Rockstar: Here’s What to Do if GTA 5 Freezes

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Rockstar’s latest open-world simulation, Grand Theft Auto 5, GTA 5 for short, has only been available for a day. However that isn’t stopping the developer from addressing a few of the issues that gamers have reported when trying to play the title on their Xbox 360 or PlayStation 3.

According to Rockstar, loading freezes are possibly being caused by an error when someone fails the Jewel Store Job Prep mission of the game saying, “This issue can occur either during a mission replay of “The Jewel Store job prep” or when retrying the mission after failing when acquiring the pest control van. A possible workaround at this stage would be avoid failing the mission at this particular point or to attempt this mission during the day, as it is possible the issue is caused by a scenario scripted to happen at night time.”

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The main cast of Grand Theft Auto 5.

That isn’t the only mission that seems to give players who failed it once trouble, it’s Rockstar’s assertion that the same bug could be behind the locked doors at the game’s Lester Garment Factory, even though users have to enter it to continue one of the game’s early missions.

Read: GTA 5 Reviews – Worth The Price of Admission  

Finally, the company is also asserting that users who are having trouble when the Trevor character becomes stuck after trying to walk ahead of Floyd during The Port Heist 1 – Setup mission should simply stay behind Floyd to avoid getting stuck in the game’s environment.

It appears that users who are holding out for a patch to fix these issues might be in for a longer wait. While Rockstar is acknowledging that Grand Theft Auto 5 does have a few game breaking bugs — mainly the loading screen issues — it hasn’t yet commented on how quickly it’ll move to fix those issues.

While game developers for the Xbox 360 and PlayStation 4 can issue patches to fix their games over time, getting patches approved through Microsoft and Sony’s online gaming services does take time, something that users might not have much of if they are hoping to finish the game in time to trade it in to GameStop for a trade-in value only slightly lower than the original $60 they paid.

Travis Pope is a Reporter-at-large for GottaBeMobile. He's currently enjoying a romp in the dangerous quicksand that is Microsoft's Windows 8, Windows Phone 8, and Xbox ecosystem.


  1. duh

    09/18/2013 at 9:46 am

    u mean playstation 3…

  2. paul

    09/20/2013 at 2:38 pm

    freezes any time on ps3 after 5min or 60min fed up.

  3. Save Your Money

    09/20/2013 at 4:41 pm

    Xbox 360 freezing all the time, cannot even play it… bought new XBOX hard drive and in hopes that would work.. only out of more money now… Huge disappointment

  4. nickmeunier1

    09/24/2013 at 12:43 am

    It freezes every time when I do the first mission with michael and franklin(they go to get the yacht thats been stolen). Is anyone having an issue with the same mission

  5. john

    09/24/2013 at 1:15 pm

    Same here freezes in 5-10 minutes ps3 this sucks! 68 dollars for a game a cannot play

  6. Dixie Normouys

    10/14/2013 at 12:58 am

    Mine’s been freezing after the construction rooftop assassination. Trying to do the strangers and freaks parachute tree one and the maryann on the beach one and neither one will progress, and i can’t even leave as all of my options are disabled. argggggggg. Gonna throw something through the screen in a minute……

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