Verizon Experiencing Data Outage in Midwest (Update)
Midwest Verizon subscribers that have data connection issues can rest easy knowing they are not alone, the carrier is experiencing 3G and 4G LTE data issues across the Midwest.
According to The Verge, many Verizon users in the Midwest can’t use their mobile devices to connect to the web. The outage appears to affect Verizon’s 3G and 4G LTE networks, so it extends to any smartphone, tablet, or mobile hotspot user. The outage doesn’t mean that data services are dead, it just means that the data connections aren’t reliable, and cut out a lot.
Voice services on Verizon’s network are working normally at the moment, so smartphones aren’t completely useless during the outage.
The outages may not affect everyone in the Midwest, but a Twitter search shows many users contacting Verizon Support about data issues. Unfortunately not every tweet has location data, so it’s hard to say exactly which areas have the data issues without actually being there.
We contacted Verizon for comment, but we are still waiting for an official response from the company.
Update: Verizon issued this statement on the issue:
In Illinois, Indiana, Kentucky and Wisconsin this morning, there was a brief network issue affecting 3G data service for some but not all customers with 3G devices. Our network team resolved the issue around 9 a.m. (eastern). Those customers still had voice and texting capabilities throughout. 4G LTE data service was unaffected.
We hope the carrier can fix this problem relatively soon. We don’t know what caused the outage, but we do know that not having data is incredibly frustrating, especially when it’s so expensive.
GottaBeMobile Editor Josh Smith still has 4G LTE data connectivity in Northwest Ohio, and reader John Davis reports that Verizon 4G LTE is fine in South Alabama.
Are you experiencing a 3G or 4G LTE outage on Verizon today? If so leave your experience and location in the comments.