What to Do When the iPhone Won’t Turn On
You’ve just pulled the iPhone out of your pocket and it won’t turn on.
A dead iPhone is a scary thought, but don’t freak out yet.
If the iPhone won’t turn on or respond, it might not be broken.
Here’s what to do if your iPhone doesn’t turn on.
Take a Closer Look
First give the iPhone a physical examination. Look it over and see if there is any physical damage that has been done to the device. After looking it over determine whether or not you have caused the malfunction. If there is no physical damage done to the device here are a few steps to try and resolve the issue.
Check the Temperature
Feel the device and determine whether the device is unusually warm or cold. If the device feels hot on the back where the battery is located or colder than usual let the temperature return to normal. There is usually a message that will appear if the iPhone is too hot to turn on but not if it is too cold.
This is a common cause of iPhones that won’t turn on after the owner has been outside in extreme weather or if the phone was left in the car in the heat or cold.
Charge the iPhone
Once the phone has returned to normal temperature try booting it up. If the phone still does not turn on plug it into the wall charger with the official Apple charger and cable for 45 minutes to one hour.
This will give the battery a chance to get a charge if it was overheated or if it had been exhausted.
Go to Apple for Help
If all else fails take the phone back to Apple. If there is no physical damage you can sometimes get a replacement for $150. If you have a warranty through Square Trade, Apple Care+ or with your wireless carrier, start there.