Verizon Galaxy Nexus Signal Issue Fix In The Works

Last week was a big week for Android as Verizon launched the heralded Samsung Galaxy Nexus onto its 4G LTE network. And while we gave the phone a very favorable review, we couldn’t help but notice the phone experiencing some signal strength issues. At first, we thought it was just happening in a few isolated areas but, as it turns out, it’s more widespread than we initially thought.

Today, Verizon support has announced via Twitter that the company is apparently aware of the issues that are plaguing Galaxy Nexus owners and that the carrier is looking into them.

In addition, it appears that a software fix is being developed although the person manning the company’s Twitter account claims that there is currently no ETA for that piece of software’s arrival.

@schleppydotnet A fix for this issue is under review & will be included in the first post launch maintenance release SW for this device. ^JB

That means that those of you that are currently experiencing connection issues are going to have to deal with them a bit longer. If your phone is using up too much battery life searching for 4G LTE, you can turn off 4G LTE temporarily in the settings.

Galaxy Nexus

The issues center around the phone dropping calls and the device abruptly losing its connection, as you can see in the photo above. Out in Ohio, our own Josh Smith has also had an extremely difficult time attaining full bars of 4G LTE. I’ve also seen the same thing here in the San Francisco Bay Area.

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Obviously, that’s not the experience that we expected and it’s probably not the experience that many of you out there, who had been waiting for two months to get a hold of this device, had been expecting either.

Hopefully, Samsung and Verizon get this patched up soon.

Anyone out there with a new Galaxy Nexus dealing with the same kind of issues?

  

Comments

  1. dawn m. armfield says

    I’m in the Twin Cities. I get only 2 bars, at most, of LTE, and lose calls — in that I can hear them, but they can’t hear me (on almost every call).

    • Anonymous says

      Also in the Twin Cities, I’ve been getting that same thing.  They can hear me but I can’t hear them.  And that continues until I power-cycle my phone.

  2. Tom says

    I live near Columbus Ohio where Verizon always has full bars and calls are dropping and getting 0.5 download speed.

  3. justin says

    Having this same problem in northeastern wi, the problem isnt so bad in green bay where their is a strong 4g but north more i get a weak signal ind dropped signal in alir of normal places. And also connection times out ALOT! Even when connected to wifi at home . Super annoying

  4. justin l says

    Having this same problem in northeastern wi, the problem isnt so bad in green bay where their is a strong 4g but north more i get a weak signal ind dropped signal in alir of normal places. And also connection times out ALOT! Even when connected to wifi at home . Super annoying

  5. max2simi says

    I barely get any service here in Princeton, NJ and verizon’s 4g lte coverage map displays most of new jersey, especially where I live, being completely covered. The phone is great but I have been unable to use the phone to its lte speed potential…

  6. Ppsihos says

    in gurnee suburb of chicago, rarely get 4g anymore, and my bionic had no issues getting 4g.  yesterday download speeds were about 5mb.  my friends iphone 4 was getting 6mb.

  7. Guitarmv says

    Akron, OH and surrounding areas. GNex takes several minutes to find data signal when switching between radios (wi-fi, 3G, 4G) and sometimes loses basic Verizon coverage. Also, I can’t get 4G at home (a rural area) even though Verizon’s coverage map clearly shows it as a 4G supported area. Also have had some problems with strange radio interference noises during phone calls, seems to happen if I accidentally leave wi-fi on where there is no wi-fi network and then answer a call.

  8. Dingo says

    I just got this a few days ago. I have yet to have full bars, keep losing signal and dropping calls.  Its getting really annoying

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