Mobile
Verizon Wireless 4G LTE Data Outage Now Nationwide
Looks like the outage folks on the west coast suffered last night was not a blip. Verizon Wireless is suffering its second major outage of their data network in less than two weeks, affecting customers across the U. S.
Customers on the support forums and on Twitter have been reporting outages since last night, and folks on the east coast are waking up to a world without data. According to CNet, early this morning at least one commenter got a confirmation from a phone support tech around 6:30am eastern time that the outage is nationwide and there’s no ETA on when it will end. Verizon confirmed this to The Verge.
Not surprisingly, the carrier isn’t offering many details on the whys or hows, just assuring everyone that they’re working on it.
The outage is of the 4G network, though some users are having trouble connecting to 3G. However, it’s still possible to do so. On the Galaxy Nexus I switched the phone from LTE/CDMA mode to CDMA and, after about 10 minutes, the phone switched to 3G. On the Thunderbolt it took about that much time to get itself together on 3G, though it made a pitstop at 1X first. Neither phone is getting particularly fast 3G performance.
If your phone continues to insist there is no mobile network, try switching to 3G manually. If you have access to Wi-Fi, use that instead.
As Chuong pointed out, this still starting to have shades of BlackBerry, which can’t be good for Verizon’s rep.
How long has Verizon’s data service been down for you? Are you able to get on 3G?
Mekanism1200
12/21/2011 at 6:50 am
Thanks for posting this, i thought it was my gnex and not the network! Mine took ten minutes to get a 3g signal as well. This is in san diego.
tfadams
12/21/2011 at 6:54 am
In and north of NYC, no 4G since early this morning and intermittent 3G on Droid Razr
Rob
12/21/2011 at 7:03 am
I also thought it was my GNex. Thank god it’s not. I haven’t had 4g all day and I can’t even get it to connect to 3g. Hope this is fixed soon….
Lifeinrtrospct
12/21/2011 at 7:03 am
I set my Bionic down to CDMA, rebooted, and I’ve been able to hold a 3G signal.
-San Antonio, TX
Don
12/21/2011 at 7:05 am
No 3G or 4G service in Mesa, Az this morning. Just called 611 and they acknowledged outage in this area and say they are working on it.
Anonymous
12/21/2011 at 7:07 am
Woke up to no 4G.
Manually changed to 3G and been watching tethered Hulu on 3G since.
Laurieellis27
12/21/2011 at 7:19 am
I’m in southern Illinois. I don’t even have 3G. Thank the lord for wifi
MarkMN
12/21/2011 at 7:23 am
No 4G in Minneapolis…..
Chad Galliart
12/21/2011 at 7:26 am
Only getting 1X on my Rezound in Mobile, AL
Charles
12/21/2011 at 7:47 am
4G is back up in the Nashville market…
Rayraycarter4
12/21/2011 at 7:47 am
In Texas my data was down this morning its on 3g now ain’t seen 4g yet :/ hopefully today it’ll be fixed
DonJulio
12/21/2011 at 7:48 am
not sure about the rest of you, but I’ll be calling Verizon for an adjustment on my bill once it’s back up and running.
kissablyperfect
12/21/2011 at 8:01 am
I know that’s right. In Troy, AL and have been getting no 4G and intermittent (if any) 3G on my Nexus since early this morning. I woke up at 5 am to find that I’m without service. I’m pretty annoyed.
phroggystyle
12/21/2011 at 7:48 am
No 4G in Spokane, WA
bull
12/21/2011 at 8:08 am
Bionic LTE in Raleigh NC has been out for about 2 or 3 hours
Nonverizon
12/21/2011 at 8:57 am
And for this GREAT Service they charge you 2 times what I pay on tmobile then wonder why I dont switch …. WELL DUH ….
Brett Aquila
12/21/2011 at 1:57 pm
I’m outside Buffalo, NY. No data using the Galaxy Nexus as a wifi hotspot at all since 6 am. I can get data using the phone, but can’t use it as a hotspot