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Apple’s iMessage and FaceTime Services Down for Some

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Apple’s popular iMessage and Facetime services have been down since approximately 12:15 PDT for some iPhone and Mac users. Apple’s acknowledged the outage on its Apple Services, Stores, and iCloud Systems Status page, but is not giving guidance on when the services will be restored.

Users that are having trouble sending iMessages from their iPhones should send messages as texts or MMS instead. Read our guide on how to force sending iMessages as text messages here.

 

iMessage and Facetime Suffer Outage

iMessage and Facetime Suffer Outage

As of the publishing time of this article, the services have been down for three hours. While some Apple customers are complaining loudly about the FaceTime and iMessage outages on Twitter, Facebook and other social media services, we have been unable to replicate the problems on our own devices.

Screen Shot 2013-04-09 at 2.56.24 PM

Apple’s iPhone sends messages as iMessages by default rather than SMS so long as all recipients are on iOS devices. iMessages can be delivered to iPhones, iPads, iPod touches and Mac computers. The system is generally reliable day-to-day, but the system has had several outages since it launched.

FaceTime is also still down for some users according to Apple. The video calling service is another Apple service that connects iOS and OS X users. Many prefer it to competing platforms like Skype because voice calls can easily be transitioned to video calls.

Apple’s System Status page doesn’t give any indication of how many users are experiencing problems with iMessage and Facetime at the moment. While Apple’s site does advise customers having issues with its services to contact Apple customer support, representatives likely won’t be able to assist users on an individual basis.

While Apple has a strong reputation for building quality hardware and software, its iCloud and messaging services have not lived up to some longtime Apple fans’ expectations, leaving some to turn to alternatives.

Read our guide on how Apple customers can check the status of iMessage, Facetime and other online services. 

Xavier Lanier is the publisher of Gotta Be Mobile and a photographer. He uses too many devices to count, but his current favorites are the iPhone 5s, HTC One, Nikon D800 and Sony RX 100M II. You can follow him on Twitter and Google+.

2 Comments

  1. Laurence

    04/09/2013 at 5:22 pm

    If you think Samuel`s story is terrific,, 1 week ago my uncles step-son also got paid $4213 working fourty hours a month from their apartment and there friend’s sister-in-law`s neighbour done this for 5 months and earned over $4213 parttime at their computer. apply the tips at this address… fab22.comCHECK IT OUT

  2. Wood iPhone Case

    04/09/2013 at 6:32 pm

    hopefully apple does something to improve its icloud and iMessage. Its because of imessage that caused bbm to lose market share.

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