HP Slate 500 is Delayed, Cause Unknown

My friend over at the Genghis Kent blog has informed me that he had ordered the HP Slate 500, a full Windows 7 tablet with an 8.9-inch display and an active digitizer pen. The blog notes that despite the order being placed on the first day that the Slate has been available for sale, HP is informing customers that there will be a delay in shipment:

“Due to high demand on the portable system you have selected we will not be able to fulfill the order from on hand stock, therefore we have routed your order to manufacturing for your product to be built. The average lead time to get these portables ready to ship may vary from 10 to 15 business days.”

Since Khent had ordered the device on the first day that it went on sale on HP’s website, the delay may affect a majority of HP’s customers awaiting the Slate 500.

Given the full desktop OS, the pen input as well as capacitive touchscreen, and HP’s gorgeous design behind the Slate 500, the device has received a lot of attention even though the company is only marketing the Slate to enterprise customers. The problem is that HP may not have forecasted appropriate demand for its slate.

Per the email that HP sent to customers, it seems that the delay may run around 2 to 3 weeks, but the cause of the email is unknown. What’s really odd is that the original order shows a ship date of November 12 for Khent, but the updated order tracking page–which we figured will account for the delay notice–shows a date of November 14th with a delivery date of November 15th, which is just a few days extra, not the two to three weeks that HP is forecasting.


Perhaps due to unanticipated demand since the availability of the HP Slate 500, HP has proactively sent out delay notices to all who had ordered, though the delay may only affect newer or more recent orders.

Unlike the iPad and the slew of upcoming Android slates, the HP Slate 500 runs a full Windows 7 operating system rather than a mobile OS, utilizes netbook cores with an HDD and Atom CPU rather than an ARM-based processor, and eschews an integrated mobile broadband connection. The device does have a USB port so you can either use WiFi or a USB modem if you prefer to go wireless. Moreover, it does have an active digitizer to support accurate inking on the go as well as a capacitive multitouch screen.