Nexus 7 2: 7 Potential Flaws Buyers Need to Consider

Next week, Google is likely going to unveil not only its latest Android update in the form of Android 4.3 Jelly Bean but also its new Nexus 7 tablet, currently dubbed Nexus 7 2. And while many consumers likely have their eye on the new collaboration between Asus and Google, there are several potential Nexus 7 2 flaws that prospective buyers need to consider.

Earlier this year, rumors surfaced indicating that Google was prepping a Nexus 7 2 tablet, possibly for its Google I/O conference in May. Google I/O of course came and went without a Nexus 7 2 or a new Android tablet. It now appears that Google was saving both of those announcements for a later date as the company appears poised to deliver next week.

Google sent out media invites earlier this week for a breakfast in San Francisco with Android head Sundar Pichai. The contents of the event, set to take place on July 24th, are unknown but it’s clear that it will be Android related and will likely be the launch pad for Android 4.3 Jelly Bean and the new Nexus 7 tablet, both of which have been heavily rumored in recent days.

In fact, both Android 4.3 and the Nexus 7 2 themselves have leaked to the surface in the past 24 hours, all but confirming their arrival at the event next week.

Right now, the Nexus 7 2 remains unofficial, but that doesn’t mean we don’t know a lot about it. The device has leaked out so often that we know that it will have a display in the 7-inch range that sports 1980 x 1200 resolution, a quad-core processor, a 5MP rear camera, a 1.9MP camera, and a design that is similar to the one found on the Nexus 7.

The device is said to be coming in 16GB and 32GB with $230 and $270 price tags, $30 increases from the Nexus 7. The starting price is exactly $100 less than the iPad mini which starts at $330.

Google’s new Nexus 7 2 looks like it will be a quality device and one that will likely be eaten up by consumers. However, there are some potential flaws that buyers will need to consider before ruling out other tablets.

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Here now, we take a look at seven likely flaws that prospective Nexus 7 2 buyers need to think about ahead of its release.

Customer Service

Google doesn't provide stellar customer service.

Google doesn’t provide stellar customer service.

The first potential, but likely, Nexus 7 2 flaw that consumers will want to consider is Google’s less than ideal customer service. Google is not known for its fantastic customer service support and with a device like the Nexus 7 2, a developer device with the potential for a lot of issues, customer service is going to be something that many users will likely be looking into.

Consider this. When the Nexus 7 first came out, users ran into a number of issues. However, instead of a flawless process, early adopters unfortunately ran into a bunch of issues trying to return their defective devices. Shortages caused long waiting times. Users had to foot the bill for their flawed devices. And we also saw others just have poor experiences overall.

Consider the competition. Apple has been in the hardware business for years and it has it down to a science. Furthermore, Apple stores exist so that users can bring in their device to get looked at or replaced. Unless Google drastically changes in the next few months, there will be no dedicated place to take the Nexus 7 2 and there will more than likely be a return processor filled with headaches.

With a normal device, this wouldn’t be a problem, but Nexus devices are not known for their polished nature.

Hardware Issues

That leads us to another potential and again, very likely Nexus 7 2 flaw. For those that don’t know, Nexus devices are named Nexus for a reason. They are developer devices that while popular with consumers, are released with Android developers in mind. What this means is that they don’t always feel complete, they often feel, like test devices. And that’s because they sort of are.

When the Nexus 7 first came out, we saw a number of hardware defects emerge. From dead pixels to poor control on the display to adhesive falling apart, the Nexus 7 was full of hardware defects. We’ve also seen Nexus 7 devices randomly start dying, something that has been blamed on cheap memory.

While we can’t say whether or not this will happen with the Nexus 7 2, given that it’s the same two companies, given that we’ve seen hardware issues with Nexus devices prior to the Nexus 7, and given that the Nexus 7 2 is likely going to be cheap, it’s possible that users could run into any number of hardware problems.

And unfortunately, the customer service may not be up to snuff.

Software Bugs

Hardware isn’t the only thing that has plagued the Nexus 7 and other Nexus devices. Software has been a major issue as well with users complaining, regularly, about issues with the software. Here at Gotta Be Mobile, we’ve been dealing with Nexus 7 software issues ever since the arrival of Android 4.2 Jelly Bean, an update that was issued in November of last year.

This is all part of the Nexus experience. Harking back to what we said about these being developer devices, users need to prepare themselves for flawed software. While it’s nice that these software updates come from Google, they often come with a number of bugs on board, bugs that likely would have been weeded out by the carrier testing process that everyone loves to slam for taking so long.

The fact that we’ve seen major issues persist on the Nexus 7 since November should cause concern for anyone thinking about buying a Nexus device, particularly those that are looking at buying a Nexus 7 2.

Android 4.3 Jelly Bean may still be Jelly Bean, but there is certainly the potential for new bugs.

No Expandable Storage

Google has made it clear that it won’t be releasing Nexus branded devices with microSD card slots. And so, those that need any storage beyond 16GB or 32GB with the Nexus 7 2, will likely have to depend on the cloud.

For many users, this won’t be an issue. For others, particularly those that play a lot of games, this is likely going to be a major problem. 16GB is going to feel extremely cramped for some users and even at 32GB, tablet owners may have issue storing all of their content. There’s a reason why Apple offers 64GB and 128GB iPads after all.

There are ways to get around the lack of a microSD card slot but they are not reasonable solutions for those that might be buying a tablet or coming to Android for the first time.

Limited Carrier Options

A new report claims the new Nexus 7 will arrive in July.

Don’t expect a wide swath of carriers.

Thinking about buying the Nexus 7 2 on carriers other than AT&T or T-Mobile. Think again. The Nexus 7 2 has been proven to have LTE bands for AT&T and T-Mobile and given that we’ve seen previous Nexus devices arrive for those carriers, it’s all but confirmed. However, those holding out hope for a wide carrier launch are likely to be disappointed.

We’ve seen an FCC filing show that the Nexus 7 2 has support for Verizon’s LTE network but there is no guarantee that it will work on the nation’s largest service provider. Sprint seems to be out of the question, as do smaller carriers like U.S. Cellular.

AT&T is going to be the best option for users but even then, it’s not available everywhere and T-Mobile’s LTE network is still extremely limited. This will certainly not be a flaw for everyone but for others, the lack of carrier options will be a deal breaker especially at the price and especially with the iPad mini available on the four largest carriers in the U.S.

Hopefully, Google recognizes the demand and caters to it.

Lack of Accessories at Launch

For whatever reason, Google likes to promise Nexus accessories at launch and then launch them several weeks down the line. We saw it with the Nexus 7 dock, we saw it with the Nexus 4 wireless charger.

With history in mind, it’s reasonable to think that the Nexus 7 2 official accessory options will likely be limited at launch, something that frustrate those that like to pair with their tablet with a dock, case or charger.

Nexus accessories don't always arrive at launch.

Nexus accessories don’t always arrive at launch.

Should it keep the same dimensions, we could see Google simply reuse accessories but at this point, that remains unclear. What is clear is that Nexus devices have had a checkered past with accessories.

Sub Par Camera

Consumers should expect a flawed rear camera. The Nexus 7 2 is rumored to have a 5MP camera on board which is a nice, considering the original didn’t have a rear-facing camera.

However, given that this is a tablet and not a smartphone and a cheap tablet at that, consumers should expect the camera to be mediocre.

Comments

  1. Gozdanei says

    Come on dude, this thing has not been released yet and you are telling us about it’s ‘flaws’!

    • AndrewH says

      Well, technically these are “expected” flaws, serving as a warning to potential buyers that may otherwise be unaware.

  2. Garry Douglas says

    These comments are not well informed and offer readers looking for guidance no help at all. Very biased article. Comments say Google has poor customer service but no mention of attitudes within Apple that show customers are the thing Apple cares about. Apple was found guilty of price fixing its ebooks.

  3. john says

    I think this article is actually about telling people not to remarry again because all the future possible significant others could have the potential flaws of their ex husbands or wives…!!!!! Come on, save it for real problems…

    • Phil O'Sopher says

      I admire your thoughtful and constructive contribution to the thread. lol. You forgot to add “suchs apple dick” at the end to make it a real tautology

  4. aaron says

    This web site feels like a front for stealth Apple marketing. I love Apple but this site makes my Spidey sense tingle.

  5. George says

    way to go with this article, itard. perhaps can you put a full-page image of an iphone somewhere subtle as well, might as well huh tard?

  6. ron says

    This is funny Apple must have paid for this article. No Apple device has expandable storage.

  7. nope says

    I’m convinced “Adam Mills” is just script that rehashes the same article 3 times a week with minor variations. Somebody could at least program some subtely into it though.

      • Marty says

        Calling the author “Adam Pills”, which is an anagram of “Small IPad” would be a little too obvious.

  8. Beau says

    This is the most biased piece of bollocks I have ever read.
    Speaking from personal experience, Google customer service is fantastic, the reason for the long delays on the first release was that the tablet was so much more popular than anyone expected.

    ‘Nexus devices are not known for their polished nature’ have you ever held a nexus 4 or nexus 10?

    Nexus devices are in no way incomplete, the camera was left off the nexus 7 to lower the cost, and in a world where everyone has a smart phone with a camera, there’s really no need to have a massive camera on a tablet, about the only use would be showing something on Skype. Face it. You look like an idiot trying to take a photo on a tablet.

    Also, you label this as a developers tablet. Therefore everything about it (including software) is part of the development cycle. This in no way makes it ‘flawed’
    And the fact that you would try to turn consumers away based on hardware AND software is quite simply appalling.

    And on a last note, Google has said multiple times why they don’t like sdcards and expandable memory, the short version is having all the storage in one place makes everything smoother and easier. Plus we’ll likely see a 64gb version before too long.

    In closing, you, sir, are an idiot.

    Personally I am amazed that we will be getting a snapdragon 600 (or s4pro) with 4gb RAM and a 1080p for only $30 more than the original nexus 7.

    • subs says

      Brilliant. The best thing about this terrible article, actually, is the comments, in which people are totally biased, but at least they are entertaining and make no pretense on being informative news, like the crappy article did.

  9. babygirl says

    Will there be a WiFi only version, like the first Nexus 7 originally was? I don’t care about carrier issues. I guess I technically use mine on Verizon’s network when I’m away from home with no free WiFi access (via hotspot from my Verizon phone)….I’m excited about the new release..

  10. Carter says

    The previous piece you wrote slamming Nexus 7 2 and injecting iPAD mini in the middle to “recommend” it is still fresh. Writing two article of the same flavor weeks apart with different wording is looking desperate. If you want to do this for a living, writing to skew the crowd, try to be a bit less obvious.

  11. mahesh says

    It is a paid artical. How can he report FLAWS when no one has seen product. All I know is no product is perfect which can satisfy everyone.

  12. that guy says

    way to be unbiased, sadly people are going to believe you about the “flaws” when no one has even seen the device. Only thing true is google support could use a boost.

    • subs says

      Brilliant. The best thing about this terrible article, actually, is the comments, in which people are totally biased, but at least they are entertaining and make no pretense on being informative news, like the crappy article did.

  13. Geoff says

    After reading this article, I know to never bother reading anything related to this website ever again. What a waste of time. Do you take your readers for idiots?

  14. adam mills is a spaz says

    This is the most ridiculous article I’ve ever read. Did Google shoot your dog and fu*k your girlfriend???

  15. Sam says

    Does anyone really believe this is “reporting”? This is pure and simple “commentary”, full of bias like all commentary is. What, is this guy the “Hannity” of tech? Let me guess, there’s no global warming, Obama has no birth certificate, and the Nexus 7 2 was created by Al-Qaeda. The iPad was created by Jesus.

    - “This is not the Journalism you were looking for” -

  16. Robert says

    Apple fan boy non news reminds me of delusional “FOX TV” non news parading as journalism – total BS. Shove it fanboy!

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