Gotta Be Mobile » Mobile » Verizon Suffering Another Nationwide 4G LTE Outage? [Update]

Verizon Suffering Another Nationwide 4G LTE Outage? [Update]

Adam Mills —  12/28/2011

We just received a flurry of tips from people with Verizon 4G LTE devices who say that the network is down once again. It would appear that 4G data has gone down and some people are having problems accessing 3G service as well. This would be the third time this month that Verizon’s next-generation network suffered an outage, not such a hot way to start off the new year.

Of course, those last two outages happened earlier this month. The first, took place right before the launch of the Galaxy Nexus on December 7th and Verizon was able to get it under control some hours later.

The second outage took place on December 21st and Verizon was virtually silent on the subject. No tweets, no emails, nothing. It took 16 hours to get the network up and running at full capacity leaving customers angry and frustrated.

It seems today it’s more of the same.

Verizon Outage

I can confirm that 4G LTE is down for me here in Berkeley, CA but Xavier is still seeing service in San Francisco. We’ve  received word that it’s down in other parts of California as well as in Chicago and in Detroit. So, at this point, it’s hard to say if this is widespread or not but from the looks of things, that could very well be a possibility.

We continue to hear reports of outages, including 3G outages for some users with 4G LTE phones. In Ohio Josh is still able to make calls, but data is at a standstill.

Verizon’s 4G LTE network also went down back in April when the carrier launched the Droid Charge and it also went down in September as well.

Anyone out there experiencing issues with their 4G LTE service?

Let us know.

UPDATE: Verizon is reportedly, “looking into reports of some experiencing trouble accessing 4G LTE.”, stay tuned for more on this 4G LTE outage.

Adam Mills

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Adam is an editor based in San Francisco, California who loves his iPhone 5, iPad third-generation and Samsung Galaxy Nexus. He's also becoming intrigued with Windows Phone. You can follow him on Twitter or on Google+. You can reach him by email at adam@notebooks.com.

259 responses to Verizon Suffering Another Nationwide 4G LTE Outage? [Update]

  1. Out now in Boston.

  2. Down in DC/Baltimore area.

  3. Its out in Lansing Mi

  4. Down in South Carolina

  5. Down in Houston on my Droid Charge. Most reliable network in America Verizon? What a joke!

  6. Down in Orlando

  7. I can confirm it’s down in DC area.

  8. out in houston

  9. Out in Lansing Michigan

  10. Down in Tampa

  11. Gary Mikolai 12/28/2011 at 10:37 am

    Down in Tampa Bay area

  12. Out in Charleston, SC

  13. Out now in Hawaii. on 1X at best

  14. David Harper 12/28/2011 at 10:37 am

    down in columbus ohio. really getting fed up. any word on compensating customers?

  15. HOUSTON WE HAVE A PROBLEM !

  16. Down in Long Beach, CA

  17. Down in Denevr

  18. down in denver

  19. Brandon Shelton 12/28/2011 at 10:38 am

    Out in Asheville, NC. I’m not getting 3g either.  Using Galaxy Nexus

  20. 4G and 3G sporadic in the north bay

  21. Yes 4G and 3G down in Columbus, OH.

  22. Out in Mesa AZ

  23. George Dumas 12/28/2011 at 10:39 am

    Out in San Diego

  24. cincinnati, oh – i got nothing!

  25. Down in New Jersey

  26. Out in Omaha NE

  27. Out In Gainesville FL

  28. Yep, down here in Wellesley, MA as well (3G is down right now as well ; 3G was ok just a few minutes ago).

  29. Down in ATL

  30. Out in Sarasota, FL

  31. Out in STL on my nexus

  32. My 4G is down. I’m in Savannah,Ga

  33. Speaksster27 12/28/2011 at 10:41 am

    Out in Hampton Roads/ Portsmouth Virginia. Cant even connect to 3g

  34. out in Las Vegas

  35. Down in Charlotte, NC.

  36. Down in Northeast Ohio.

  37. Out in Beaumont, TX

  38. Out in Atlanta

  39. out in brookings, sd

  40. Out in Troy, Michigan

  41. Both 3G and 4G down in Stockton Ca

  42. Out in Nashville tn

  43. down in san clemente

  44. Out in Portland, Oregon.

  45. 4G LTE is definitely down in Columbus, OH.  However, my 3G only Droid 2 is working fine.

  46. Out in chicago

  47. Complete outage (3G/4G) here in Detroit Metro area (Michigan).

  48. Out in Fort Worth

  49. Down in Boise, no 3G access, either.

  50. Down in Louisville, KY

  51. out in tampa, fl

  52. Down in the chicagoland burbs

  53. Down in Hayward, CA

  54. Leechezsparkle 12/28/2011 at 10:43 am

    Out on Wall Street, NYC

  55. Out in Denver, CO

  56. 3g and 4g down in Chattanooga TN on my new Galaxy Nexus!

  57. Out in Columbus OH – both 3G and 4G

  58. My Droid Charge lost connection on both 4g and 3g from 12-1:40ish in East Lansing MI.  My wife’s iPhone 4 did not loose connection during this time.  Around 1:40 my 3g came back.  i did find this article on the VZW forums explaining why 4g and 3g could both go out. 

    http://www.androidpolice.com/2011/12/19/this-is-why-your-verizon-galaxy-nexus-or-other-4g-lte-vzw-phone-is-losing-data-signal/

  59. Down in Boston (and Brookline) for me too… have had problems connecting to 3G but finally got on.

  60. Jillybean1577 12/28/2011 at 10:45 am

    out in Greensboro, NC

  61. Charlotte NC… it out.. no connection to 3G.. no internet access period..

  62. Need my mifi! 12/28/2011 at 10:46 am

    Out since Noon cst in Austin

  63. Fluffy Bananachunks 12/28/2011 at 10:46 am

    Both 3G and LTE has been out for almost an hour, Galaxy Nexus, Civic Center/Van Ness, San Francisco

  64. no data connection at all.. brooklyn, ny -galaxy nexus

  65. I thought I was the only one. 4G/3G/1x is out here in Long Island.

  66. Down in Fort Collins…no 3G either…showing the 1X at this time!  Verizon seems to be moving from the most reliable to the most intermittent.

  67. Out in Orange County, CA

  68. Out in mountain view

  69. Both 4G or 3G are down in Portland, OR

  70. Down in St pete, FL.

  71. None in Youngstown Ohio

  72. Out in Orange County, CA

  73. Out in Redmond, WA

  74. Out in SoCal

  75. Out in Pittsburgh. Figures…two outages in two weeks after I get my first smartphone.

  76. out in charleson, South Carolina

  77. Down in St Louis. Recently switched from ATT. Might buy my way out of the 2 year contract and go back.

  78. Out in NYC – showing 1 bar 3G but getting no data – Galaxy Nexus

  79. This is BS Out in Baltimore

  80. Yes my whole familys network is down !!! Can only access internet via the home connection! Yet again!!!!

  81. Down in Fresno, CA

  82. Northern Virginia – 4G, 3G, 1xRTT all out for my LTE phone, 3G working on my 3G only phones.

  83. Out in North NJ (3G & 4G)

  84. 4G and 3G out for me in Tucson,AZ..
    this sucks..c’mon verizon..fix your shit..

  85. Down here in W.L.A. ? I can’t seem to access internet without using wireless mode

  86. Dallas = no joy.

  87. Out in Phoenix

  88. Out here in Phoenix. But the weird thing is only my Nexus is out. My tablet has LTE connection just fine.

  89. Down in San Fernando Valley, CA

  90. Down in Norwalk, CA

  91. 1X, 3G and 4G out in Los Angeles, CA

  92. down in providence 12/28/2011 at 10:53 am

    Down in providence market as well

  93. Guestaccount 12/28/2011 at 10:53 am

    Completely out in Southern VA.

  94. Just got off the phone with Verizon they confirmed that they do in face have an outage that started about 2 hours ago….. Im here in Boston.

  95. No 3G/4G in Atlanta, GA

  96. No 3G/4G in San Diego, CA. 

  97. No 3G or 4G in Champaign, IL on my Droid Razr

  98. Down in ATL (No 3G or 4G – Nothing)

  99. out in san diego now.  no access to 4g and 3g

  100. Down in Dallas, across the board. it flickered for a moment on a 4g connection then went down again

  101. Aamon MIller 12/28/2011 at 10:56 am

    3G & 4G Down in Charlottesville, VA

  102. Down in GA.

  103. Out in Dallas, Tx. Only on 1x at the moment

  104. Yes, 4G down in Houston, TX. Was completely down, but just got 3G after restarting phone.

  105. Out in Tallahassee, Florida.  It has been in and out for a week.  VERY FRUSTRATING!!!

  106. In Mesa AZ it is down. On my Razor, I cannot get 3g or 4g

  107. Cincinnati still down

  108. Michael J Gagliardi 12/28/2011 at 10:59 am

    Out in Philly. 4G blows and no 3g either

  109. Cbabaseball131 12/28/2011 at 11:00 am

    Out in Maryland

  110. Out in Providence RI

  111. Speaksster27 12/28/2011 at 11:01 am

    its bad enough that “verizon’s galaxy nexus” already has signal issues. and now we’ve already experience 3 data outages this month. verizon needs to get their ‘ish together; selling bogus *arsh phones and advertising as having “the most reliable service.” PLEASE….. I know one thing; as soon as my contract expires, im out.

    Besides the above, their customer & tech support is absolutely horrible. with all the money they make from us each year, you would think they would invest a little more to hire people who actually know what the hell they’re talking about, instead of reading check lists of a damn computer screen. i bet half of us that have been using android phones know alot more that VZW’s tech team lmfao…

    • Chuck Harris 12/28/2011 at 11:04 am

      You can get out now. Verizon had a holiday promotion, all phones purchased from 11/15 (Nexus release date) – 12/28 are eligible for a 30 day return period. Return your phone and cancel.

      Oh…btw…out in Philadelphia, PA

  112. 4G and 3G Down like Sandusky in Penn State PA.

  113. Out in Chicago…. just got 3G a couple of minutes ago

  114. Mrjaspertan143 12/28/2011 at 11:03 am

    Out in Phoenix, Arizona
    Droid Bionic

  115. +1 down in South Carolina…again. No 4g or 3g. This is so frustrating!!

  116. Los angeles down
    4g galaxy tab 10.1 ltt/4g down
    Galaxy nexus 3g/lte down… With constant 4g 3g issues from beginning

    Droid 2 3g up

  117. down in Naples Florida for work… no service here… my Rezound keeps resetting itself…. NOT HAPPY VZW!!!

  118. Clinton Keller 12/28/2011 at 11:03 am

    No 3/4g in Fort Wayne, Indiana

  119. Aamon MIller 12/28/2011 at 11:04 am

    MY 3G IS BACK in Charlottesville, VA!!!

  120. All data is out in Bedford, NH — total data failure for my Thunderbolt.

  121. Out in Santa Fe, NM. 3G and 4G. And it’s been a little spotty ever since the outage of the 21st.

  122. No 3G/4G Raleigh, NC Galaxy Nexus

  123. Out in Everett WA

  124. down in chicago burbs NO 4g or 3g

  125. down in Northern NJ / NYC area

  126. 3G and 4G out in Fort Myers, FL

  127. Down in Grand Rapids, MI……this is getting old.

  128. no 3g/4g san mateo, ca on gn

  129. Tony4loans Tx 12/28/2011 at 11:09 am

    It’s down in Fort Worth, Texas too. (12/28/11 at 1pm Central)

  130. Jason Butcher 12/28/2011 at 11:09 am

    Claremont, CA no 4g or 3g coverage on Galaxy Nexus.  Interestingly, my wife says she has 3g on iphone 4.  Both are verizon phones.  More interesting is that my Moto Xoom is picking up 4g just fine but the Galaxy Nexus next to it picks up nothing.  This is somehow hardware related.

  131. Out in Champaign, IL

  132. Fine in Downey, ca

  133. HOUSTON WE HAVE A PROBLEM !

  134. No 3G or 4G in Atlanta

  135. 3g and 4g down in Knoxville TN for 2 hours

  136. Joseph Dougherty 12/28/2011 at 11:14 am

    Down. Philadelphia

  137. Down in Downey, ca

  138. Down in Chicagoland. No 4G or 3G.

  139. No Data at all, but I do have voice in St. Petersburg, FL – 33701

  140. down in hawaii AGAIN

  141. 3g and 4g out for SOME people in Richmond, VA. I have a Razer and my coworker has a Droid 2, I’m out both and he’s on 3g still.

  142. Add and drop 1X in hawaii… sort of becoming the norm (4G phone using 1X).

  143. down in Oklahoma

  144. Out in St. Louis also…bumming…no 3G either makes the phone about useless (except as a paperweight)…

  145. No 4G, 3G or 1X in SF bay area, only “searching for service”.

  146. No Data at all in Sunnyvale CA …. Got voice connection though .. bad month for verizon data services !!!

  147. Down in Las Vegas as well…was in a vstore and they sent out an internal notice…no info though.

  148. Out in Chicago. It’s a shame… normally VZW is extraordinarily reliable

  149. down in houston

  150. Out in Kansas City. 

  151. We should get a credit on our bill for their OUTAGES.

  152. Been out for better part of an hour in Detroit. Really glad i switched to verizon a few weeks ago…. Multiple outages since i started.

  153. Completely out in Huntsville, AL!

  154. 4G and 3G were down on my Nexus here in Seattle but I seem to be getting 3G now at least.

  155. Down Columbus, OH

  156. Out in Columbus, OH

  157. Out in Atl.. wtf i just switched fron t-mobile .. new phone new service .. new issues.. new bills.. unbelievable

  158. 3G AND 4G OUT IN DAYTON OHIO AREA (TROY)

  159. Nothing in Southern NH region, no 3G no 4G

  160. Jacksonville, FL.. out from 12-2:30.  3G now, still no 4G – ThunderBolt.

  161. Out completely in Nashville. Can’t connect to network at all. Thank God for my wi-fi.

  162. 3G and 4G out in Huntsville, Alabama also

  163. out in escanaba michigan

  164. Out in Des Moines, IA

  165. Jake Petrosky 12/28/2011 at 11:48 am

    Out in Kansas City KS too.

  166. Out completely in Houston/The Woodlands area

  167. No 3 or 4G in cleveland either

  168. 3G was out in Denver until not long ago, 4G still down

  169. out in indianapolis

  170. Out in Missouri. Talked to customer service 2 hours ago and she said they were still trying to identify the problem! Paleeeez!

  171. Its down in the greater Cincinnati area….again. Third time this month. Also have been having momentary drops in data service about 8-10 times a day EVERY day. This 4G LTE network is a mess

  172. Out in San Antonio

  173. Bob Callaway 12/28/2011 at 12:14 pm

    In San Francisco, 4G is not available now. 3G is intermittent.

  174. My 4g service is out in Colorado. 3G is spotty at best. Verizon says its currently working on the issues and have an eta of 10pm mountain time.

  175. 3G and 4G down in Atlanta GA

  176. Verizon’s UNRELIABLE 4gLTE service.  It constantly is up and down.  But prolonged outages like this one (out for 4+ hours in Tallahassee, FL) could be very costly if you rely upon the service.

    Shame Shame Verizon.

  177. Freakin Verizon, I have had the “pleasure” of deploying 4g usb modems and droid X2 over the last month, I got 26 field guys coming to pick up their new phones tomorrow, I am not done because 4g + 3g is down, love moving onto a network that seems a “lil” shaky — Boston suburb Tech Guy!!!!

  178. Stephen Simon 12/28/2011 at 12:31 pm

    still out in los angeles!

  179. Stephen Simon 12/28/2011 at 12:31 pm

    1x just came up as I posted!

  180. OUt in Houston. 3G is intermittent on my Droid Charge. I thought it was something I did, until I called Verizon. They said another hour or two till updates is finished.

  181. Out in Atlanta around Noon.  Still down.

  182. out in Detroit, 3G just came on

  183. Springfield guy 12/28/2011 at 12:51 pm

    4G completely out in Nashville, Tennessee, and 3G is very unreliable.

  184. Reese Kaplan 12/28/2011 at 12:52 pm

    It’s out in El Paso, TX.  3G service is mostly out, with a few flashes on for brief periods of time.  2G service is reporting “dormant” when you connect.

  185. Freeballin1199 12/28/2011 at 12:54 pm

    Out in philadelphia

  186. Still out in San Antonio

  187. Mekanism1200 12/28/2011 at 12:58 pm

    Still out here in san diego, galaxy nexus.

  188. 4g out in fresno ca 3g spotty

  189. Out in metro Detroit area

  190. Out in Green Bay, WI ….having problems with 3g as well….on and off.

  191. Dbaker22186 12/28/2011 at 1:03 pm

    out in anahiem CA too… no 4g, 3 g half the time, 1x sometimes as well, but mostly no signal at all… really pissed off and verizon should compensate for all the BS

  192. Out in Gulf Shores, AL

  193. Florida here. Bionic 4g complety down 3g works some times for a few seconds

  194. Out in Baltimore

  195. Shouldn’t we get some sort of refund for the lost service?

  196. Humansimulation 12/28/2011 at 1:22 pm

    Out in Poplar Bluff, Missouri. Can’t even activate my new bionic. Sim card ID on file can’t be changed to correct number either. 

  197. 4g down in Wichita KS.  3g only.

  198. ShanelovesoneGod 12/28/2011 at 1:49 pm

    No 4g Modesto, CA.

  199. Back up in Albuquerque NM

  200. Carol Garner 12/28/2011 at 1:57 pm

    Down in Albuquerque, NM

  201. I’m currently at the office in Manhattan’s Financial District.  4G service has been largely unavailable for at least 3 hours (intermittent connectivity to the network, but immediate disconnects).  Contrary to Verizon’s statement, 3G service is also spotty at the moment.  5:00 PM Eastern Time, New York, NY

  202. Been down all day in Sacramento. 3g is spotty. On and off so no data most of the time. Come on Verizon. Where’s the most dependable network now???????

  203. Down in Charlotte, NC as well.

  204. Out in Minneapolis

  205. 4G is back in columbus ohio

  206. Out in Tampa most of the afternoon and still out now!

  207. 4G out in Nashville, 3G intermittent

  208. 4g Down in Clarksville, TN and 3g limping

  209. Out near St. Louis, just now got 3g

  210. Came back for 5 minutes, now out. San Antonio.

  211. On 3G right now.  However, 3G is going out as well.  We are in Southern Illinois 90 miles southeast of St. Louis.

  212. Out in orlando…1x only data

  213. Mustangmartinez9 12/28/2011 at 4:13 pm

    Out in El Paso TX. on droid razr! Blows!!!!

  214. north idaho

  215. Mine is out in greenville sc

  216. Out in sacramento, just got my droid bionic today

    • send it back while you have the chance… I just got a droid razr to replace the bionic that won’t keep a 4g connection and won’t switch to 3g…I’ve had the problem for months, and Verizon finally acknowledged it and sent the razr as a replacement.  Now I can’t activate the razr because of the 4g outage…

  217. In and out 4-5 hours grand rapids Michigan

  218. Geee!  5 times in a year?….Luky Verizon..if it was RIM the entire techie community would have ganged on its back until their stocks collapsed to nothing…

  219. Out in the Minneapolis area as well, again.

  220. Mindchatter13 12/28/2011 at 5:45 pm

    No 3g or 4g in phoenix all day

  221. In louisville, ky ,also. No 4g coverage december 28th 2011,

  222. Still out at 6pm in San Diego.

  223. 4G is down in Minneapolis, MN….had a brief 3G outage but 3G is working again….for now.

  224. down in The O.C, California

  225. Chisportsfan 12/28/2011 at 7:21 pm

    been out in green bay for 8 hours. 3g at best.

  226. Jimclingman 12/28/2011 at 7:25 pm

    purchased a new phone today in Columbus area. haven’t been able to activate still. been trying since 2 pm today. ( its 10:30 pm now ) any word of then it will be back up?

  227. Out in socal frequently

  228. Out in the nation’s capitol (D.C.)

  229. Themillettclan 12/28/2011 at 8:10 pm

    Still out in Seattle….

  230. Adouglas8403 12/28/2011 at 8:28 pm

    Been down in Indianapolis, IN since 2pm Dec 28th. HTC Thunderbolt Spotty 3G when left in LTE mode. As of right now, 3G is working both in LTE mode and CDMA.

  231. Out in stockton, ca. I actually called the replacement hotline today (cause my thundervolt is a pos) and an automated message said hang up if this is about the 4g being down, cause we know (paraphrased). Also the tech who i talked to about my phone said they were on it, trying to bring it back up. My 4g has been out for over 24hrs now.

  232. Finally have data back, but it’s so slow. Noticed the outage around 11am here in West Los Angeles. I’m getting about 1mbps down on 4g and 90-100kbps on 3g on Speedtest. Uploads aren’t even loading.

  233. 4g just went back up nearly 5 seconds ago her in Detroit. Lets hope it stays up

  234. Off/On here in Richmond VA… so frustrating