Throughout the day, I’ve been hearing from owners of 4G LTE devices on Verizon who are saying that Verizon’s next-generation network is down. And after a quick poll of GBM staff that own 4G LTE devices, I think it’s safe to say that something is amiss as our devices are also experiencing a data outage. It’s unclear at this point how widespread this outage is, or if it’s affecting every 4G LTE device.
Verizon, to my knowledge hasn’t said anything in regards to the problem.
Right now, we’re seeing HTC ThunderBolt‘s without data, a USB modem that has gone down, a Samsung Stratosphere that can’t get data, but it does appear that voice is still intact.
3G-only devices appear to be fine so it looks like this is an issue with 3G/4G devices only.
We’ll update this story when we hear from Verizon but right now, we have to ask.
Are you able to access voice and data on your 4G LTE device?
If you recall, the same thing happened right around the time the Samsung Droid Charge was supposed to launch, leading to a fairly lengthy delay. Might that be why those rumors about a Galaxy Nexus delay have been circling.
Could be.
Update:
Verizon Wireless is aware of the 4G outage, but does not have an estimated time of resolution (ETR). Unfortunately, this means 4G subscribers will have to make do with voice and text service until further notice.
The above Tweet was sent by the Verizon Wireless support team at about 12:45 pm PDT.
Update 2:
Verizon has issued this statement to us in regards to the outage:
Verizon Wireless engineers have been working to resolve an issue with 4GLTE service that is affecting some customers’ 4G devices. 3G data and voice devices are unaffected. All customers’ voice calls and text messages continue to go through. In the past 24 hours, some 4GLTE customers have reported their devices are operating on 3G data service where they would normally get 4G. Some have reported no issues, others that data access is either intermittent or unavailable. We are working to resolve the issue as quickly as possible.
So, looks like you could be without data for awhile folks.
Outage in Atlanta!
20mbps here in Orange County with my new GALAXY NEXUS. maybe my phone took all the bandwith
my charge is not able to get 4g connection in Detroit
Thunderbolt has not data in Detroit too
droid razr here in the midwest is down too : (
No 4g service, intermittent 3g service on Samsung Droid Charge, in central CT area.
My Xoom is mot connecting as well
Pasadena, CA… no network connection, HTC Thunderbolt. Goes from no connection, picks up a 1x or 3g and immediately drops it.
Mine had the same problem. I changed my Network Mode option to CDMA/EvDo auto (rather than CDMA + LTE/EvDo auto.) Now I at least have 3g.
no 4g in st louis
There’s an outage here in Los Angeles
No 4G or 3G service on Samsung Droid Charge in northern VA.
Down in Saginaw, MI as well… 1x if you’re lucky…
No 3g/4g in Chicago.
Omg this sux!!! I have a thunderbolt and I’m running under 3g :(
Lucky!!! My thunderbolt is running on a super high speed of 1x!!! Ugh!!!
Droid Razr, Bay Area, CA. Only have sporadic 1x since about noon Pacific. 4G aircard has no connection at all.
Minneapolis is out
Out in Maryland. Verizon Wireless store say it’s been down all day. Switching down to 3g won’t work but 3g only phones work. No idea when will be fixed though and of course they don’t post anything online so we’ll know!
Outage in jersey droid razr
San Diego – Droid Bionic. No 3G/4G.
No data connection in Lansing, MI. DROID Bionic
Outage in Huntsville, Alabama – voice, but no 3G or 4G/LTE
Out in Minneapolis, 3G and 1X connect then drop. Started around 12:30PM CST. Called 611 on phone, recorded message said known outage ‘in my area’ (my ‘area’ must be USA) and that they were working on it.
Milwaukee, WI OUT…I blame Motorla…just because they made me buy this POS Bionic :)
Seattle, WA – my wife’s RAZR’s 4g has been down since yesterday afternoon. Verizon’s customer service has been very unhelpful and refuses to admit that it’s a network problem.
not a bit surprised with the response you were recieving from vzw. they irritate the poo outta me sometimes!
No 4G in Milwaukee WI
In Austin, TX on Droid Bionic and it’s down for me!
Droid Charge in Portland Oregon (that I just activated and wanted to play with grr) can’t get data. Called VZ customer service; they are “aware” of a problem with 4G.
out in Denver also
No 3G/$g in Dallas. Droid Bionic
out in Burbank, cA.
No data on my droid bionic or galaxy 10.1 in Miami fl.
Same problems in Columbus, OH on my bionic
Thunderbolt in San Francisco Bay Area is out.
no 3g/4g on thunderbolt in Long Beach, CA, but Pantech UM 175 3g working perfectly
4G out here in NYC since yesterday (Tuesday) 6-7 PM!
Spotty 3G at best…
No 4g in Charlotte
hello wifi ;)
I have no data on my Droid Charge in Seattle today.
Samsung Stratosphere in Austin, TX. No 4G, intermittent 3G. Voice is still okay, but it’s dropping more than usual. Text is hit and miss.
Richmond, Va Droid Bionic, No connection
4g air card down in Chicago!
NE Indiana
RAZR down in Madison, WI…no 3G or 4G.
Bionic Madison WI Down
No data connection in Lansing, MI.
No 3G or 4G on my Bionic in Des Moines.
Just got off the phone with VZW….4G is having issues nationwide….data is up and down.
No 4G on the Charge in Jax, FL either.
No 4G LTE or 3G in Columbia, SC.
My Thunderbolt in down in Downtown Chicago
Bionic in Phoenix here. No 4G, no 3G. Signal bars full in white. Under ‘status’ list shows I am connected to LTE with good signal strength. Call seem to be working fine.
Lost 4G on Bionic about an hour ago in Los Angeles area.
Droid Bionic in 4G/3G Minneaplois/ St. Paul is out. Was told by Verizon customer service that they have no information on outage
Outage in Denver. Trying to activate new 4G hotspot and rep indicated that 4G was down nationwide…
No 4G in Chicagoland. Just called Verizon support and they confirmed that they are experiencing outages on 4G devices not picking up either 4G or 3G and my ThunderBolt will be ‘right as rain’ shortly.
I have no service in Minneapolis, MN area either!!
GOD HELP US!
Down in Albuquerque/Santa Fe
No 4g or 3g in Nashville.
We have sales cost to cost and they are all down.
No 4g or 3g in Mobile, AL
No 4G or 3G in Chattanooga, TN either. It’s been down since I woke up this morning on my Bionic. Ticked off because I had to unroot my phone to take back in to Verizon only to find out that it was a VZW issue nationwide.
Droid Bionic out in Los Angeles.
san antonio tx, no service on my thunderbolt
no 4g indianapolis
No 4G or 3G in Indiana
Well clearly the only way out of this is suicide. Bye all.
Droid RAZR – No 3G/4G in the Quad Cities IA/IL
Just got 3G back on my Bionic in Minneapolis, MN.
my Charge in MN is not getting 4G or 3G. It’s been down for about 2 1/2 hours.
Yeah my Droid bionic is still sitting at Verizon waiting to program
No 3G/4G service in Knoxville, TN right now either. But it does appear the article is correct. My wife’s, 3G only Droid Incredible, is working fine. Seems it is SIM Card related.
Fort Lauderdale 3:15. Out. Droid Razr.
No 4G or 3G on my Thunderbolt here in Alpharetta, GA(about 25 miles north of Atlanta).
Finally got spotty 3G on Bionic in Los Angeles. Only some apps are working though.
NYC. Motorola Razor out. Can’t make calls, text or surf web. phone is completely useless for teh past 24hrs. Verizon needs to gett ehir act togetehr and elt people know what the heck is going on and stop responding with these lame generic statements
No 4G in Champaign, Illinois, lost it at about Noon local time 12/7/11. Tried rebooting Bionic, picked up a signal, but dropped it immediately. Thought it was interference from the hospital I was in at the time visiting a family member.
outage in omaha, ne
Tampa Fl out also…droid bionic…3g n 4g down
Out in stockton California why do we pay so much for such an unstable network? No 3g or 4g bionic.
outage in washington dc….
No 3g or 4g/LTE in pittsburgh, pa on droid charge
4G out in central CA (Fresno/Clovis)
4G down in Dallas/Fort Worth. Thought it was just my phone and stopped in at a Verizon store. They became aware of the outage while I was in the store (they thought I had a bad SIM card, as my RAZR gave a message indicating such).
NOTE: 4G/LTE capable phones will NOT fail back to 3G during this outage. They SHOULD, but they won’t. They said that is a bug they’re working on. So, no data.
Not sure if it’s because they replaced my SIM card today (during the outage) or not, but I can’t make phone calls, either–I get a message that I’ll be connected with an operator to make a credit card paid call. Nice.
My 3G automatically came on. Took an hour, but it did it on its own. Bionic, Modesto, Ca.
my droid charge is down in nashville :( sad day. what to do what to do???? ugh, i hate actually having to work at work
Houston Droid Charge no connection
Out in Colorado springs
4g back up in detroit
Just lost 3g and 4g about 30 mins ago… I live in jax Fl….
Outage in Naperville/Chicago IL no 4G or internet.
Just got 4G back in Pittsburgh
No 4g or 3g on Motorola RAZR in Clinton twp Michigan
Droid Razr, no data since noon, Seattle
Out in SF Bay Area on DROID Bionic
LG Revolution in Indianapolis, IN out and only showing up as 3 bar 1G/ 0G connection.
Yep. Been without 4G wireless data service since 2.00 pm today in Scarsdale, NY
2 Bionics, 1 Xoom, 1 Thunderbolt in Florida Down. Verizon advised that its a problem with 4G SIM cards – we have multiple 3G only (Non-SIM) devices and they are working fine on Verizon
Outage in Modesto, Ca. Droid Bionic. It finally switched to 3G on its own after over an hour!
No 4G/3G in Middletown, Delaware
Scotts Valley / Santa Cruz California – no 3g or 4g on bionic
3G finally up in San Diego
No LTE or 3G in Dallas
Droid RAZR in Downey (Los Angeles area) … but connected via WiFi and it’s working fine
No 4G Fort Collins, CO. Just got the Droid Razr this afternoon, needs 4G to activate, thanks Verizon.
Out in new Hampshire and Massachusetts! Razr
4g back down in detroit :(
nooo :( don’t make me lose hope. i’ve been checking mine every 10 or so minutes thinking they were about to get them all back online! DANGIT
Down in San Francisco and outer suburbs. On a Thunderbolt
Thunderbolt in DC is good!
I don’t pay $160/ month for just text and talk!!!! Come on Verizon!!!! >_<
Out here in San Dimas, CA. My Razr only gets 3G. My co-worker’s Razr gets 4G. WTH…???
I don’t pay $160/mo for just talk and text!!! Come on Verizon!!!! >_<
No 3G/4G Rezound, Portland, OR area :(
4G mifi hotspot no internet connection in Salem OR; Verizon on the phone says nationwide 4G outage with no ETA for a fix
4G LTE and 3G not working on my Charge in Pittsburgh, PA
Out in Benson AZ
4g up in detroit…for now…
Rochester is out.
NO SERVICE IN CHANDLER, AZ OR GILBERT, AZ :( C’MON VERIZON!!
I’m in Torrance, CA no 4g buy I am getting 3g on my razr
3G and 4G has been down around Seattle, WA for about an hour and a half. Own a Driod Bionic. 3G just came back on a few minutes ago.
Droid Razr is back up with 3G service in Seattle. No 4G yet, but at least I have data!
Rolla, MI Droid Razr no 4G all day but had 3G for only a short period. This is bullshit.
Verizon said “Verizon Wireless engineers have been working to resolve an
issue with 4G LTE service that is affecting some customers’ 4G devices.” I would like to know Verizon’s definition of “some”. It appears it it affect most if not all 4G devices
3G Back in Phoenix area. Bionic
Dayton Ohio….out!!
4g back down in detroit
No 4g and intermittent 3g here in Southern Illinois.
NYC no LTE 4G just occasional 3g – Droid Bionic
phlpn.es/829r8s
California hit as well my motorola xoom no data at all 4g or 3g
Have a 3G GSM iPhone 4 and its working just fine! Still fast speeds!
4G down in Chicago as of 5pm today, worked fine around 130p cst, voice/txt/3g works fine
back up in dayton Ohio
I fixed it by going to wifi/networks>roaming>CDMA only
At least there’s 3G now.
I just got the HTC rezound to find out 4g out I can’t even activate my new phone and my old phone had no network nomore
Out here in Western md too
4G down on Thunderbolt in Colorado Springs.
In Denver I’m getting occasional sporadic 3G coverage. Have not had 4G all evening on my Droid Bionic. Wireless hotspots still let me have access to the internet. Voice and text appear unaffected.
Started having problems in New York City last night around 6. Problems all day today in Chicago. Seems like it is getting better now at 8 PM.
phlpn.es/829r8s
Bionic 4G not working in Detroit for me since 12/6. Just got bars, not even 3G
Mifi down in Dallas get 3G but will not connect to Internet either.
thunderbolt Columbus, OH still able to run 3G/4G
1x only in San Jose, CA.
4G is back up in the Nashville area.
down in austin
down in Austin
4G out in Albuquerque, Droid Charge
For the prices that verizon charges, you would kind of figure the 4Gcalls network would be good to go. What a shame. Seriously considering transferring to a more dependable carrier.
Disappointing, 4GLTE was one of the main reasons I purchased the Bionic instead of the iphone in SLC.
No 4g just got my bionic what the hell need to fix this not paying all this money to not have 4g
All is fine now, it was down for a few hours in the SF Bay Area (3G affected)
3g service is unaffected like FUN.
Me and my Razer have a compelling case to the contrary.
This is fucking bullshit what are we paying these people for? 4g lte always down and no service like we were promised?
Don’t offer a service you cant deliver, simple and plain San antonio tx here on a thunderbolt.