iPhone 5s Camera Problems Plague Users

11 responses

  1. Parth gheewala

    There is another bug in camera pano mode where the image taken gets black screen in corners if the pic. It happens to old pano pics also.

  2. Don

    I have a iPhone 4s running iOS 7.0.4 and just noticed this issue today (2-20-2014). I couldn’t get the camera to take any pictures, I just keep getting the black screen that crashes after 10-20 seconds, then shows the camera app icon as it fades out and returns me to the home screen. After re-starting the camera app at least 10 times (and reading this article), I shut down and re-boot ed and was finally able to take a picture.

  3. Rick

    I upgraded from an iPhone 4 to 5S and some of my apps eg Box, banking etc just crash. What a waste of money and time. Very disappointed with Apple at the moment.

  4. MJ

    Exact same phone and problem as Don. Several shut downs and resets later still no resolution.

  5. Diane

    My 5C only takes pictures in black and white. Anyone have a solution to that?

  6. jason kay

    Anyone find a solution yet or have apple replace their phone? Sux :(

  7. Ben

    Bump? I still have this problem with iPhone 5. None of these fixes have worked for me.

  8. atilkan

    I still have this problem. After this overpriced iPhone 5s, funny to have problem. Restarting helps but not a solution. iOs 7.1.1

  9. Abderrahim

    me too ios 7.1.2 iphone 4

  10. Allen Kitchen

    I have two iPhone 4s’s – mine and my wife’s – that each had camera issues as follows: the camera app could be selected, but began to freeze up after taking a photo and then switching to Camera Roll view. After taking a few more photos on each, the camera app would not even stay active – it would freeze and then return to the home page.

    Both problems were fixed by deleting about half the images I had stored on each using the photo viewer app and the camera roll album, then doing a full shutdown and restart.

    In my wife’s case, there were about 430 still photos and a few videos. In my case, there were about 100 photos, many of which HDR, and several longer videos.

    I speculate that the native camera app has a hard-to-debug limitation on the total filesize of images that it can work with. Luckily, the native photo viewer app doesn’t have the same limitation.

  11. Ted

    My 5s camera stopped working last October. Right after the 1 yr warranty expired!
    I reset the phone, updated to IOS 8 at that time, and still not working.
    Apple genius bar replaced the camera, with no success.
    The only option is to replace the phone with an upgrade, even Apple is not willing to “fix” it.

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