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iOS 7 Software Update Failed Errors Frustrate Users

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Those trying to upgrade to the new iOS 7 update have encountered an issue during the installation process with iPhone and iPad owners reporting a “Software Update Failed” error while downloading the software from Apple’s servers shortly after the iOS 7 release.

Just a short time ago, Apple released iOS 7 for iPhone, iPad and iPod touch, pushing its largest update in years out to owners of its mobile devices. Problem is, many of those trying to update to the new software are encountering a nasty little error that prevents iOS 7 from installing onto the iPhone or iPad.

While downloading iOS 7, we ran into a “Software Update Failed” error that prevented us from continuing the iOS 7 download. The error looks like the error in the screen grab below.

Read: Errors Start Ahead of iOS 7 Release.

Users trying to install iOS 7 have encountered an error.

Users trying to install iOS 7 have encountered an error.

Unfortunately, the error stops the iOS 7 download process and forces users to try to download again. The error occurred on both an iPhone 5 and an iPad 3 and we have seen it occur on an iPad mini as well. Other users are reporting this error as well, meaning this is likely a widespread issue that is affecting those who are trying to download the software immediately after its release.

The same iOS "Software Update Failed" error on the iPad.

The same iOS “Software Update Failed” error on the iPad.

Earlier in the day, Apple’s servers showed some potential warning signs when users encountered a “Can’t Connect to iTunes” error. Users were also unable to install iTunes 11.1 manually, likely due to Apple’s servers being hammered by requests.

For the moment, iPhone and iPad owners who encounter the “Software Update Failed” error are left with one solution and that is to try again and see if the download and installation process is able to complete. We were taken right back to the “Software Update Failed” screen when trying again though others appear to have had some luck getting the installation process to start up again.

iOS 7 is finally here though some users are unable to download it.

iOS 7 is finally here though some users are unable to download it.

Users with 16GB iPhone and iPad models are also encountering storage space issues when updating Over-the-Air as the iOS 7 update requires more than 3GB of open space in order to install. The problem can be remedied simply by installing through iTunes.

Last year’s iOS 6 update did not come with similar issues though the iOS 5 update was plagued with server issues that ultimately forced some iPhone and iPad owners to wait until much later in the day to install the software.

578 Comments

  1. Amar Joshi

    09/18/2013 at 10:17 am

    Its working on iphone just error on ipad 2

    • timmy

      09/18/2013 at 10:26 am

      Nope, I’m on my 8th attempt to update, I keep getting this error. Iphone 5.

      • Anna

        09/18/2013 at 10:36 am

        Bah me too! I’ve tried it like 20 times!!!

        • SeepMan

          09/18/2013 at 10:48 am

          Same! I can’t get it to update on my iPad mini, Not even through iTunes! iTunes says I’m up to date (Yes, I have iTunes 11.1)

          • jake dude

            09/30/2013 at 7:38 am

            i finally got it to work on my ipad mini so maybe it should work on yours by now if not contact apple and see if there is something wrong

        • Sam

          09/18/2013 at 10:53 am

          Same issue here

          • Yannis

            09/18/2013 at 11:12 am

            Guys just have faith its my 55th time and finally downloading on the ipad, my iphone4s one is almost done :)

      • Mark

        09/18/2013 at 10:36 am

        The servers are maxed out by about 8 million attempts, I’ll wait until tonight and try again

        • Ben Gunter (@bgunter98)

          09/18/2013 at 10:39 am

          Try it now i just installed it on my iPad 2…

        • Ricardo

          09/18/2013 at 10:42 am

          on my iphone it’s about 4 minutes remaining to finish…

        • Derek

          09/18/2013 at 11:49 am

          Should anyon realy be surprised. This launch is like some biblical tablets being presented to the faithful masses. You have waited weeks. Leave it till tomorrow.

      • cory

        09/18/2013 at 11:02 am

        i am having same prob with my iphone 5

      • Omar

        09/18/2013 at 1:15 pm

        I downloaded the IOS 7 BUT IS NOT LETTING ME INSTALL IT

        • fleming

          09/18/2013 at 1:30 pm

          Hard boot the iPhone.. press home and power keys together for 10 sec or so.. then try to install..

        • Sam

          09/18/2013 at 3:02 pm

          samw

      • Tyler

        09/18/2013 at 1:27 pm

        Worked for mine. First try. IPhone 5.

    • John

      09/18/2013 at 10:28 am

      Same with my iPad 2 :(

    • Kaylee

      09/18/2013 at 10:29 am

      iphone 4s is having error. trying again. iTunes is sayin 6.1.3 is the most current version. urgh.

      • Ashley

        09/18/2013 at 10:32 am

        me too on my ipod 5th gen

      • Sudhi

        09/18/2013 at 10:37 am

        Yes I get the same error in ITunes, even OTA gives software update failed

      • BobD

        09/18/2013 at 10:48 am

        Me too, with, I can see why Crapple are losing their customers!

        • Ronald Hunter

          09/19/2013 at 5:16 am

          Well, you Windows and Android guys won’t ever see this problem as updates are rare, and no one does them anyway. But is that really a good solution either?
          I updated my iPhone 5 yesterday, although the download and verify were slow, it worked first try, and I did my wife’s phone this morning on iTunes with no trouble, start to finish was about 40 minutes. You just have to know when to do it.

      • Rachel

        09/18/2013 at 10:51 am

        same here.. :(

        • maddy

          09/18/2013 at 4:54 pm

          after trying multiple times my phone wont turn on and is telling me to go on itunes to retore my phone. when it gets semi done restoring it says the same thing. help me!?

          • Steve

            09/18/2013 at 5:03 pm

            Put it in DFU mode and restore it. Youtube DFU mode for instructions how if you dont know

      • Amado Balbuena

        09/18/2013 at 10:52 am

        agree with my iPod Touch 5th Gen

      • Christin Surreal Martell

        09/18/2013 at 11:06 am

        Same here… I actually yelled at iTunes… “LIAR! No it’s not! AHHH!” LOL! I’m so annoyed.

      • Michael Block (@mblock)

        09/18/2013 at 11:21 am

        I was having the same issue. Then, when I was able to update, I got this error: The operation couldn’t be completed. (NSURLErrorDomain error -1102.)(102)

        If anyone knows how to address this, I’m all ears.

      • gui

        09/18/2013 at 11:35 am

        Yep that sucks

      • Pete

        09/18/2013 at 5:14 pm

        Connected my 4s to charge and iTunes poped up as always. It had a “update available” message. I did not read it assuming it was for iTunes. iOS 7 installed and turned my phone into a paperweight. Took me a couple hours to get it working again. Verizon activation must have been jammed with people with the same problem.

    • Garen Loshkajian

      09/18/2013 at 10:30 am

      I am getting an error on my ipod touch and my mothers ipad.

    • Adam

      09/18/2013 at 10:35 am

      Keep getting this error on 5th gen iPod Touch

    • Israel

      09/18/2013 at 10:36 am

      I tried about 100 times, I get same message all the time.

    • Ben Gunter (@bgunter98)

      09/18/2013 at 10:38 am

      It isn’t a bug with Apple’s servers its your internet you weird people…

      • The Motive

        09/18/2013 at 10:49 am

        youre stupid its not the damn internet, if anyone is weird its you smh

      • Steve Myers

        09/18/2013 at 10:53 am

        ok so I have a 100 mb fiber optic connection with a cisco 2951 gen 2 router backing it up using only 5% cpu on the router and only 3% bandwidth consumption, so it MUST be MY internet right? FYI I am getting the same issue.

        • Steve Myers

          09/18/2013 at 10:55 am

          Just started downloading, definitely its just server overload at apple. to be expected.

      • Christin Surreal Martell

        09/18/2013 at 11:10 am

        HA! There is NO WAY it’s my set up or ISP. I have blazing speed and a kicking gateway. LOL! You’re just one of the lucky ones who happened to jump in at the right time. *facepalm*

      • BobD

        09/18/2013 at 11:18 am

        Yeah, you most certainly are stupid, twat

        • Derek

          09/18/2013 at 11:44 am

          Bob D: twats swear becuse they cannot express themselves properly. Use English please

    • Beth230

      09/18/2013 at 10:52 am

      Me too a whole bunch of times. Boooo

    • rony zeran z

      09/18/2013 at 10:53 am

      guys it works!! turn wifi off and turn it on !! and try it
      it works !!

      • rony zeran z

        09/18/2013 at 10:57 am

        ty

      • Sham

        09/18/2013 at 11:15 am

        works with this comment!

      • ruben

        09/18/2013 at 1:08 pm

        ty that worked

      • Annoyd

        09/28/2013 at 7:07 am

        Nope, doesn’t work.

    • Sam

      09/18/2013 at 10:54 am

      Attempting the 3rd time now. Let’s c.

    • Danny

      09/18/2013 at 10:56 am

      same here I have over 4 gb of space available too……

    • will sway

      09/18/2013 at 10:56 am

      iphone 4s 5 times no completion yet

  2. Anthony

    09/18/2013 at 10:18 am

    …and on iPhone 4.

    • Amar Joshi

      09/18/2013 at 10:18 am

      My iphone 4 is nearly half way through installing its just my ipad :(

    • amy

      09/18/2013 at 10:36 am

      Took me literally at least 20 repeated attempts but it’s working.. iPhone 4

  3. Bryan

    09/18/2013 at 10:21 am

    ipad mini!

  4. Erica

    09/18/2013 at 10:21 am

    And on iPhone 4S

  5. Kevin

    09/18/2013 at 10:22 am

    I keep getting this error message on my iPad Mini…..I’ve tried restarting it, clearing more room, still getting the same error message….going to try again later today.

  6. Rock

    09/18/2013 at 10:22 am

    Error on my my ipad mini…

  7. Keith Bosthen

    09/18/2013 at 10:22 am

    WHY, NOOOOOOOOOOO

  8. Mark

    09/18/2013 at 10:22 am

    same problem on my 5 and ipad 2, download starts and gets to 8 min left and then aborts with the error message. several attempts no luck.

  9. Kath

    09/18/2013 at 10:22 am

    iPhone 4 too – was progressing well then failed. Busy server problem?

  10. Malcolm C

    09/18/2013 at 10:23 am

    Not working on iphone 4 was downloading got to like 13 minutes remaining then quit on me.

  11. Ron

    09/18/2013 at 10:23 am

    Error as described on my ipad3

  12. Tim

    09/18/2013 at 10:23 am

    Multiple fails on ipad2 and 4S. WTF.

  13. Benjamin Mark

    09/18/2013 at 10:23 am

    My iPad 2 is getting updated through wifi. My iPad mini is giving error. I tried connecting to iTunes, and it shows iOs 6.1.3 is the latest. LOL. Any fix for iPad mini?

    • Faizaan

      09/18/2013 at 10:57 am

      update your itunes to 11.1

  14. Andrea

    09/18/2013 at 10:23 am

    iPhone 5 too… :(

  15. Brian

    09/18/2013 at 10:23 am

    happening right now on my ipad 3 restarting it to see if that works cant even download the file instantly says download failed.

  16. Irina

    09/18/2013 at 10:23 am

    iPhone 4s is not downloading it either :/

  17. nik

    09/18/2013 at 10:23 am

    iphone 4s – failing.
    also – the phone sees the software update; my itunes doesn’t!

    • Kaylee

      09/18/2013 at 10:31 am

      Im having that problem too, I think (and this is just a guess) that iTunes needs to be updated. But try your phone again. It’s working for my 4s now.

    • Zack

      09/18/2013 at 10:32 am

      Yeah Same!

    • Cake

      09/18/2013 at 10:56 am

      You need to update itunes

  18. eric

    09/18/2013 at 10:23 am

    4s too

  19. ttrece

    09/18/2013 at 10:23 am

    in iphone 5 i have the error and not being able to proceed. I even checked Itunes and does not show i have an update available.

    • ttrece

      09/18/2013 at 10:25 am

      its back working after several clicks… to the messages.

    • nathanaaa

      09/18/2013 at 10:29 am

      Same problem here!

  20. fishinggiant

    09/18/2013 at 10:23 am

    iphone 5 same prob

  21. John

    09/18/2013 at 10:24 am

    iOS 7 not working on anything here in my house

  22. Tyler

    09/18/2013 at 10:24 am

    estimated times keeps changing then fails. this is the 6th time now on iPhone 4S

  23. Allen Frisch

    09/18/2013 at 10:24 am

    My iPhone 4S gets the same error.

  24. Judy

    09/18/2013 at 10:24 am

    iPad 3 Same here.Should I start crying yet?:(

  25. Julie

    09/18/2013 at 10:24 am

    Not working on either my iPhone 5 or my iPad 3

  26. Rob

    09/18/2013 at 10:24 am

    What a pain after all this waiting!

  27. Steve Cliffe (@cliffey66)

    09/18/2013 at 10:24 am

    not working on my iphone 4, so frustrating

  28. nik

    09/18/2013 at 10:24 am

    oh hang on. it seems to be working now… fingers crossed.

  29. Priyanka

    09/18/2013 at 10:24 am

    Error on ipad 2

  30. chris

    09/18/2013 at 10:24 am

    ipad 3, so far so good on iphone 5

  31. Brhf

    09/18/2013 at 10:24 am

    Received the error on my iPhone 5 just now.

  32. blarburg

    09/18/2013 at 10:24 am

    The servers are likely overloaded. Just try again in an hour or so.

  33. Kharve

    09/18/2013 at 10:24 am

    iPhone 5

  34. Kristin

    09/18/2013 at 10:24 am

    I got the error message 3-4 times, but kept trying (without leaving any time in between), and now it seems like it’s working. It says “Estimating time remaining…”

    • Paige

      09/18/2013 at 10:43 am

      Mines done that four or five times, it will download for a few minutes and go straight back to the “software update failed” screen

      • Kristin

        09/18/2013 at 11:03 am

        Mine didn’t do that, but once it started downloading, it said it was going to take 5 hours. I paused it, and will do it when I get home tonight.

        • Jack Adams

          09/18/2013 at 11:39 am

          How do you pause it?

          • Jack Adams

            09/18/2013 at 11:42 am

            One minute I have 2hrs remaining, then suddenly 12 mins! I’m keeping my fingers crossed as I have 7 mins remaining as I type this :)

  35. kojak

    09/18/2013 at 10:24 am

    error occurred on ipad min as well! Dag.

  36. andrew

    09/18/2013 at 10:24 am

    no dice on my 4s or ipad 4g

  37. bu

    09/18/2013 at 10:24 am

    Its working on iphone 5 but getting error on ipad 2 (software update failed)

  38. Rajesh

    09/18/2013 at 10:25 am

    Cant download it on my iphone 5 as well as on my mini ipad
    Location – New Delhi India

    • danny fackin daly

      09/18/2013 at 10:29 am

      Wow people have iphone in india?

      are they yeast powered?

      • AjRai

        09/18/2013 at 10:34 am

        Yes they do have iPhone in INDIA :P Ask Apple if you gotta a problem with that !!

      • Cristina

        09/18/2013 at 10:44 am

        Are you seriously that ignorant?

    • T V

      09/18/2013 at 10:30 am

      Turning my phone off then back on got the downloading to start.. will see if it completes

  39. Ed

    09/18/2013 at 10:25 am

    Same failed here on my ipad 2

    • rony zeran z

      09/18/2013 at 10:52 am

      guys !! turn off ur wifi ! and turn it on and it works really

      • Gina

        09/18/2013 at 7:29 pm

        Not for me

  40. eshwar

    09/18/2013 at 10:25 am

    same problem ! sick of waiting these many days for ios7 and now this ,
    its crap!!

  41. test

    09/18/2013 at 10:25 am

    poor us, whatever shall we do – i, for one, have opted to dismantle my phone in its entirety and bacofoil each part before putting into a sandwich bag with some glue and shaking it – i’ll keep you in the loop but so far so good…

  42. Tiffany Racette

    09/18/2013 at 10:25 am

    …..getting the error on my iphone 4

  43. adimike55

    09/18/2013 at 10:25 am

    Originally got the error message on my iPhone4 (yeah, I need to upgrade) but it is working now.

    • adimike55

      09/18/2013 at 10:26 am

      Never mind. It crapped out after 10 seconds

  44. Deb

    09/18/2013 at 10:25 am

    got the same with my 5

  45. Campbell Scott

    09/18/2013 at 10:25 am

    yup my iphone4 wont update

  46. Gens

    09/18/2013 at 10:25 am

    Its 752 MB?? Why?

  47. Lauren

    09/18/2013 at 10:25 am

    I’m on the struggle bus too. This sucks.

  48. Michelle

    09/18/2013 at 10:25 am

    Error in my iphone 5 :( I waited until 1am for this shit

  49. Tommy

    09/18/2013 at 10:25 am

    Failed after 2 minutes of download on my iPhone 5.

  50. Jonnie Rammie

    09/18/2013 at 10:25 am

    My iPhone 5 encountered the same error, although it seems as the issue may be resolved now, it looks to be loading; ill keep this updated.

  51. Ludvig

    09/18/2013 at 10:25 am

    This is so frustrating! And iTunes won’t update!

  52. Patrick

    09/18/2013 at 10:25 am

    My 4s won’t work

  53. Kyle

    09/18/2013 at 10:25 am

    Has anyone tried backing up ios6, then restoring, THEN doing the update? Curious if that would work?

    • Kyle

      09/18/2013 at 10:32 am

      I’ve confirmed that does not help…Tried to update from a clean install.

  54. Chris

    09/18/2013 at 10:25 am

    same here 6pm in uk and keeps erroring on iphone 4

  55. Nigel Go Pens Cammack

    09/18/2013 at 10:25 am

    Mine was downloading and stopped with the same error. It restarted twice but now it immediately says there is an error. This is ridiculous.

  56. Mike

    09/18/2013 at 10:26 am

    NO, not working for me in London on an iphne 5 exactly the issue as described, multiple fails.

  57. teeitup (@ewersfam)

    09/18/2013 at 10:26 am

    Iphone 5 not working

  58. Seth

    09/18/2013 at 10:26 am

    Same here – update failed on iPhone 5. I’m guessing this has to do with how overloaded Apple’s servers are getting…hopefully that’s the problem and the issue will clear up later today or tomorrow.

  59. Billy

    09/18/2013 at 10:26 am

    I had the same issue on my 4S and just kept trying. Works now. Patience! :)

  60. Rachael

    09/18/2013 at 10:26 am

    I had the same error on my 4S, but turning Wifi off and back on got it working again.

  61. Brandon

    09/18/2013 at 10:26 am

    I have error on 4s, iPad 2nd Gen, and iPad Mini

  62. Olly

    09/18/2013 at 10:26 am

    same error for my iphone4…. now I get “unable to check for upgrade”

  63. T V

    09/18/2013 at 10:26 am

    Which iPhone? My 5 has the error… it began downloading and stopped again

  64. Mike

    09/18/2013 at 10:26 am

    Working on iPhone 5 ,error on ipad mini

  65. Eleanor

    09/18/2013 at 10:26 am

    Its on my five!????

  66. John z

    09/18/2013 at 10:26 am

    It’s happening with my iPad 2 as well. come on Apple!

  67. Jur

    09/18/2013 at 10:26 am

    iPhone 4S failes, when I connect it to iTunes on computer it says that “This version of the iPhone software (6.1.3) is the current version.”

  68. Tony Myers

    09/18/2013 at 10:26 am

    Happened to me on my Verizon iPhone 5 and my mini. Still trying to download. May wait until later.

  69. Buhler

    09/18/2013 at 10:26 am

    Ipad mini and Iphone 4 errors.

  70. stuart

    09/18/2013 at 10:26 am

    iPhone 4S and ipad with retina display both update fail

  71. Kenny Bowyer

    09/18/2013 at 10:26 am

    it’s doing it on my 4s and ipad 2 as well

  72. john

    09/18/2013 at 10:26 am

    iphone 5, same problem. after about 8 tries, waited 5 minutes, tried again… update now in progress.

  73. Brittany

    09/18/2013 at 10:27 am

    My iPhone 4S and ipad mini got half way trough, and then got the error :(

  74. Ben

    09/18/2013 at 10:27 am

    Multiple failures on both my iPhone 4 and iPad 2, but both seem to be chugging along right now (fingers crossed).

  75. Tom

    09/18/2013 at 10:27 am

    Apple slowly is becoming no better than Microsoft. Rush to get things out without regard if they work 100% correctly and all the bugs in the process are worked out. Certainly they can estimate the amount of initial users looking to download IOS 7 from the get go and beef up their servers accordingly. Furthermore if it were an issue where the new iTunes update and the IOS 7 update would be too much at once they could have staggered their release a bit better. Apple only has more money than the US Government (at times) so clearly they can afford the infrastructure updates. That being said I know I’m just being impatient with regard to the download.

    • Ben Gunter (@bgunter98)

      09/18/2013 at 10:37 am

      Your a loser lol apple is NOT even close to microsoft…Apple is quality microsoft is junk… BTW THE UPDATE IS NOW WORKING IT JUST FINISHED ON IPAD 2

  76. Jamil

    09/18/2013 at 10:27 am

    Its not working for IPhone 4S

  77. Mitchy

    09/18/2013 at 10:27 am

    Still installing on iPhone 5 said would take 9 mins so far it’s been 40 mins.

    Won’t even start to download on iPad mini says error …. As above

  78. Khaleel

    09/18/2013 at 10:27 am

    Having the same error on my ipad3

  79. diederik

    09/18/2013 at 10:27 am

    just closed wifi and activated again and then it seems to work!

  80. thekuwait

    09/18/2013 at 10:27 am

    my ipad mini give me same error

  81. java

    09/18/2013 at 10:27 am

    not working on iPhone 5… 64gb,,,, plenty of space, fast wifi… :( apple strike again

  82. Arman

    09/18/2013 at 10:27 am

    It happed with me on my iphone 4s so what can i expect now? should i wait … or format my reset my fone and try again ?

    • java

      09/18/2013 at 10:36 am

      I would hold off on a format for now… there is no indication this is a problem with users phones…

  83. Anonymous

    09/18/2013 at 10:27 am

    Getting a problem on my ipod 5, seems to be working now, hopefully won’t cancel again at like 80%

  84. Sajid Gitey

    09/18/2013 at 10:27 am

    try now its downloading

  85. Aaron

    09/18/2013 at 10:27 am

    My iphone 4s keeps failing and my iPad says there is no update

  86. Frank Biernat

    09/18/2013 at 10:27 am

    Received this error half way through the install process when I received this error on my iPhone 5. I use went to all Apple products several years ago for their dependability. I hope this is not a sign of thing to come.

  87. bpowers

    09/18/2013 at 10:27 am

    They wouldn’t have this problem if they hired a Internet test company like Soasta to pre test their system and help them identify server issues ahead of time. When Apple releases something big like this they need to pre test by using appropriate loads otherwise their name becomes mud (at least for a day) as user after user sees the same ugly error message

  88. sean

    09/18/2013 at 10:28 am

    same for me on ipad 2

  89. Steve Cliffe (@cliffey66)

    09/18/2013 at 10:28 am

    servers probably overloaded

  90. Jennifer Ude

    09/18/2013 at 10:28 am

    Error on my 4s

  91. Virginia

    09/18/2013 at 10:28 am

    Yes it’s happening on iPhone 5 too! Typical apple! Im going to galaxy 4 this is ridiculous!

    • nelefa

      09/18/2013 at 10:42 am

      Yeah, quite right – have a tantrum and switch vendor because a free software upgrade isn’t flawless

      • mwhobrey1

        09/18/2013 at 11:04 am

        Love this comment nelefa People need to calm down! Millions are trying to download this….GIVE IT TIME Virginia! Good Grief….

        • T

          09/19/2013 at 2:52 am

          Yo relax…Virginia wasn’t talking to you personally! Stop jumping down her throat! She wants to vent let her vent… It’s mad frustrating and we all know it! Did someone die and make you perfect?

    • Jae

      09/18/2013 at 11:07 am

      Firstly you’re a trolling fanboy The iphone nor itunes alert you about this update… you had to manually search and try. So Switch over. Yay! Finally! We needed to get rid of you. What you’re saying is…” Apple typically fails…?” Then go on and get. You’re the idiot that bought an apple product from a company that “typically fails”. So it’s your problem. Learn your lesson and move on … to the superior Galaxy 4! If you stay you’d only be taking up time from someone else’s update.

  92. Nicholas

    09/18/2013 at 10:28 am

    Both my iPhone 5 and iPad 3 have failed to update. My iPhone began the download and about 3 minutes in failed. Now it just fails immediately.

  93. Ahhhhhggg

    09/18/2013 at 10:28 am

    Can’t download it on iPhone 5. Location: Mumabi

  94. Jazzyseesaw

    09/18/2013 at 10:28 am

    Same error on itouch 5

  95. Anonymous

    09/18/2013 at 10:28 am

    Happens to me too on my iPhone 4. It downloads sometimes, but once it gets to preparing update I get the error. Sometimes I get the error as soon as I try to download.

  96. kh

    09/18/2013 at 10:28 am

    aborts update for both my ipad 3 as well as my iphone 5

  97. Christy

    09/18/2013 at 10:29 am

    Itunes changed their policy after I agreed mine started to download. I’m still waiting for it to be done

  98. mr plinkyplonks

    09/18/2013 at 10:29 am

    my pie is done – apple and blackberry – funny, because i was shampooing my dog.

  99. Tester

    09/18/2013 at 10:29 am

    ipad4 same issue

  100. Art

    09/18/2013 at 10:29 am

    Same thing here but I switched internet connection waited about 10 minutes started it backup and now I’m downloading!

  101. Mel

    09/18/2013 at 10:29 am

    On 4s… Downloaded about a quarter of the way, then got the error. Now just get the error message every time.

    • Ricardo

      09/18/2013 at 10:40 am

      my had the same problem, but now it’s back on…

  102. chloe0705

    09/18/2013 at 10:29 am

    also my ipad 2

  103. diederik

    09/18/2013 at 10:29 am

    second ipad also passes after deactivate/activate wifi

  104. Armand

    09/18/2013 at 10:29 am

    Same here, keep getting the error screen right when it says preparing to install. Now it won’t even let me start. Apple should have been ready for this.

  105. brandon

    09/18/2013 at 10:29 am

    iphone 5 here. As soon as i hit agree to the T&C it pops up with that stupid error. Restarted phone and tried again, started downloading for a min then error time.

  106. AjRai

    09/18/2013 at 10:29 am

    Its working on iPhone 5 now. I faced the same error for 4-5 times but it started afterwards when I tried again. Maybe too much load on Apple servers :) #France

  107. Nikola

    09/18/2013 at 10:29 am

    If you are unable to restart update install, like I was after this error, try holding HOME+POWER, it will shutdown, after that you turn device ON again and try again, it worked for me, just updated :D

  108. Nigel Go Pens Cammack

    09/18/2013 at 10:29 am

    Finally downloading again. Went from initially 6 mins on the first try to now 30. It says I have 28 mins left so lets see what happens.

  109. MokMok

    09/18/2013 at 10:29 am

    I wait till 1am for this sucker ball!!!

  110. Peter

    09/18/2013 at 10:30 am

    Happening on my iPhone 5 in Australia also :(

  111. lexistepps

    09/18/2013 at 10:30 am

    iPad mini here

  112. Horacio

    09/18/2013 at 10:30 am

    iPhone 5 as well!!!

  113. Shalu

    09/18/2013 at 10:30 am

    Same problem on here iPhone 4

  114. M

    09/18/2013 at 10:30 am

    Error on 4S. Just kept hammering away for about 2 minutes straight and got lucky.

  115. Lee Kelly

    09/18/2013 at 10:30 am

    On my seventh attempt of the update!

  116. Applenite

    09/18/2013 at 10:30 am

    Same error on my iphone4 and ipad mini -*- WHY?

  117. DJ Cobra

    09/18/2013 at 10:30 am

    FFS failed!!!! why!!!!!!!

  118. Steve Cliffe (@cliffey66)

    09/18/2013 at 10:30 am

    downloadin atm but no estimated time

  119. Harry

    09/18/2013 at 10:30 am

    4th gen iPad with same problem

  120. Benjamin Mark

    09/18/2013 at 10:30 am

    I kept repeating in my iPad mini. It cane up to 2 minutes left and got disconnected. Phew :-)
    Trying again.

  121. Faizan

    09/18/2013 at 10:30 am

    Ipad 4 not updating

  122. Vinay

    09/18/2013 at 10:30 am

    iPod touch 5th gen too…

  123. Olivia

    09/18/2013 at 10:31 am

    Same on the 4

  124. Roger

    09/18/2013 at 10:31 am

    Failed on iPhone 5 for last hour.

  125. poks

    09/18/2013 at 10:31 am

    failed to download eror on iPhone4 and iPad3….

  126. Ivan Garcia

    09/18/2013 at 10:31 am

    poeple Back up first, it fix the problem for me.. must back up

  127. Kharve

    09/18/2013 at 10:31 am

    Ok, kept trying now the gears have started to move and wheels are turning. 21 min remaining. At Bangalore India.

  128. Andy

    09/18/2013 at 10:31 am

    I’m getting an error searching for the new software on the 4s

  129. alex

    09/18/2013 at 10:31 am

    exact problem here with my 4s. keep trying but no joy yet

  130. diederik

    09/18/2013 at 10:31 am

    ****** SOLUTION *******
    just closed and reactivated 3rd ipad 3 WIFI and then download starts

  131. Tim

    09/18/2013 at 10:31 am

    iTunes is saying 11.0.5 is current. getting iOS 7 error update as well.

  132. Kris

    09/18/2013 at 10:31 am

    Try this. It worked for me after I got this error! I had to make space on my iphone 5 to be able to download and install (making space for 3.2gb). I did this then got the error. After you make space for the download do a hard restart. Hole the Power Button on top and the Home button down for 10 seconds or until it turns off. Then restart and install.

  133. Vinod

    09/18/2013 at 10:31 am

    As suggested by Rachael, turn off wifi and turn it on back :) i will keep you updated with status

  134. Phiyen

    09/18/2013 at 10:31 am

    The same on ipad mini

  135. Alex l

    09/18/2013 at 10:32 am

    This is so stupid I have ipad 3 and it says error like wtf I was so pumped

  136. ug the younger

    09/18/2013 at 10:32 am

    i tapped update and mine was done in under 3 minutes, what is wrong with you people, do you all live in the stone age or something?

    • Charlie

      09/18/2013 at 10:42 am

      Consider yourself lucky

  137. Stasia

    09/18/2013 at 10:32 am

    Not working on my 4s either :/

  138. Rob

    09/18/2013 at 10:32 am

    iOS7 update. Epic Fail. All measures tried. Reboots. ReSyncs. Deleting apps and data. Apple has screwed the pooch on this one. Where are you, Steve J.? We need you again.

  139. Josh

    09/18/2013 at 10:32 am

    in adelaide, iPhone 4, having same issue!!

  140. jazz Hard

    09/18/2013 at 10:32 am

    restart your phone & maybe you’ll get your update, mine iphone5 is getting update & working!

  141. Jombie

    09/18/2013 at 10:32 am

    I turned off Bluetooth on Ipad 2 and now it works fine

  142. CB

    09/18/2013 at 10:32 am

    Same on my 4s

  143. Brian Friedman

    09/18/2013 at 10:32 am

    Same on ipad 2 and iphone 5:”(

  144. tagg

    09/18/2013 at 10:32 am

    seems ok on iphone 5 but ipad 3 have the failed issue

  145. Thomas

    09/18/2013 at 10:33 am

    The iOS 7 update didn’t work on my iPod Touch 5th Generation neither on my iPad 4, it’s pretty annoying since we all have waited a long time.

  146. shobz

    09/18/2013 at 10:33 am

    same here. happening on my iPad 2 :(

  147. Jimmy C

    09/18/2013 at 10:33 am

    I did what Nikola above suggest and it work , HOME + Power to shut down then restart

  148. Nicholas

    09/18/2013 at 10:33 am

    What confuses me even more after the errors is that when I connect my iPhone to iTunes it sasy 6.1.4 is the most recent update???

  149. chaitanya

    09/18/2013 at 10:33 am

    The same with my iPhone5.
    Completely Disappointed..!

    :-( :-(

  150. Kevin

    09/18/2013 at 10:33 am

    YOU GUYS. It works now!!! I just tried it on my iPad Mini again and it’s downloading! :)

  151. james

    09/18/2013 at 10:33 am

    I have tried at least 15+ times to restart the download but keep getting “Software update failed” this is getting very annoying and just might wait till tomorrow then.

  152. Rob

    09/18/2013 at 10:33 am

    This is absolutely ridiculous.
    My iTunes won’t even update my ipad mini, saying that ios 6.1.3 is the current version.
    So what exactly is going on here..
    :/

  153. Sir Raleston-Minigrav (Mrs)

    09/18/2013 at 10:33 am

    i started the update and my ipad 2 grew legs and has destroyed my village. We have managed to subdue it by throwing it samsung galaxies to crush but IT LOOKS MIFFED!

    • Kris

      09/18/2013 at 10:40 am

      LOL! Best comment in this thread. :D

  154. B

    09/18/2013 at 10:34 am

    I guess we should all stop repeating ourselves about which device it isn’t working on as stated in the main story and just wait a little while. It will be available from now on. No panic.

  155. Raj

    09/18/2013 at 10:34 am

    Ipad 2 not updating

  156. Chelsea

    09/18/2013 at 10:34 am

    iPhone 4s too… it’ll start downloading then the error pops up. Did we crash apple?

  157. Mark

    09/18/2013 at 10:34 am

    Works fine on my 5s!

  158. Lukie13

    09/18/2013 at 10:34 am

    This sucks!!!!!!

  159. alexosmorgan

    09/18/2013 at 10:35 am

    Arrgh! The error keeps happening over and over again as I keep on trying to download IOS 7.

  160. Amber

    09/18/2013 at 10:35 am

    Just started working for me!! After about 10 attempts

  161. Daniel Pelts

    09/18/2013 at 10:35 am

    I am on an ipod touch 5th gen and it is also having this issue. Sometimes it will show me the error message, and other times it will actually start downloading and then part way in it will bring up the error message again. Hoping it will work soon!

  162. Caz

    09/18/2013 at 10:35 am

    12 attempts later and it has finally started downloading on my iphone 4. Just hoping it actually completes!

  163. Hrid151102

    09/18/2013 at 10:35 am

    Ya for me too iPad Mini

  164. Sweden Tina

    09/18/2013 at 10:35 am

    iPhone 5 updated to iOS 7. Started 09:54. Success
    iPhone 4. Failed. Started 09:57
    iPad 3. Failed. Started 09:59
    iPad mini. Failed. Started 10:08

  165. nl

    09/18/2013 at 10:35 am

    took me about 6 or 7 tries, but seems to be working finally. first it would give me an error that it couldn’t find it, then it gave me the error updating.

  166. Dan

    09/18/2013 at 10:35 am

    No luck here either iPad 3 and iPhone 5 both failed. Even after a back up. I guess no IOS 7 today.

  167. alexosmorgan

    09/18/2013 at 10:35 am

    On my I Pad Mini

  168. bob

    09/18/2013 at 10:35 am

    Its starting to work again. I tried it like 10 times and now its finally working!

  169. Bobby Goodbar

    09/18/2013 at 10:35 am

    20 million people are trying to access the servers at the same time – i hardly understan what the erro could be – i have smahed my phione to smithereens and am decrying the company, naked, in the street. SHAME ON YOU APPLE, MY CHILDREN ARE WEEPING AND WASHING IN PUDDLES BECAUSE OF YOU!!!!!

  170. Preetham

    09/18/2013 at 10:35 am

    I was waiting for a long time for IOS 7 but i could not download it shows software update is failed…I havent expected this very disturbed

  171. Armand

    09/18/2013 at 10:35 am

    Failed for the 20th time, i am going with Android for my next phone.

  172. kana

    09/18/2013 at 10:35 am

    I tried to install iOS 7 with the iPhone 4 and it’s giving me ‟Software Update Failed” error message, every time. Unfortunately… I think we have to wait until the traffic is down or something?

  173. Danny Hunnewell

    09/18/2013 at 10:36 am

    you just have to keep trying and eventually it will work. FINALLY got my iPad mini and iphone 5 but my wifes iphone 4s still haveing problem getting it to start download. just keep trying.

  174. Charlie

    09/18/2013 at 10:36 am

    Can’t upgrade on my Ipad2 At least 15 failed attempts after it started for a few minutes.

  175. arikanami

    09/18/2013 at 10:36 am

    apple’s server are being slammed for high volume updates i guess, we need to try again bit later…

  176. Tyler

    09/18/2013 at 10:36 am

    I am running IOS 7 GM… yet there is no update what so ever for me at all, i click check for update in itunes, says its up to date, i try OTA, says its up to date… i am trying this all on my ipod touch 5g… anybody else having this issue?

    • arikanami

      09/18/2013 at 10:39 am

      i think you need to go back to 6.1.4 on iphone 5 or for your ipod need to go back to the latest official. my friend just did and got the OTA updates

  177. Lauren Mercer

    09/18/2013 at 10:36 am

    Just keep trying, guys. I was getting the error as well on my iPhone 5 and I finally have it downloading now.

  178. na

    09/18/2013 at 10:36 am

    apple sucks…..even with such a small user group these guys cant provide update at once….learn from Android!

  179. Jeffery Bryan

    09/18/2013 at 10:36 am

    well i was having this issue til i unplugged my charger and not let my screen time out. it fully updated after i did this procedure.

  180. Brittany

    09/18/2013 at 10:36 am

    I turned my phone (4s) off and back on, and it seems to be working now. Fingers crossed.

  181. Alex

    09/18/2013 at 10:36 am

    I had the same error four times, deleted some games that took up a lot of memory and it is installing the new iOS now

  182. Mark Van Pelt

    09/18/2013 at 10:36 am

    this error is occurring on my 4th generation Ipad 16gb wifi only

  183. manny

    09/18/2013 at 10:36 am

    not updating on my ipad mini ima about to flip the hell out >:o

  184. Harold Gumball

    09/18/2013 at 10:36 am

    it working now zipperheads!

  185. o

    09/18/2013 at 10:36 am

    i tried pressing the home button after start the download and before the failure notification pops up. 30 minutes later the download is finished and there goes my new ios7 on my old ipad2. :)

  186. RIZZY

    09/18/2013 at 10:36 am

    I got this error too! Two times! I tried it again and on the third go, it’s downloading. Currently downloading at the moment :D But I had to delete A LOT of apps for this… Not happy at all. All my games have gone and the data in the games… :@

    • RIZZY

      09/18/2013 at 10:38 am

      I have an iphone 4S btw, 16GB.

  187. Walied

    09/18/2013 at 10:36 am

    Same problem with iPhone 5; tried resetting all setting and disable find my iPhone but no success. I’ve been trying for an hour now. Doesn’t seem to work.

    • bob

      09/18/2013 at 10:38 am

      Its the servers. Dont you remember the huge internet crash when iOS5 came out?

  188. William Binks

    09/18/2013 at 10:36 am

    In settings leave OFF auto lock, once my phone locked and had to be unlocked thats when the error occured, set auto lock to NEVER, then hard reset the phone, then try to install, seems to work!!

  189. thekuwait

    09/18/2013 at 10:37 am

    hmmm apple doesn’t care about what we want, we give apple money to improve it’s hardware and software for what we want, not what they want us to have, i don’t trust apple any more..

    • bob

      09/18/2013 at 10:37 am

      Are you really that stupid? Cant you imagine how many people are downloading this?

  190. Desi

    09/18/2013 at 10:37 am

    I keep retrying… no luck… iPad 4.

  191. Kharve

    09/18/2013 at 10:37 am

    Apparently downloaded. Error while preparing install. Thrice. :( will try hard reset next.

  192. EasyInn

    09/18/2013 at 10:37 am

    I unplugged my phone from the charger and continued through the warning about low battery and SUCCESS!

  193. bryce

    09/18/2013 at 10:37 am

    Turned off my wifi and did a hard restart. now it says only 6 mins left. and then fails again.

  194. Rareform

    09/18/2013 at 10:37 am

    iPhone 4 here in Illinois. Same error:(

  195. Charlie

    09/18/2013 at 10:37 am

    I wonder what “Genius” at Apple screwed this one up. Someone needs to get fired.

  196. Ashley

    09/18/2013 at 10:38 am

    Not working on my ipod 5g! So annoying! (In the UK)

  197. Jen

    09/18/2013 at 10:38 am

    After restarting my iPad Mini, I got the error message several times. I kept trying and eventually it started downloading.. Just gotta be persistent and now patient while it downloads :) I didn’t have any issues with my iPhone 5 though!

  198. Steve Cliffe (@cliffey66)

    09/18/2013 at 10:38 am

    now it say 4hrs estimated d/l time………….. WTF

    • james

      09/18/2013 at 10:38 am

      Ya mine just boosted up like that too.

  199. Ali

    09/18/2013 at 10:38 am

    still not updating on iphone 4

  200. Ed

    09/18/2013 at 10:39 am

    I have downloaded the new i tunes but still this crap ios7 update fails on my ipad 2, I give up, do it tomorrow!

  201. IPHONE SUCKS LMFAO

    09/18/2013 at 10:39 am

    stupid ass ios 7

  202. Nanami

    09/18/2013 at 10:39 am

    If you’re updating 2 or more apple devices, it will show the error. Update one at a time to avoid the error :)

    *Tried and tested*
    While I’m updating my iPhone 4, I updated my iPad mini and the error shows up. So meaning the error is showing because I’m updated many apple devices linked into one account :)

    • Jen

      09/18/2013 at 10:40 am

      I am currently updating both my iPad Mini and my iPhone at the same time and they’re linked to the same apple account, just FYI.

      • Nanami

        09/18/2013 at 10:44 am

        Oh, sorry my bad. I thought it was the problem.

  203. Sophie

    09/18/2013 at 10:39 am

    Same with ipad mini so irritating

  204. Samie

    09/18/2013 at 10:39 am

    Same issue with iPod touch 5g :(

  205. Sss

    09/18/2013 at 10:39 am

    Same here onipad 3

  206. Robert Karl Hopper

    09/18/2013 at 10:39 am

    It’s not working on neither of my devices! iPhone 5 and new iPad

  207. Anton

    09/18/2013 at 10:39 am

    ios7 working beautiful on my iPhone 4

  208. Robert Middleton

    09/18/2013 at 10:40 am

    Complete failure. If His Steveness were here heads would be rolling by now.

  209. Scooby

    09/18/2013 at 10:40 am

    Don’t cry folks, it will happen. They simply cannot service millions of phones at the same time. A smarter idea would be a release in the middle of the night to get some of the keeners out of the way.

    • guest927487

      09/18/2013 at 10:43 am

      but you have downloads over the whole world

  210. Bill

    09/18/2013 at 10:40 am

    Totally embarrassing software launch for Apple. Second rate preparation from supposed top notch company. Not.

    • bob

      09/18/2013 at 10:41 am

      This must be your first iPhone. Think of how many millions of people are trying to download.

    • Scooby

      09/18/2013 at 10:41 am

      How many millions of updates could you handle at once Bill?

  211. TBruner

    09/18/2013 at 10:41 am

    I did have that error and it stopped halfway or at the beginning every time i started it. Try to hard restart your phone/pad … after I did, it seems to download it now.

  212. Casey

    09/18/2013 at 10:41 am

    I was at like 95% when the error appeared, now I can’t restart download…. DOH!

    • Nanami

      09/18/2013 at 10:43 am

      Hard reset your device, maybe it’ll work =)

  213. anad2312

    09/18/2013 at 10:41 am

    If you get this error you need to go into the App Store and update your apps. There is a new iTunes security update that you must agree to. Thereafter you can install iOS 7.

  214. 1NK

    09/18/2013 at 10:41 am

    *FIX*:PUT IN AIRPLANE MODE THAN TURN ON WIFI AND PROCEED WITH OVER THE AIR UPGRADE

  215. indiealthead

    09/18/2013 at 10:41 am

    my download on my iphone 4 was more than halfway through and then it quit. Guess i need to restart my iphone again in a few minutes. No luck with the iPad and it’s the current addition.

  216. taz

    09/18/2013 at 10:41 am

    I have updated Itunes to 11.1and it keeps saying that my iphone is up to date with regards to its operating system..annoying man…can’t even get anywhere with the upgrade through the handset..

  217. Keith Bosthen

    09/18/2013 at 10:41 am

    NOT downloading after hard reset. Home + power button, NO help at all on iphone 4s

  218. Jay Ryan

    09/18/2013 at 10:41 am

    Have you ever though that there is MILLIONS of other people trying to download a almost 800mb update at the same time ??

  219. gl

    09/18/2013 at 10:41 am

    yeah, not working on my 4 or my ipad mini, i guess i’ll just give it time then…

  220. JR

    09/18/2013 at 10:41 am

    ipad 3 not updating, and itunes does not see the software update yet

  221. An

    09/18/2013 at 10:41 am

    As of 1:43 PM EST, the update is failing on my 5 and isn’t even showing as available when plugged into iTunes (it just says 6.1.4 is available, which I didn’t update to before).

  222. Nanami

    09/18/2013 at 10:41 am

    Maybe the server is loading up too much because many people are updating. Please relax everyone :)

  223. alex

    09/18/2013 at 10:41 am

    gets to about half way done with downloading then crashes. 4s

  224. KVR

    09/18/2013 at 10:41 am

    same on iphone 5 for quitea few times. seems downloading. fingers crossed.

  225. Eric Camacho

    09/18/2013 at 10:42 am

    Mine is almost done says “preparing update” i had the error once on my iphone5

    • Eric Camacho

      09/18/2013 at 11:11 am

      it finished and looks great!!!!!

  226. Jacob Van Vliet

    09/18/2013 at 10:42 am

    After about 20 tries, it’s finally working… However, it says 4 hours remaining… =/

  227. Sean Clancy

    09/18/2013 at 10:42 am

    Got ten errors. Now downloading on the 11th try. You understand that several hundred kajillion people are trying to download this all at the same time. Just keep at it. Mine’s installing now. It’s all good. :)

  228. Jen

    09/18/2013 at 10:42 am

    Software error on my iPhone 4 :(( Tried turning it off and on again, syncing with iTunes to see if it would update there (it still showing version 6.1.3 as the latest). Its going pretty smooth on my iPhone 5 though!

  229. Steve Cliffe (@cliffey66)

    09/18/2013 at 10:42 am

    failed again fuk u apple

  230. Willy

    09/18/2013 at 10:42 am

    Remove sync to icloud option and its fixed. Turn it on again after the update. ;) Tested on ipad mini, iphone 4, iphone 4s and iphone 5.

    • java

      09/18/2013 at 10:44 am

      I dont use that option and my update failed

  231. Kyle

    09/18/2013 at 10:42 am

    the closer to California you are, the better chance you have of DL

  232. Heather

    09/18/2013 at 10:42 am

    The error on an ipad mini, iphone 4 and iphone 4s. When trying it by itunes, it tells me it is up to date.

  233. Avesh

    09/18/2013 at 10:43 am

    waited along n now this bullshit error…its my 6th attempt …n itunes shows 6.1.4 is latest
    :(

  234. AngryJerseyGirl

    09/18/2013 at 10:43 am

    I have over 6GB free on iphone4s and I’m getting error 😡

  235. Andrew Skinner

    09/18/2013 at 10:43 am

    My iPhone 4 keeps getting the same error, sigh.

  236. Eyal Levy

    09/18/2013 at 10:43 am

    WORKS!
    i just pressed a couple of times, and now it DOES let me download it.
    i guess it’s a server’s problem. if you’re not to obsessed with getting the ios 7 ASAP, then try a few times – won’t work? wait another 15 minutes or so.

  237. Brandon

    09/18/2013 at 10:43 am

    My iPad 2 is getting the same message. I hate this!

  238. Anthony

    09/18/2013 at 10:43 am

    Working now, do a hard reboot and make sure you have 4GB free, back up your photos to your PC, update your apps first, then download the iOS update.

  239. paladinkiller

    09/18/2013 at 10:44 am

    ffs, i was at 9min left on estimated times!! so angry

  240. jlmarrntx

    09/18/2013 at 10:44 am

    i agree with scooby… bad planning on release time…

  241. Deb

    09/18/2013 at 10:44 am

    exactly same error on my MINI as you explained… but when i tried to update from iTune 11.1 .. its saying “No New Version Available” i e 6.1.3.. :(

  242. Flowerchick

    09/18/2013 at 10:44 am

    It will work folks, guess the servers are just being hammered by all us eager beavers. My iPhone 5 has updated after a few attempts, will leave my mini till its a bit less frantic :D

  243. Andy

    09/18/2013 at 10:44 am

    All of you update your itunes then do it. o.o

  244. RUSTY

    09/18/2013 at 10:44 am

    Completes download but fails to update on 4S and iPad 4

  245. Ohh Apple!

    09/18/2013 at 10:45 am

    I have a iPhone 5 32GB and I tried to update on 7pm (CEST) but it doesn’t worked. Hope apple will fix this.

  246. AMAN CHOUDHARY

    09/18/2013 at 10:45 am

    free upto 4.5 gb space and then try on iphone 5 16gb
    It starts downloading….after 2-3 attemps

  247. UG!!

    09/18/2013 at 10:45 am

    it kept going to the error screen on my iPhone 5 until i disconnected it from the cable and re-tried it without connecting it to a power outlet and it worked yay!!!

  248. antony

    09/18/2013 at 10:45 am

    if ur having problems like I did turn of ur phone turn bk on again then turn ur wifi of on ur devive then put it bk on then it should work

  249. Martin

    09/18/2013 at 10:45 am

    10 minutes left after like ten tries

  250. Ian

    09/18/2013 at 10:45 am

    Nope, still kak

  251. Deej

    09/18/2013 at 10:46 am

    I was receiving the same error on 4th gen iPad. After numerous attempts its not only has finished downloading but is now updating. So keep trying, you’ll get through….hopefully!

  252. RobertDeniro

    09/18/2013 at 10:47 am

    4s Downloading in progress we shall see 5min remaining

  253. Vinod Bhatt

    09/18/2013 at 10:47 am

    Frustrating… Global distributing update strategy by apple.

  254. Jguggjvh

    09/18/2013 at 10:47 am

    4s worked s l o w l y. Ipad2 erroring. Servers are just maxed out be patient people!

  255. Allan

    09/18/2013 at 10:47 am

    Mine has installed successfully! note that millions of people are downloading at the same time, overloading servers. that’s most likely the cause of the failure.

  256. Ryan

    09/18/2013 at 10:47 am

    I keep getting error message which iPad 2. On my 9th or 10th attempt. 😦

  257. Kellye

    09/18/2013 at 10:47 am

    It’s failed numerous times even after it’s been downloading for awhile. Trying to install through iTunes just gives me a, ios 6.whatever is the most current update.

  258. Mitch

    09/18/2013 at 10:47 am

    I went through and quit all apps and tried again. It worked on iPhone 5

  259. Charlie

    09/18/2013 at 10:48 am

    and why it won’t resume from where it left off is beyond me!! My 2001 Internet Explorer let me resume! Apple you suck!!

    • Anthony

      09/18/2013 at 10:52 am

      Go buy a BlackBerry.

  260. mark

    09/18/2013 at 10:48 am

    i am having th same issure on my both my ipad and iphone and my wifes iphone and ipad. Tis a bit shit really.

  261. Omar

    09/18/2013 at 10:48 am

    Same problem here with the iphone 4! itd be a great help if someone coupld reply to this when it starts working :))

    • Martin

      09/18/2013 at 10:48 am

      mines working you just have to keep trying but be fast so someone doesn’t beat you to it

  262. Chris B

    09/18/2013 at 10:48 am

    Same here, of course. However, I did find that my iPad was at least trying to re-initiate the download process after I would click to the license terms, upon entering into an individual section such as the privacy policy, game center terms and conditions and/or IOS terms and conditions rather than immediately being advised that the update/download had failed. With that said, even though it seemed to re-initiate the download within a minute or two I would once again receive the failed error message.

    To note: As others have indicated, my ITunes is not reflecting an update available. I successfully updated my iPhone 5 (Verizon).

  263. Anton

    09/18/2013 at 10:48 am

    *****FIX***** Delete all APPS GAMES and it will work

  264. Diego

    09/18/2013 at 10:48 am

    just delete apps make space for the update and it should work

  265. Deb

    09/18/2013 at 10:49 am

    downloadin starts :D

  266. Willie

    09/18/2013 at 10:49 am

    My iphone5 started the download on the first try. My iPad3 finally started the download after a number of failures.

  267. Kenny Strawn

    09/18/2013 at 10:49 am

    Getting it on my 4S, at the “Preparing Update” stage… Wi-Fi in my house is dangerously slow, however, so if it fails a second time, yup, checking to see how much space I have, doing a hard reboot, and trying again…

  268. Barbara

    09/18/2013 at 10:49 am

    The same here in Brazil…LOL
    Iphone 4S

  269. Ajax

    09/18/2013 at 10:49 am

    iPhone 4 s now downloading in France ipad error message

  270. Carrie

    09/18/2013 at 10:49 am

    I’ve tried it like 30 times already with my iphone 4 and i get the same screen and then my phone wont let me out of the settings to do anything i cant even shut it off.does anyone else have this?and if so how did you fix it?

  271. Jas

    09/18/2013 at 10:50 am

    A rotten apple ..

  272. Dwayne Daughtry (@DwayneDaughtry)

    09/18/2013 at 10:50 am

    Received the same error on iPad (4th gen).

  273. Jade

    09/18/2013 at 10:51 am

    i have iphone 4 and i have tried loads of times but i keep getting the error messages i might leave it for another day

  274. RobertDeniro

    09/18/2013 at 10:51 am

    Download is akin the the “Little Engine That Could” still in progress!

    • RobertDeniro

      09/18/2013 at 10:55 am

      Touchdown! Now for the extra field goal…Preparing update

  275. Ajax

    09/18/2013 at 10:51 am

    Just downloaded on my 300 mbs connection took about 5 mins. It’s amazing !!!

  276. Marc

    09/18/2013 at 10:51 am

    several fails on iphone 4s. just kept trying, it went through to 100% and its now onto the “preparing update” stage and no fails as yet.

    my iPad mini is giving this error “unable to check for update” everytime – pressed try again about 20 times with no luck.

    From the UK.

    • Eric

      09/18/2013 at 10:59 am

      Tried to download it like 7 times, restarted the phone, tried a again, still didn’t work. Then did it one more time and now it’s downloading, first fast, then slow, then moderate. iPhone 4

  277. Jan_ceee

    09/18/2013 at 10:51 am

    I just got mine to start downloading :)

  278. gl

    09/18/2013 at 10:52 am

    both on ipad mini and iphone 4, starts the download then gives me the same message after 5 minutes…

  279. Kevin

    09/18/2013 at 10:53 am

    its working now!!! :)

  280. MattyKY502

    09/18/2013 at 10:53 am

    Everyone calm down…millions are trying to download this update. No…it’s not your “personal” internet…No….it’s not the free space on your device. Its Apple Servers…just calm down…everyone will get the update. Just wait a little bit and try again. After I tried 5 or 6 times…my iPhone 4S is now running IOS 7. Just give it time…good grief….

    • Ajax

      09/18/2013 at 10:58 am

      Good advice – keep calm and carry on !

  281. Geo

    09/18/2013 at 10:53 am

    Well, Finally got my iphone 5 update ios 7 it my 12th time to try get update , but still fighting get my ipad to get update to ios 7 . today it will be most in pain ass to get everyone update ios 7 cuz the apple server is in traffic . So be patience

  282. pats

    09/18/2013 at 10:54 am

    this is my 10th attempt going good till now hope for the best !!

  283. Kian

    09/18/2013 at 10:54 am

    i have an error on iphone 4 :(

  284. MR. E (@z3r0_k0oL)

    09/18/2013 at 10:54 am

    good ol iFail – glad im dumping this garbage now that my 2yr contract is up

  285. BiggMakk

    09/18/2013 at 10:54 am

    iPad 3 failing here. iTunes (with iPad connected) says there is no update. Not going to try my iPhone 4 since I’m upgrading, I hope.

  286. Chuck

    09/18/2013 at 10:54 am

    closed all running apps and it worked for me

  287. Robert Jenson (@elemental80)

    09/18/2013 at 10:54 am

    I have had it work on one 5 but it fails on the other 5 and 4s.

    I love how many of you are quick to forget all the issues you have had updating every other piece of software on every other device you own. You are spoiled by the fact that usually things just work when it comes to Apple hardware and software.

    It takes time to feed downloads to millions of people across the whole planet. BE PATIENT. Not a new concept. Try again later after doing a hard reset.

    To those saying “I’m switching to the Galaxy” or some other version of Android, have fun with that. Go on. Get! ;-)

    • Charlie

      09/18/2013 at 11:04 am

      Ummm I never had a problem updating any other device.. wtf are you talking about Apple fanboy??

  288. Ahmed

    09/18/2013 at 10:54 am

    1 hour was remaining and the error appread i tried again and again on the 7th attempt it started downloading again

  289. Gavin Cox

    09/18/2013 at 10:55 am

    Yey 13 mins remaining on iPad but no go on phone :(

  290. Vinod Bhatt

    09/18/2013 at 10:55 am

    Download completed…. I guess first Download in India,

    • Deb

      09/18/2013 at 11:07 am

      not really :P

  291. John Wager

    09/18/2013 at 10:55 am

    Someone at Apple should be fired for this.

    • Mike N

      09/18/2013 at 11:00 am

      Someone at apple should be promoted! This just shows them that consumers are still very interested in their products and updates.

    • Vinod Bhatt

      09/18/2013 at 11:04 am

      My Vote goes for John Ive…

  292. Jonny

    09/18/2013 at 10:55 am

    Iphone 5,
    Immediately comes
    Up with this error

  293. Mona

    09/18/2013 at 10:55 am

    Mine is still getting errors. I have an ipad3… Disappointed.

  294. paladinkiller

    09/18/2013 at 10:55 am

    if you guys can stop downloading for sec
    that would be great :D

    • John Miller

      09/18/2013 at 11:01 am

      Yuk Yuk Yuk!

  295. Ian

    09/18/2013 at 10:55 am

    All three devices currently downloading – 7 hours, 3 hours and “estimating” so far, so that’s comforting

  296. John Miller

    09/18/2013 at 10:55 am

    I got the “Software Update Failed” a few times, then it kicked in and started – you see “iOS 7.0″ with an “Estimated Time Remaining” (for me, 32 minutes) and an animation of the “gears” of the iOS Settings spinning.

    • John Miller

      09/18/2013 at 10:58 am

      now the estimated time remaining has gone up to 41 minutes. Server bandwidth does have its limits – nothing you can do.

  297. Jas

    09/18/2013 at 10:55 am

    Hey at last in INDIA, it started to download :)

    • Jas

      09/18/2013 at 10:57 am

      On my ipad mini. …

  298. Jae

    09/18/2013 at 10:55 am

    Keep trying or just wait until later… (I couldn’t wait I was too desperate!!) So I kept trying and trying after turn number 8 it worked!! I also didn’t let me screen sleep kept petting the screen… iPhone5

  299. BP

    09/18/2013 at 10:55 am

    Guys,
    I was able to update my iPhone 5 but not iPad2. iPad update gave me the same update failed error. Then I realized that the difference was that iPhone was in charging state. As soon as I started charging my iPad the update started. (It does not matter if you have 100% battery but what matters is it should be in charging state). Weird but true!

  300. Deepesh

    09/18/2013 at 10:56 am

    People just leave your iPhone/iPad for a couple of hours and try again. This error is definitely because the servers are way too overcrowded (literally everyone is trying to download). If you was lucky like I was and downloaded just when it was released it downloaded fine. But if not, just wait a while and try again. (Downloaded in London)

  301. NN

    09/18/2013 at 10:56 am

    I got it going.. just need to try repeatedly until you see the gears wheeling and turning. Just a matter of patience. and no it’s not the internet if you may think that. I work in a corporate building and it’s a highly protected IP stopping most incoming traffic – allowed apple’s update so no it’s not the internet

  302. Chris Hale

    09/18/2013 at 10:57 am

    I unplugged my iPhone 4 from my computer and plugged it into the power outlet. Seems to be working now.

  303. Christopherpc

    09/18/2013 at 10:59 am

    iphone 4s 16g.. kept getting the same error. Tried turning wifi off then back on, had no luck. Tried the hard reset, had no luck. Deleted every bogus app on my phone and some music I have that I will never listen to too free up some space (had 5.8 free gigs to begin with. 6.2 after deletion) and it is working now. Hope it helps!

  304. Faizaan

    09/18/2013 at 11:00 am

    Has anyone tried updating via Itunes 11.1?

    • Deb

      09/18/2013 at 11:06 am

      it not showin ios 7.. its showin 6.1.3 is the latest for my mini on itine 11.1

  305. paladinkiller

    09/18/2013 at 11:00 am

    last attempt, if this fail im hit my bed, it already 2am here

  306. Hulk

    09/18/2013 at 11:01 am

    Got it suckers

  307. NerdZ

    09/18/2013 at 11:02 am

    iPad 2 done with download but “Preparing Update…” is taking longer, about 10 minutes now. iPhone 4 went through the same error repeatedly then started downloading. After “.. 50 minutes remaining..” it popped up the same message. I retried 4-5 times with the same error and now downloading with 29 minutes left…crossing finger ;)

  308. Saad

    09/18/2013 at 11:02 am

    Strange, now I see it already working.. but it’s downloading for 4 hours.
    I think I’ll be getting another system overload from Apple.

  309. Jason Camarena

    09/18/2013 at 11:03 am

    23 minutes on my 4S, I turned off everything in iCloud and it updating (crossing fingers)

  310. Sun

    09/18/2013 at 11:04 am

    The entire planet Earth is trying to download the same thing at the same time.

  311. Danny

    09/18/2013 at 11:04 am

    just got over half way and it kicked me out……error

  312. kunal prasad

    09/18/2013 at 11:04 am

    same here from india Iphone 4 , i think apple servers are getting overloaded .

  313. Bishop

    09/18/2013 at 11:06 am

    im on a 4. i’ve tried at least 100 times, the estimated time remaining will decrease for a while, then it will say “preparing update” for a second, then i get the error. This time, however, the remaining time got down to “less than one minute remaining” and then said “preparing update,” and is continuing to download. Looks like you’ve just gotta be patient.

  314. Erik

    09/18/2013 at 11:06 am

    Just give it a time, over 20mil folks are downloading it right now. GIVE IT A TIME, it’s worth it:)

  315. Michael Cook

    09/18/2013 at 11:06 am

    If y’all really want it and can’t wait you could try resetting the phone. I just reset mine to get it set up for England and it started the download automatically so could just back the phone up and reset it if you’re desperate to see the new features.

  316. Fahad

    09/18/2013 at 11:06 am

    I couldn’t update my Ipad mini… It’s showing me the same error again and again…it’s annoying and shouldn’t be expecting it from a company like Apple Inc.

  317. justice

    09/18/2013 at 11:06 am

    hahahahahaha!!!!!!!!!! “The entire planet Earth is trying to download the same thing at the same time.”

  318. David

    09/18/2013 at 11:08 am

    if you are having problems updating your iphone go to settings>cellular usage> turn off cellular data and then try to download. that seems to be fixing alot of the issues.

  319. Saad

    09/18/2013 at 11:09 am

    D’oh wait.. After I plugged my iPad into my laptop when iTunes opens automatically, it detected an iOS 7.0 update, now it seems Apple have fixed their issue.

  320. Ajax

    09/18/2013 at 11:09 am

    OK the way to get it to work. Unplug your wifi, go outside, stand on your head for 2 minutes and then come back in and plug wifi back in – it will download

    • Faizaan

      09/18/2013 at 11:12 am

      OK GUYS. ITUNES 11.1 CAN DOWNLOAD IT…
      I TRIED AD ITS WORKING…

  321. RUSTY

    09/18/2013 at 11:09 am

    Phew at least I’m not the only one having this same issue

  322. Pete

    09/18/2013 at 11:12 am

    my iTunes (yes latest version 11.1.0.126) doesn’t even see the update, only the phone does.

    • Saad

      09/18/2013 at 11:13 am

      Well, maybe you should reinstall iTunes and try it again?

  323. Taylor

    09/18/2013 at 11:12 am

    If you have an LTE/3G iPad, turning off cellular data can help alleviate this issue.

  324. Andy

    09/18/2013 at 11:13 am

    Forever on Preparing update loool

  325. Robin Helene Hébert

    09/18/2013 at 11:13 am

    Finally after trying it is now installing it on Iphone 5. Ipad 4 is still not having any go ahead.

  326. Sourav

    09/18/2013 at 11:13 am

    it about 6 minute remaining on my iphone 5

  327. Randy

    09/18/2013 at 11:14 am

    I turned my phone off and on and was able to download.

  328. james19uk

    09/18/2013 at 11:15 am

    its because there about 1 million people downloading it

  329. Kevin Cline

    09/18/2013 at 11:15 am

    I am updating my iPhone 5 right now (9/18/2013 1315hrs) preparing update. Download just completed. I restarted my modem just incase my internet was too slow. working just fine now after 6 errors.

    • Kevin Cline

      09/18/2013 at 11:32 am

      ***UPDATE***
      1329hrs instillation started. Then got an error that said “Update not available at this time, please try again later”… ALRIGHTY THEN!!!

      • Kevin Cline

        09/18/2013 at 11:44 am

        ***UPDATE***
        1342hrs Update just started had to keep retrying to update, yes stay patient. Phone now updating. only took 13 minutes to keep trying. I know its hectic, but server is bogged down with a lot of people updating. Good luck everyone

  330. Nath

    09/18/2013 at 11:15 am

    Downloading now but says an hour remaining

  331. Saul

    09/18/2013 at 11:15 am

    Just got it to finish…only took 6 tries…

  332. Mallory

    09/18/2013 at 11:16 am

    I’m not sure is this is a coincidence or not but after attempting numerous times to upgrade I put my phone into airplane mode and turned wifi back on and then tried upgrading again. And it worked!

    • Andy

      09/18/2013 at 11:17 am

      That was just coincidence :P

  333. Michael

    09/18/2013 at 11:18 am

    AIRPLANE MODE IS WORKING>

    • Michael

      09/18/2013 at 11:19 am

      says 36 minutes, ive tried a hundred times, and now that i tried airplane mode it works. figured id inform everyone

  334. Kk

    09/18/2013 at 11:19 am

    On iPhone 4, preparing update is stuck at the last 10% remaining shown on the bar for like 30 mins already. It won’t budge.

  335. pedro quinones

    09/18/2013 at 11:19 am

    i have 6 gb of free space, iv been trying to download since 12:45. when it gets to preparing to update phone, it takes me to the error screen. The frustration.

  336. Bob

    09/18/2013 at 11:20 am

    It didn’t even prompt me to upgrade my 4S until after 1PM EST just to say 2hrs remaining, then 1 hr, then 3hrs, then 13 minutes…all within 20 minutes…got about halfway done, then failed. And now it fails a few seconds after each subsequent try. So much for “It just works”. So disappointing.

  337. Sourav

    09/18/2013 at 11:20 am

    Preparing Update…

  338. iGeaux

    09/18/2013 at 11:21 am

    I believe the “theories” of everyone are pretty funny, but props for being observant. My guess is probably like a lot of others. The servers got donkey punched in the jaw and everyone freaked out because something didnt work the very first time. The only thing I did to my iP5 that I think MAYBE did anything was to reset wifi. Im now at the preparing update stage that was preceded by about 10-15 minutes of download time. The roughly 750mb download size is questionable, as the GM was what, 900+ so if this is the GM like some sites suggest, why is the size different? I think everyone will like iOS7 for different reasons, I havent found anything that screams new and innovative, just copies of ANDROID ideas that have been in the wild for a while now.

    **UPDATE**
    Update has finally started installation. iPhone 5 (AT&T Southeast Market)

    Stay patient and TRY the WIFI solution. Dont point fingers at Apple because their servers were overloaded by the hoard….GEAUX TIGERS!!!!

  339. Brian Tilley

    09/18/2013 at 11:21 am

    Mine worked using OTA on my iphone 4s. Took about 1 hr 15 min overall.
    Now to check out what ios 7 has to offer.

  340. A.B.

    09/18/2013 at 11:24 am

    For everyone who have iPhone or iPad who have yet to get the iOS 7 update, follow these steps.

    1. Check for the update. If its unavailable and you’re on WiFi. Disconnect the WiFi then check for the update. If its there, reconnect the Wifi then check again.
    2. If you get a error when downloading saying “Software Update Failed”, take your device off of the charger and attempt to download. Hit Continue when it says something like “We recommend to keep charging your device instead of using battery life. Would you like to continue or try later?” Make sure you have at least 75% Battery Life before downloading.
    3. iOS 7 should begin downloading.

  341. Malak

    09/18/2013 at 11:25 am

    Wow! You guys are impatient. Making comments like “Apple sucks”, “I’m leaving Apple”, etc. – The “whole world” is downloading this thing at the same time. I don’t think there is a server load test for that. You have waited this long. What is a little more time?

  342. Will C

    09/18/2013 at 11:26 am

    Try the update after turning off the go to lock screen feature. Worked for me.

  343. buffalony

    09/18/2013 at 11:26 am

    I just tried 4 times in a row with the iPad Mini and received the Update Failed message. I guess the Apple servers are overloaded? I’ll have to be patient and wait a few days for the new iOS I guess.

  344. Diego

    09/18/2013 at 11:26 am

    Like I said, Delete most of your apps all if you’d like, and it should work my iPhone is already updated

  345. jsd lknadf

    09/18/2013 at 11:28 am

    just updated mine after many, MANY tries, just be patient everyone. whats a couple more hours?

  346. RobertDeniro

    09/18/2013 at 11:29 am

    He’s at the 40- the 30- plowing through, 20-, 10-….straight stiff arms 5-, high stepping, diving into the end zone… TOUCHDOWN iphone 4s (Total Drive time 46 min as of 10:43)

    • iGeaux

      09/18/2013 at 11:33 am

      LOL! WIN!!!!!

    • Charlie

      09/18/2013 at 11:36 am

      You haven’t done a good movie since Goodfellas

    • RobertDeniro

      09/18/2013 at 11:38 am

      As in the movie Scarface:

      Manolo: “She bea-u-tiful meng”

  347. Jake Recendez

    09/18/2013 at 11:32 am

    I have a iPhone 4 n mine says its up to date on 6.1.3

  348. Charlie

    09/18/2013 at 11:34 am

    Finally!! Ipad 2 is just about to reboot to IOS 7:-)

    New York City

  349. Joss

    09/18/2013 at 11:35 am

    same issue on iPod 5 and iPad 4, on the iPod 5 is downloading, it had been like more than 30 minutes and its really slow, it’s not even half. and iPad just did the same and I’m waiting again ..

  350. harrisonfarr

    09/18/2013 at 11:35 am

    Updating through iTunes seems to be more stable.

  351. tasha

    09/18/2013 at 11:35 am

    i have iphone 5. it took over hour to download ios7 then kept getting an error msg when trying to install, got the msg about 25 times before it finally worked. just be patient guys

  352. Dushyantha78

    09/18/2013 at 11:37 am

    Same here… (Iphone 5S)

  353. andrew

    09/18/2013 at 11:38 am

    Mine wasn’t working, but then I came to find out it needs exactly 3.1 GB’s to download, not the 2.9 or whatever it said. Try deleting a few apps and photos/videos. Worked for me. :~) It’s currently downloading.
    iPhone 4 btw,

    Cheers.

  354. Sourav

    09/18/2013 at 11:38 am

    its downloaded, now while verifying update… says no update available. :(

  355. bharath

    09/18/2013 at 11:39 am

    busted 3 GB of data and it still reads ios 6.1.3..aargh….

  356. Kate

    09/18/2013 at 11:39 am

    My Iphone 4 has been estimating time remaining for 3 hours now…. so I can’t restart or stop the download ffs

  357. Abhi

    09/18/2013 at 11:41 am

    Finally…OTA update is done in 65 min on 4S…after repeated failure message in beginning (downloaded from UK).

  358. Francisco Castro

    09/18/2013 at 11:42 am

    I had the same problem. I put my tablet in airplane mode and turn on Wi-Fi and it downloaded fine and now i am almost 50% installed.

  359. Ed

    09/18/2013 at 11:43 am

    SHIP APPLE!!, after 1 hour it was going to install, then a message appear NO AVAILABLE DOWNLOAD AT THIS TIME, SHIP, SHIP, I don’t want to to this ship all over again, what a waste of time, WORSE update EVER!

  360. paul

    09/18/2013 at 11:43 am

    I got the update on iphone 5 here in Niagara, Canada…..had to try about 25 times, but it finally took….

  361. Ami

    09/18/2013 at 11:43 am

    Ios 7 just awesome
    On iphone 5

  362. Ray

    09/18/2013 at 11:43 am

    Looks like Apple is trying to catch up to Microsoft in frustrating users!

  363. Brian

    09/18/2013 at 11:45 am

    Well the download finished prepared the update then when it gives me the install now option i click that and it says “verifying update” then says “software update unavailable” if i spent all that time downloading it shouldnt it just let me install it. since its finished downloading *slaps face* annoying.

    • RobertDeniro

      09/18/2013 at 11:47 am

      Just click once back to general then go back in to install may take 3-4X’s to accomplish but it will work and then you’ll wait some more for the actual install reboot finish!

    • paul

      09/18/2013 at 11:47 am

      download only with iTunes….then go back and hit update again….through iTunes….it will work

      • Brian

        09/18/2013 at 11:49 am

        cant download with itunes itunes still says 6.1.3 or whatever is up to date.

  364. Sourav

    09/18/2013 at 11:46 am

    its finally booting! now it’s all about wait

  365. LexLeigh

    09/18/2013 at 11:47 am

    Iphone 4s update failing. At one point said I had to wait 8 hours??

  366. Brandon

    09/18/2013 at 11:47 am

    Mine just finished on my ipod but now it say update unavIlable

  367. Sourav

    09/18/2013 at 11:49 am

    after 12th try on validating the software, finally able to install #iOS7 – its a painful journey from download till install.

  368. Brian

    09/18/2013 at 11:51 am

    YAY finally seems to be booting the install bout F(*&(*& time urg. well hopefully it was worth the wait and headache if not meh it was a fun journey either way *NERDS UNITE*

  369. Danny

    09/18/2013 at 11:52 am

    got all the way to the end to reboot and got a update not available messsge…….WTF!!!!!!!!!!

  370. Vinod Bhatt

    09/18/2013 at 11:55 am

    iOS7 Nothing innovation.. Just copy of window & Android.
    Expertise in how to make fool of people.

  371. Nerazzurro

    09/18/2013 at 11:57 am

    People… don’t blame it on apple, blame your shitty internet connection instead!!

    • Magic Pig

      09/18/2013 at 12:26 pm

      Nothing wrong with my Internet connection. I outta punch you in the mouth for calling my connection shitty.

  372. Kiran Kumar

    09/18/2013 at 11:57 am

    Hey Guy’s people who have this issue, Just turn off your IPhone wait for couple of minutes and start your Iphone than try to update…. It Works….!!!! (Preferably WIFI)

  373. Dan M

    09/18/2013 at 12:01 pm

    Update through iTunes appears to be working. Download newest version of iTunes (11.1 – updated 9/18/2013), then you can upgrade to iOS7.

    • Danny

      09/18/2013 at 12:05 pm

      That is what I am trying this time……..

  374. iGeaux

    09/18/2013 at 12:01 pm

    Now im having an issue…My phone won’t activate. Anyone having this issue?

  375. Dan McTaggart (@dmctaggart)

    09/18/2013 at 12:07 pm

    Patience is all that is needed for the iOS7 update. If it doesn’t work or you get an error, keep trying if you want it right away or wait a while and try again.

  376. Raj

    09/18/2013 at 12:08 pm

    Upgrading iPhone 5. It’s giving update unavailable message. It finished downloading but won’t install. Can’t believe apple screwed up so much in their biggest refresh of iOS

    • paul

      09/18/2013 at 12:11 pm

      Cant you read the 50 million OTHER messages above????

    • jamalkhalid

      09/18/2013 at 12:36 pm

      same here.

  377. bharath

    09/18/2013 at 12:11 pm

    Done at last :)…after listening to-turn on airplane mode, reset wifi, switch off phone etc etc and all kinds of absurdities…i recommend you do the most sane thing…just pray to Lord Jony Ive….:| sometimes if u r lucky it works all the way to the end…thats it

  378. james

    09/18/2013 at 12:12 pm

    FINALLY IT DOWNLOADED AND UPDATED….. AFTER TRYING 30 TIMES AND SPENDING AN HOUR DOWNLOADING IT… JESUS.

  379. youngbuckbotl

    09/18/2013 at 12:12 pm

    It downloaded for me and then gave me error messages. I tried and tried again until it finally updated. Just keep trying is all I’m trying to say because it will work, just give it time.

  380. Timon of Athens

    09/18/2013 at 12:14 pm

    mine touched me on the leg and asked me if i was married – WHAT THE HELL APPLE?

  381. geeklore

    09/18/2013 at 12:17 pm

    Downloaded just fine, but failed to install after verifying…says update not available at this time, try again later. Very frustrating…

    • JMG

      09/18/2013 at 12:20 pm

      Same issue for me on an iPhone 4s – may be trying to ping apple servers for verification and can’t get through…

  382. Magic Pig

    09/18/2013 at 12:20 pm

    Send your iPhone/iPad to me and I will fix free of charge.

  383. jasmine

    09/18/2013 at 12:23 pm

    Took dozens of tries to download, then it took over an hour for “preparing update”. Then I got dozens more errors saying it was unable to install even after that was over. Tried rebooting, restarting wifi, nothing helped besides trying over and over. My iphone 4 is now actually installing iOS 7.

  384. Magic Pig

    09/18/2013 at 12:30 pm

    I waited until next week to update and it totally worked!

    • Ali

      09/18/2013 at 1:57 pm

      bahahaha!

  385. jamalkhalid

    09/18/2013 at 12:32 pm

    Got it working on my Ipad 4 but iphone 5 says after downloading “Software update is not available at this time. Try again later”. Tried restarting the phone as well…. no luck yet.

    BTW, not the cause of the above error but for installing make sure your device is either connected to AC power or is more than 50% charged otherwise the update installation wont take place.

    • jamalkhalid

      09/18/2013 at 12:43 pm

      Finally after turning Iphone 5 off for 3 minutes, started the phone and left it on the lock screen.. after about a minute, it prompted to install the update and i clicked on install and now its installing!

  386. Jerry Maheswara

    09/18/2013 at 12:34 pm

    From Indonesia, iPad 2 … Downloaded after trying several times (maybe 10 or more times) and now restart and install still on progress… Waiting time…

    • Jerry Maheswara

      09/18/2013 at 1:00 pm

      Update iOS 7 Successfuly…!!! Congratulation for me…!!!

  387. Magic Pig

    09/18/2013 at 12:36 pm

    How to uninstall the iOS 7?

  388. ni

    09/18/2013 at 12:42 pm

    Just keep trying i got lucky on my 12th time…

  389. Jim

    09/18/2013 at 12:42 pm

    Iphone 5 finally rebooting after upgrade….

  390. Danny

    09/18/2013 at 12:43 pm

    use itunes thats what I did……no issues……..IM DONE SUCKCESS!!!!!!

  391. Pete Magry

    09/18/2013 at 12:50 pm

    iPhone 4, update failed over and over again, have tried for almost 3 hours now. So now it’s time to say “Screw this crap!”

  392. john

    09/18/2013 at 12:52 pm

    FGS, we’ve got half the world updating. No amount of rebooting/restoring/backing up/shouting will free up Apple’s servers……!

  393. ashley

    09/18/2013 at 12:58 pm

    mine says software update unavailable.. help please?

  394. Bob

    09/18/2013 at 12:59 pm

    I thought the Airplane Mode trick worked. But then 1 hr and 35 minutes into the download it failed again. Grr.

  395. Roy

    09/18/2013 at 1:01 pm

    Turn off your mobile/cellular data

  396. vince

    09/18/2013 at 1:01 pm

    Apple should definitely suck my dick and provide that first class quality what they are so proud of.

  397. X-Men

    09/18/2013 at 1:02 pm

    OMG ! in begining itself so many problem, not sure whether OS will run for last.
    hopefully not many bugs in this version

  398. TJ

    09/18/2013 at 1:04 pm

    Update iTunes and then download and update through it. I tried 6 times OTA then updated iTunes and the download took 3 minutes and the update is installing now.

    • TJ

      09/18/2013 at 1:18 pm

      Downloaded and installed in less than 5 minutes over the computer and iTunes.

  399. Justin

    09/18/2013 at 1:06 pm

    Calm down people give them a break. Just think how many millions of people are trying to download it at the same time. I’m surprised how well their servers even lasted this long

  400. Bob

    09/18/2013 at 1:06 pm

    Tried this crap 18 times on iPhone 4 and ipad mini just won’t work

  401. drew

    09/18/2013 at 1:09 pm

    Took a few tries but finally got it. Might have more luck over the computer

  402. Kenneth

    09/18/2013 at 1:10 pm

    Try turning off you iDevice then try it worked for me :)

  403. Ryan

    09/18/2013 at 1:14 pm

    It not working I want to know what’s wrong

    • Magic Pig

      09/18/2013 at 1:40 pm

      Have you tried rebooting?

  404. Julia

    09/18/2013 at 1:19 pm

    iPhone 4, 8GB, spent two hours trying to update it! So frustrating because it goes from 2 hours- 1 hour- 43 minutes- 10 minutes- error! and then error again and again talk about ridiculous. Apple should’ve seriously updated their server because this is so annoying!

    • Magic Pig

      09/18/2013 at 1:39 pm

      The problem is they replaced all their Xserves with Mac minis.

  405. D

    09/18/2013 at 1:27 pm

    I have concentrated deeply using my zen powers and now it works.

    • Magic Pig

      09/18/2013 at 1:34 pm

      Good work.

  406. Sarah

    09/18/2013 at 1:29 pm

    updated my itunes and did the software update through there, it is now working after 20 error notices trying to update it through my phone

    Sarah – Australia

    • Magic Pig

      09/18/2013 at 1:33 pm

      Well done Sarah.

  407. [email protected]

    09/18/2013 at 1:37 pm

    I did a restart of my phone after i got the update error 3 times and now its updating.

  408. Salimudassir

    09/18/2013 at 1:38 pm

    I just tried once, to update, and it showed same error, (4S)

  409. Bud Lee

    09/18/2013 at 1:39 pm

    Mine worked eventually. Mine said it downloaded but then while it was verifying it would say update service not available.

  410. Craig

    09/18/2013 at 1:43 pm

    Mine was giving me an error and now it just shoes iOS6.1.3 is up to date…WTF? This is more frustrating then getting an error…lol.

  411. Ste

    09/18/2013 at 1:47 pm

    I did iPhone 5 iPad mini and iPad 2 and iPad 4 all first time at the same time 120mb rules.

  412. Shweta

    09/18/2013 at 1:49 pm

    After couple of attempts was able to download iOS7 on my iPhone 5 & iPad 3rd generation but now i am having issues in installation process. Keeps displaying a message saying “software update not available”
    Pls help.. :( :(

  413. Ste

    09/18/2013 at 1:50 pm

    Oh and they where all at the launch at 6pm.

  414. Rob

    09/18/2013 at 1:51 pm

    I was getting the same error, kept trying and now it finally completed successfully. I can only assume the problem is due to all the traffic. Keep trying

  415. Ali

    09/18/2013 at 1:54 pm

    Finally, after four hours of nonstop trying I’ve successfully updated. If you don’t want to wait until later just keep trying! It will work!

  416. bharath

    09/18/2013 at 1:55 pm

    TRY THE MANUAL RESET (PRESS HOME BUTTON AND LOCK BUTTON FOR 10 SEC).AFTER RESTARTING TRY THE UPDATE, IT WORKS.
    IT ACTUALLY WORKED FOR ME AND MY FRIENDS…..

  417. Heather

    09/18/2013 at 2:03 pm

    A million people are trying to download it at the same time, its like new years!! the lines get full!!! you have to wait for other people to stop downloading it!!!

  418. Mike

    09/18/2013 at 2:13 pm

    Ok mine went thought the process and I go NO errors but it didn’t finish the process it just won’t do nothing now and will not let me down load it again help

  419. Andrew Murry

    09/18/2013 at 2:43 pm

    mine finally updated fine. looks great. took several tries once the software was downloaded on to the ipad mini and my iphone 5

  420. Oliver J. Zeidler

    09/18/2013 at 2:45 pm

    I managed it, took about 2 hours altogether. Don’t forget to update itunes after that, the 11.1 update is now available, too. You wouldn’t be able to sync your new iOS7 device without updating itunes afterwards

  421. Charles

    09/18/2013 at 3:15 pm

    Finally updated on the ipad after repeatedly getting the error message. Might be a coincidence but it worked after switching the wifi off and back on, also took a few attempts to verify the download so does semm like the servers can’t handle the traffic.

  422. Mark

    09/18/2013 at 3:31 pm

    My Iphone 5 upgraded but now it looks like a windows phone………

  423. An

    09/18/2013 at 3:37 pm

    If anyone is still having problems–my iPad 2 downloaded without issues OTA after plugging it in with the AC adapter (download time: ~1.5 hours). My iPhone 5 took a bit (a lot) longer; after multiple attempts to plug in both AC and into my computer, I finally managed to update iTunes to 11.1 and it was showing 7.0 as the latest software available. Plugged back into my computer and it’s downloading now (download time: 18 hours. omg), after several hours of crazy frustration.

  424. Sumedh

    09/18/2013 at 3:37 pm

    yes at last seen black screen and apple logo…ppl dont give up its 4 am in india and finally i am with ios7…

  425. Seven Minute Abs

    09/18/2013 at 3:46 pm

    Working fine on my iPhone 2

  426. Bob

    09/18/2013 at 4:48 pm

    So I finally got it installed. I got home and downloaded and installed through iTunes. It still took a while. It looks nice but beware if you have a 4S or older. It’s definitely slowing down my 4S. And I changed my home wallpaper to check out the new ones which look pretty cool but when I decided to switch back to a camera roll picture it zooms in on the pic. It gives the option to “Move and Scale” but for me it’s movable but I can’t zoom out to it’s original scale.

  427. Steve

    09/18/2013 at 5:10 pm

    Everyone is complaining but are not thinking about how many idevices that are all trying to update, be patient, the servers are overwhelmed.

  428. BioEGirl

    09/18/2013 at 6:02 pm

    be patient, close all your background apps and put your phone or tablet in airplane mood, then use wifi and keep your fingers crossed. Everybody is trying to do the same thing so make it as easy as possible as your device then just walk away and let the magic happen.

  429. David

    09/18/2013 at 7:36 pm

    download OK, but it screwed my ipad 3 resolution back to ipad 2 level….support hasnt got an answer yet… seems that it cant recogise the ipad 3 retina display

  430. Blair

    09/19/2013 at 4:33 am

    After I tried to update it 2 or three times, I had the idea to check app store. You have to accept the new terms and conditions, maybe update all your apps. Then delete some apps that you don’t mind deleting, and some pics. After that, it worked for me, ipad mini

  431. Jade

    09/19/2013 at 5:32 am

    got mine working now

  432. Jenny

    09/19/2013 at 6:56 am

    My iphone 4 software update just keeps saying it’s loading, and no option for ios 7 is even showing up….software update just keeps loading for hours.

    • Bob

      09/19/2013 at 7:30 am

      Install it through iTunes Jenny. It’s a smoother and faster install. I had to do that to get my 4S updated.

  433. Longs Nigeria

    09/19/2013 at 7:23 am

    after downloading the ios7 software successfully, i had an error during installation. now my itunes is no longer seeing my ipad mini. the ipad mini doesn’t even boot up, it keeps displaying itunes config mode on the screen….

  434. con

    09/19/2013 at 12:39 pm

    Mine uploaded fine but I cannot use IMessage. When I try to log into my apple account is says to check network connections, which I did and reset them and still cannot use IMessage.

  435. meeche101

    09/19/2013 at 5:14 pm

    does a factory reset help at all on iphone 4

  436. tw

    09/19/2013 at 5:33 pm

    so I updated my iphone through iTunes and now it wont let me restore or anything so my phone is useless -_-

  437. Colin

    09/19/2013 at 11:44 pm

    I did the upgrade for my iPad, it said it had successfully downloaded and needed to be installed and then just went into melt down mode and now just has the stupid apple logo on the screen. I have tried to reset, restart but nothing is happening. ANy ideas on how to unjam the stupid thing?

    • Derek

      09/20/2013 at 12:06 am

      Could try rebooting phone and trying again. Had no problem at 9pm GMT. Using …7 now with easr.

  438. tenzin duejom

    09/20/2013 at 5:25 am

    can i pause while updating, cos its taking long time and i do not have internet facility for 24 hrs..

  439. Muthia Rizky Firdaus (@muthiariskyf)

    09/20/2013 at 8:03 pm

    i’ve tried more than 5 times. and always fails!! now i am using iTunes to update it, but now my iPhone on recovery mode. i cant use it, all i have to do is restoring the software but it stop work

  440. parth swth

    09/22/2013 at 9:15 am

    i m not gettin an option of downloading ios 7 direct from mobile it is jst continously check for softwre update nd loading is coming nothing else help me out

  441. Corey Williams

    09/29/2013 at 7:47 pm

    Ive downloaded it and it SUCKS… They’ve changed the colors, text messages aren’t working, and there are tons of issues throughout. Is there anyway to go back to the previous OS??? I DO NOT LIKE this update. If you guys are having problems with it, IMO don’t worry, I wouldn’t do it!

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