

    XR is the worst phone ever. I am on my second new one to replace the old, new one I bought. I use it for work and it is impeding my ability to commnicate. Note: this is a class action law suit starting refering to this serie. I am taking one more trip back to the apple store and then I will move into legal. DOn’t buy this phone

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