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Having Trouble Installing Apps In Windows 7 Beta 1?

Published

17 years ago

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One of the few problems I’ve had with Windows 7 is with application installation — some programs either get hung up during the installation or just won’t install at all.

Well, after trying to install iTunes today and having it fail, Windows 7 reported that a solution was found for this problem. Follow these steps if you are experiencing a similar problem with application installations:

An issue with the Customer Experience Improvement Program (CEIP) client in Windows 7 beta is causing Explorer and some MSI-based installers to stop working properly.

To solve this problem, follow these steps:

  1. Click the Start button, click All Programs, and then click Accessories.

  2. Right-click Command Prompt, and then click Run as administrator. In the User Account Control window, verify that Program name is Windows Command Processor, and then click Yes.

  3. In the Administrator: Command Prompt window, type or paste the following text at the prompt:

    reg delete HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions /va /f

  4. Press Enter to install the solution.

  5. If The operation completed successfully displays, close the Administrator: Command Prompt window to complete this procedure. If "ERROR: Access is denied" displays, repeat this procedure from the top, making sure you clicked Run as administrator in step two.

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