11 Overwatch Problems & How to Fix Them
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11 Overwatch Problems & How to Fix Them



Overwatch, Blizzard Entertainment’s all-new team-focused first-person shooter, is all about balanced teams, heroes and abilities. Overwatch takes players all around the world, thrusting them into battle with their friends and gamers they don’t know for big action and hyper-intense battles. As with any ambitious video game launch, Overwatch problems have cropped up since the game arrived on store shelves May 24th.

Some Overwatch problems are minor and are directly related to the game’s requirements on consoles. To play the game, console owners need a subscription to Xbox Live Gold or PlayStation Plus. Some are just finding out about that requirement after purchasing the game, it seems. Others have noticed that getting the game working requires them to have a broadband internet connection.


Read: 6 Great Overwatch Gameplay Videos

That’s not to say that there aren’t some more nuanced Overwatch problems cropping up since launch. Here’s a look at the Overwatch problems Xbox One, PS4 and Windows PC owners are reporting right now.

Overwatch Problems: No License Found

PC users will sometimes get a No License Found error when trying to play the game. This is an issue that Blizzard knows about. The company recommends deleting the Battle.net Cache Files from the ProgramData folder on your hard drive, changing the app’s region from American to European and back again, then trying to reset your password.

Overwatch Problems: Crashing on a Notebook

One of Overwatch’s early problems is an issue that causes the game to crash on some notebooks. Blizzard has classified this problem as a known issue with the game. The problem centers on notebooks with intel integrated graphics and a dedicated processor not being able to switch over correctly.

The studio recommends checking for Intel driver updates or downloading a generic driver from Intel’s website, if your graphics hardware doesn’t have a pending update.

Read: Overwatch PCs Specs: Everything That You Need to Know

Overwatch Problems: Game Server Connection Failed

This just seems to be a problem with the game’s servers being overloaded as people flock to try the game. Keep trying and you should be fine.


Overwatch Problems: Stuttering & Audio Drops

PC players of Overwatch report that their version of the game sometimes drops audio and dips far below the frames per second that they would expect based on their hardware. More than a few users have reported the issue on the support forums, but there’s no fix just yet. It’s worth noting that these users also say that their PCs suffered from the same issues during the Overwatch Open Beta.

Overwatch Problems: Network initialization failed. (0xE00F00A0)

This is an issue related to malware effecting your internet connection, according to Blizzard. The company recommends that users with the issue scan their PC with ADWCleaner software.

Overwatch Problems: Invisible Characters

Some Overwatch players are reporting in the support forums that their character – and everyone else’s character’s too – are invisible after starting a new match. It’s too early to tell if this issue is isolated to the Windows version of the game, but it appears that it is for now.

Blizzard hasn’t provided any workaround or guidance on this Overwatch problem just yet.

Overwatch Problems: Networking Issues

Nasty load times, terrible latency and general network issues are things that some Overwatch players are dealing with right now. Blizzard recommends uninstalling apps and programs that might be hindering network performance. These apps include Hamachi VPN, Asus GameFirst 3 or IV, KillerNIC, Gigabyte, RealTek or Lan Optimizer.

If that still doesn’t work, opening the background processes menu from the Task Manager and killing unnecessary things there might help.


Overwatch Problems: Error Code 29275DD0-409C-4FCB-8BD0-54C75379A137

This issue is directly related to NVIDIA’s software. To fix the issue, check with the company for updated drivers and be sure to choose a Clean installation after choosing a Custom install. Support agents are also reminding users with this issue to disable, “overclocking or overlay software” to see if that solves their problem.

Overwatch Problems: Entire Screen Doesn’t Fit on Television

Another widespread Overwatch problem is an issue with display resolutions. Some Xbox One and PS4 owners find that the game doesn’t adapt to their TV’s resolution. Instead, the chat box gets cut-off. To fix this problem, Blizzard recommends adjusting your television’s resolution to one of the resolutions listed in the game’s menu.

Overwatch Problems: Xbox One Invites Not Working

On Xbox One, some users aren’t getting invites that friend send to them. Blizzard says that this is a known issue, but doesn’t have a fix ready just yet. There aren’t any workarounds either.

Overwatch Problems: Competitive Mode Missing

If you tried the Overwatch Open Beta, you might have tried Competitive Mode. It’s missing in Overwatch because Blizzard Entertainment pulled it before the game’s launch. The studio is working on improving the game mode.

Overwatch Competitive Mode will return with the game’s first major update. Blizzard confirmed as much with Attack of the Fanboy.

Gotta Be Mobile will continue to expand this list of Overwatch problems as more serious issues crop up.



  1. overwatch

    05/25/2016 at 7:40 pm

    I might play it later, if it gets cheaper, and if I have nothing else to do. (Ha!)

    The one thing I didn’t really like about it was how quickly the kills/deaths occur. It felt very Blizzard and WoW-like in that respect, “just give every player easy hits of artificial victory every so often.”

    It makes everything feel very floaty and inconsequential. I prefer a tiny bit more struggle than that.

    Couple that with realizing that Total War: Warhammer launches at the very same period, and well, Blizzard IP or Games Workshop IP… It’s a no brainer for me. Especially since currency conversion means $40usd for basic Overwatch (playable only as pickup teams) or $43usd for five factions of Warhammer (playable solo.)

  2. Dave

    05/25/2016 at 11:18 pm

    The License thing doesnt work please someone make a video and help me

  3. Anonymous

    05/26/2016 at 11:25 am

    Hey i just bought the disk version of Overwatch
    i got this problem with Overwatch: Origins Editon: Verison 1.02
    it would reach preparing download … ( 10%) and then it would stop
    what do i do the game won’t be playable until this update finishes

    • Anonymous

      05/27/2016 at 6:30 pm

      Mine took a really long time to get past that, but I think it’s because the update is just huge. Restart your ps4 and leave it alone for a few hours. It sucks but it’s all you can do.

  4. Chance

    05/27/2016 at 7:23 pm

    help, it says it installed on to my pc but everytime I try loading it up, it says error code and “help blizzard identify error” it wont work even after

  5. papasdragon

    05/29/2016 at 7:14 pm

    keeps on saying no compatible graphics hardware found. (

  6. Temeka

    06/05/2016 at 4:31 pm

    I just bought the game yesterday along with the division game. My son downloads the overwatch game but it wouldn’t launch so I took it back today and got another one and still the same thing. Does anyone have an idea for why it want launch. Obviously there is nothing wrong with the game, and there is nothing wrong with his game because he can play every other game it’s just overwatch that want launch. Any ideas I am open to suggestions.

    • Harry H

      06/19/2016 at 2:21 am

      I’m having the same issue, have you found a way to fix it?

      • Debbie Hartmann

        06/19/2016 at 8:25 am

        After 4 days of trying my game finally started working. I didn’t do anything special, it just finally worked.

  7. Debbie

    06/06/2016 at 12:57 pm

    I downloaded the game on my xbox one on Saturday night and now it’s Monday night and it’s still stuck on 25.42% of installing. I have tried turning off my machine and leaving it alone for a while, and I have also tried leaving it on overnight. Still nothing.

  8. Rhaymondo

    06/15/2016 at 5:51 pm

    For the issue Debbie was having. Make sure you quit the game and turn it back on again. Also stay on the account which you bought it from. Then it will work.

  9. Nicole

    07/07/2016 at 7:41 pm

    We are having the same issue as Temeka…tried 2 different discs, then a digital download. We get to the menu/launch page and we can’t select anything, it’s like the buttons on the controller won’t work. 2 calls to Microsoft and a chat with Blizzard later, and still no luck. So frustrated.

  10. Xized

    11/03/2016 at 11:11 am

    I have a problem, when i open my Overwatch and play it with my keyboard, it freezes my game and it will say: Not responding, but if i play with my controller i dont have any issues at all. I dont like playing with a controller on Overwatch. Anyone solution?

  11. 0.916372

    11/28/2016 at 6:02 am

    I keep on getting a white screen while playing the game

  12. it only amll

    03/15/2017 at 3:49 pm

    I try to listen to background podcast on overwatch (youtube) but it pauses the podcast

  13. Klirrfaktor

    03/24/2017 at 2:33 am

    My Solution for the Xbox One invite Problem: Have the same issue
    also in other Games from time to time. Just send the invite again shortly after the first try. Works for me evry time.

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