Since playing around with Verizon Wireless’s Samsung Galaxy 10.1 with the built-in 4G LTE radio that connects to the carrier’s mobile network for download speeds of up to 16 Mbps, I have noticed within the last two days that there are repeated connectivity issues that either starts when the device has been asleep for a while or is spurred spontaneously when using the tablet. The Tab would disconnect me from the Internet when the connectivity issue would occur. Attempting to remedy the issue, I’ve tried to enable and disable airplane mode to re-active the radio as well as turning the tablet completely off and powering it back on to see if I can regain network access, but all my attempts were futile.
Sometimes, a hard reset, which would initiate a full factory wipe and clear all data, applications, and files from the tablet’s 16 GB or 32 GB memory would temporarily fix the issue, but the connectivity issue persists. In the past two days, I’ve seen the Galaxy Tab lose connectivity over a dozen times. Even then, after a hard reset, sometimes the Tab still cannot connect to the Internet. The negative thing is that since the Galaxy Tab 10.1 needs to activate on Verizon’s network after it is restored, a non-connected Galaxy Tab 10.1 would do little good. Even connecting via WiFi won’t get past the activation screen so that you can start using the tablet.
It’s unclear if the connectivity issue itself is a hardware or software issue. Hopefully, it’s just a software issue that can be rectified via an OTA update in the future. Interestingly enough, at times, I would get a CDMA Phone Debug Message when I lose connectivity, as seen in the image below.
Dismissing the dialogue box, a second pop up tells me that the Verizon microSIM card for 4G LTE network access is a foreign SIM and not recognized by the system.
Hopefully, in the past few months that it’s taking Motorola to work on the 4G LTE upgrade for the Motorola Xoom 3G, Motorola can iron out any radio issues and we won’t see the same connectivity pains of the Tab 10.1.
I’ve reached out to Verizon Wireless and am awaiting an answer on the connectivity issue. Any early adopters of the 4G Tab 10.1 experiencing Internet problems?