Free Xbox One Is Real Deal for Loyal Gamers

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Microsoft has confirmed that the free Xbox One email being sent to users from is not a scam, and that users who have received the email are getting a free Xbox One for their dedication to Microsoft’s entertainment console.

The excitement kicked off after some Xbox users began receiving an email that contained information for a free edition of Microsoft’s next-gen entertainment console. At the time, Microsoft hadn’t publicly commented on the giveaway at all, leaving users to flood the Microsoft Store’s support line with calls asking about how to redeem their console.

Users who were able to get through didn’t always find themselves talking to a representative who knew anything about the free giveaways. However, searches for the email address quickly returned results posted to Microsoft’s own Xbox forums back in 2012. Users in that forum topic confirmed that the email address was real and used to interact with some customers.

xbox one

Those who received the email should follow its instructions to the best of their ability. The email says that users should definitely call sooner than later as Microsoft will begin shipping these consoles on November 22nd.

Users who aren’t a part of the giveaway can still get their hands on Microsoft’s next-generation entertainment console. The company has confirmed that its retail partners will have extra units for users who didn’t pre-order, on hand at launch. Unfortunately, these users will have to arrive at stores pretty early. Most retailers will begin selling the Xbox One at midnight for $499.

At this time, Microsoft seems to be struggling with the onslaught of callers trying to redeem the console. If you can’t get through, it’s probably a good idea to wait an hour or two then call back or holdout for further instructions through Microsoft’s communication channels.

Travis Pope is a Reporter-at-large for GottaBeMobile. He's currently enjoying a romp in the dangerous quicksand that is Microsoft's Windows 8, Windows Phone 8, and Xbox ecosystem.


  1. Kenneth R. Philabaum (@krphilabaum)

    11/06/2013 at 2:19 pm

    I had my email today. I can confirm that everything checks out, all legit. Really happy wasn’t even aware of this til today.

  2. spartan326oliver

    11/06/2013 at 11:38 pm

    as someone that has played on the Xbox since they were 6/7 years old (now 18) im disappointed that I never got anything. probably because im in new zealand :(

  3. Dave Rosowski

    11/13/2013 at 12:51 pm

    I got my msg through xbox on Monday. 100% legit. not only do you get the xbox for free, but they are sending out bundles of games too. 1,3,5 or 10 games w/ 12month live. all 100% digitla download though. Redeam your email TODAY as this is the last day to order if you want it at your door 11/22. ALSO… there is no waiting when you call microsoft store. normal 3-5 min wait as usual.

  4. Dave Rosowski

    11/13/2013 at 12:52 pm

    this is what the message looks like.

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