Back in May, AT&T updated its original Samsung Galaxy Note with Android 4.1 Jelly Bean, an update that users had been on the look out for for some time. However, the update brought some serious issues along with it and unfortunately, AT&T Galaxy Note owners are still suffering from Jelly Bean update problems, months after its initial release.
On May 2nd, after a lengthy wait, AT&T made the Galaxy Note Android 4.1 Jelly Bean update available to owners of the original Galaxy Note. At the time, the update was anticipated due to the features it was supposed to deliver. Unfortunately, while the update did bring some good along with it, it also brought a ton of bad.
Immediately, it became clear that one of the most coveted features of Samsung’s Galaxy Note 2 software, Multi-Window View, had been left off of the AT&T Galaxy Note update. Multi-Window View allows users to use two applications at once, something that is fantastic on the Galaxy Note 2 thanks to the screen real estate. The missing feature was only part of the downside to Android 4.1, however.
Also include in the Android 4.1 Jelly Bean update were lag and battery life issues, issues that sadly are still a problem for those utilizing AT&T’s older Galaxy Note, a device that has since been replaced by not only the Galaxy Note 2, but now, the Galaxy Note 3 as well.
Over the past few months, we’ve received many complaints from AT&T Galaxy Note owners who are still experiencing major issues with lag and battery life. Today, those issues have been rekindled with one owner detailing the issues that he’s been having with the AT&T Galaxy Note.
He claims that his Galaxy Note, after the update, was experiencing the lag and battery life issues. He claims that “just leaving the phone idle, connected to WiFi, with Power Saving ON, BlueTooth OFF, GPS OFF and cellular data on with a strong signal” his battery drops from 100% to 50% in just seven hours.
This particular Galaxy Note user also claims that he took the Galaxy Note to an AT&T Service Center to get it fixed and while it provided a temporary fix, the battery drain remains and the lag has returned.
He is not alone. We’ve heard from several AT&T Galaxy Note owners who have complained about these issues for months, and sadly, there is no clear fix for either of them.
It’s also not clear what kind of upgrade path AT&T has planned for the Galaxy Note. Rumors suggest that the Galaxy Note may be getting Android 4.2 at some point, though that has not been confirmed by Samsung or AT&T.
The Galaxy Note 2 will be getting Android 4.3 next month, skipping Android 4.2 entirely.
It’s possible that AT&T will roll out a fix for the Galaxy Note at some point down the road, maybe before a major Android update, but the fact that these major issues have lingered this long are a bit of a blight particularly with AT&T Galaxy Note owners set to come off contract next year.