OQO is Done, But Tech/Team May Live On

Posted by | 05/21/2009 | 20 Comments

OQOTalk posted a note from OQO stating that the company is unable to offer support for its customers because of its financial problems. I happened to run into Bob Rosin, OQO’s SVP of sales and marketing, last night in front of my garage and he confirmed that OQO is finished.

“”We are sad to report that due to financial constraints, OQO is not able to offer repair and service support at this time. We are deeply sorry that despite our best intentions, we are unable to provide continued support for our faithful customers. Please accept our sincerest apologies”

He said that the technology and engineering team will live on if a deal they’re working on with another PC vendor pans out. As I wrote a few weeks ago, nobody’s answering the phone at OQO. The OQO stock is completely depleted, which means anyone hoping to score a final unit or two is out of luck. Bob said they did consider producing a final run of devices, but things didn’t work out.

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  • the real primaz

    Stuart, for the record I did not make any of the posts about service, etc.; I am amazed that someone whom has issues with OQO hides behind my handle? I wanted OQO to do well but only felt they would do so if they provided a touch type keyboard version.

    “since OQO ceased trading” ? what? they always have been a private company as far as I know. If you are upset at them you have the right to. I can see recent buyers being more upset as it appears that they started to cut corners as the more recent product had more tech issues and repair problems than the earlier ones and I would think they knew a long time ago that they were in financial problems.

    Anyways I do agree with Stuart, OQO has tried to service their customers and I do not think they are dishonest people. What I think is that they had great technology but did not use it correctly. Namely their choice in the design of using a thumb based computer. That was their big mistake making it thumb based. That design never was popular even way back in 2004 so for the die hard OQO fans whom think they are gone due to the economy that is bogus. What they should have done is do change the design years ago.

    If they made it a bit longer they could have provided an integrated touch type keyboard and they would have millions of buyers instead of a tiny group of users.

  • tbone

    Primaz: Touch type keyboard?? Are you off your rocker??? This is a HANDHELD device!! Get it??

  • http://www.myspace.com/stuartguthriemusic Stuart Guthrie

    Thanks for clarifying that the real Primaz – I had assumed that the original poster wasn’t you. :-)

    Stu :-)

  • the real primaz

    tbone, yes the OQO had a thumb keyboard and that is why so few people purchased it. Handhelds typically referenced the handheld clamshell Windows CE devices. OQO tried to sell the same old design for many years but the sales remained weak as full Windows is just not very useful with two fingers.

    OQO to me had great technology in making a full PC so tiny and they had good quality for the most part until the last batch which supposedly had a lot of motherboard issues. To me they should have realized the lack of a touch type keyboard was too great and should have modified the design much earlier to adapt and be successful. I highly doubt their technology will live on if you mean someone else making the same device with another brand. It could live on if someone took the internals but made it into a jacket size clamshell that had a touch type keyboard.

  • the real primaz

    Stu, You know my opinion remains that any UMPC without a touch type keyboard will not be very popular nor likely be profitable.

    fyi, you might want to check out Pocketables.net I saw a picture of a new UMPC made in China that I swear looks like a silver OQO?

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