iOS 6.1.3 Issues Plaguing iPhone, iPad Users
Earlier this month, Apple rolled out its iOS 6.1.3 update for the iPhone, iPad and iPod touch in order to fix a security issue that was lingering from iOS 6.1. And while our experience with iOS 6.1.3 has been good on the iPhone 5, iPad and iPad mini, iPhone and iPad owners have been voicing their complaints about iOS 6.1.3 issues and it also appears that a small number of owners are still experiencing issues with Exchange.
Read: OS 6.1.3 on iPad Mini Review.
In late January, Apple rolled out iOS 6.1, an update that was its biggest since rolling out iOS 6 back in September alongside the iPhone 5. The update brought a number of new features including the new lock screen controls, however, it also brought a number of issues along with that forced Apple to roll out several incremental updates.
iOS 6.1.1 was rolled out to tackle cellular issues with the iPhone 4S. iOS 6.1.2 emerged to take care of an Exchange bug that caused abnormal activity and thus, caused battery drain. And more recently, Apple rolled out its iOS 6.1.3 update for the iPhone, iPad and iPod touch in an effort to fix the remaining security issues that iOS 6.1 brought with it.
Read: iOS 6.1.3 on iPhone 5 Review.
At first, the feedback about iOS 6.1.3 was positive. Our reviews of the new software on the iPhone 5, iPad 3 and the iPad mini elicited no major issues. However, it seems some iPhone and iPad owners are still experiencing issues with iOS 6.1.3, including a new lockscreen bypass that seems limited to the iPhone 4.
Exchange Issues Improve, But Aren’t Gone
With iOS 6.1.2, Apple aimed to fix the Exchange issues wherein the calendar would cause increased network activity and thus, cause severe battery drain to owners. We heard from a number of different people who updated to iOS 6.1.2 but saw the problem persist including one owner who said that an iPhone 5 running iOS 6.1.2 had contacted his company’s Microsoft Exchange 2003 server in the neighborhood of 50,000 times.
We heard from another iPhone user who claimed that his iPhone 4S was downloading emails to his inbox, deleting them, and then contacting the server to re-download them, resulting in a massive hit to his battery life. He also said that it put him over the data allowance on his monthly contract as it would occur up to 20 times per hour.
We’ve been in contact with him since the release of iOS 6.1.3 and after a few days of using it, he says that while the issue has improved, he’s still experiencing abnormal activity with Exchange.
Apparently, since installing iOS 6.1.3, his device has “only wiped the data twice and re downloaded from the server,” a far cry from the twenty times per hour mark that we heard several weeks ago.
We haven’t heard many iPhone or iPad owners complain about this issue since iOS 6.1.3 but the fact remains that some are still having problems with Exchange.
iOS 6.1.3 Battery Drain
As with any iOS update, iPhone and iPad owners alike have come out of the woodwork complaining about battery drain issues. It happens every single time an iOS update is released so we’re not surprised to hear that owners are experiencing problems with iOS 6.1.3.
Across the board, iPhone and iPad owners are complaining about iOS 6.1.3 battery drain. In fact, our own Kevin Purcell has noticed a considerable drop in battery life on his iPad mini and iPhone. He’s not alone.
There are several different threads on Apple’s support forums that indicate that owners are having problems with their battery life since downloading the new software.
Some are even saying that the tips and tricks that many have suggested do not work. We suggest heading to check out our tips on how to get better battery life. If none of those work, it might be time for a factory reset as that generally takes care of any lingering issues.
Wi-Fi Issues Persist
iPhone and iPad owners are still complaining, as they have been since the release of iOS 6, about Wi-Fi issues with their devices. Owners are saying that their connection was fine after installing iOS 6.1.2 but that after iOS 6.1.3, their connections are either grayed out or non-functional.
Editor Josh Smith also noticed Wi-Fi issue connectivity with his iPad 3 after installing iOS 6.1.2 saying that the device couldn’t pull down any data after supposedly connection. However, he claims that since installing iOS 6.1.3, the issues with his iPad 3 Wi-Fi connection have dissipated.
Apple has an official solution listed for the grayed out Wi-Fi and Bluetooth issues but it appears that it’s not working for many owners.
We’re seeing a number of iPhone owners complaining about loss of sound after installing iOS 6.1.3 as well. Evidently, after installing iOS 6.1.3 owners are not able to hear anything on their iPhone whether it’s games or the ringer.
iPhone 4 Security Issues
One of the major and widespread iOS 6.1.3 issues is a new security bug that was found that applies to iPhone 4 owners only. The bug utilizes the Voice Dial command and it allows nefarious persons to access the iPhone’s contacts and photos without actually having to input a lock screen code. The process is tricky and involves popping out the SIM card but nonetheless, it works.
This is a similar issue to those that were fixed in iOS 6.1.3 so we expect that Apple will likely tackle this issue at some point down the road for owners of the iPhone 4.
After every iOS update there are typically complaints about bugs. Some are extremely isolated while others, like the Exchange bug, are widespread and are cause for a quick bug fix update.
Besides the iPhone 4 security issue, we haven’t seen any bugs that are going to prompt Apple to issue another quick iOS update. Battery life is always a problem for owners after installing a new iOS update, the Wi-Fi issues have persisted for months and it’s unclear if it’s an Apple problem or a user-side issue and the Exchange issues only seem to be affecting a small amount of owners at best. That said, users are going to be on their own to solve many of these issues.
Many issues will likely have fixes within the Apple Support forums. However, those that have access to a nearby Apple Store will want to avoid them and take their device down to a Genius.
Recently, my girlfriend took her iPhone 4S down to a local Apple store and it was discovered that her poor battery life was due to a battery that had become defective and not due to any iOS update.
If all else fails, the fail safe that tends to work for most people is a full factory reset. It will wipe out the data on the phone but for those that are experiencing major issues with iOS 6.1.3 and below, a factory reset may be the only and maybe the best way to deal with the issues.