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Best Buy iPhone 5 Pre-Orders Could Take 28 Days



Best Buy is telling some customers that it won’t be able to fulfill their iPhone 5 pre-order on release day and that it could take up to 28 days before the retailer is able to get pre-orderers the iPhone 5 model they ordered.

In an email, the retailer is telling customers who pre-ordered the iPhone 5 that because it’s stock is low, something the retailer told us would be the case on the iPhone 5’s release date, it won’t be able to fulfill all of the iPhone 5 pre-orders it took from last Friday on.

The company then apologizes for the wait but says that the order will likely be fulfilled faster than finding it on your own.

Read: Best Buy iPhone 5 Pre-Order Isn’t Worth It.

Here is the complete email, courtesy of Best Buy’s Senior Vice President, Shawn Score.

bestbuyorderSo at this point, many of those who pre-ordered the iPhone 5 through Best Buy are completely out of luck and we imagine that anyone who goes into a Best Buy store today will likely walk out empty handed.

The retailer again previously informed us that stock was likely going to be non-existent today and it appears that that is the case.

Now, the long wait now begins for those that pre-ordered through Best Buy. 28 days from now, we’ll be at the end of October. Hopefully, the retailer is able to push out pre-orders long before that but at this point, given the demand for this phone, anything is possible.


On the way in 28 days.

The iPhone 5 is currently backordered at Apple, AT&T, Sprint and Verizon and orders placed today won’t arrive for weeks. And because of that, stock at retailers is going to be scarce from now until the day that Apple can get enough supply to meet demand.

The iPhone 5 is Apple’s latest iPhone and it features a 4-inch display, aluminum and glass design, iOS 6, 4G LTE speeds, and it starts at $199.99 for a 16GB model.



  1. Mamoon Bakeer

    09/21/2012 at 9:19 am

    You deserve it Apple fans because the next big thing is already here; Samsung Galaxy S3; but you insisted on having the inferior iPhone5 with a pre-order that will not be delivered on schedule.

    • Ararat

      09/21/2012 at 1:22 pm

      shut the fuck up!

    • Off Mahnuttz

      09/21/2012 at 3:08 pm

      Get off droids nutz already and keep using that motorola flip phone until you can afford a real phone.

    • Whocares

      09/28/2012 at 5:14 pm

      Take your Samesung, bubble gum machine toy phone and stick it. Stupid thing looks like a surfboard!!!

  2. Jake Freed

    09/21/2012 at 3:24 pm

    I have an S3, its not bad. Surprisingly it still lags some on ICS. I preordered the iphone from BB, number 5 in line, and mine isn’t available today either. I think its kind of ridiculous a preorder was even allowed by BB considering they weren’t aware of the number of units they would have and they took peoples money anyway. I think there should be some sortof compensation to preorder customers that have to wait. A discount or free case or something to make amends.

    • angbato

      09/21/2012 at 9:49 pm

      good call, thats what they should do but we all know thats not gonna happen anytime soon

  3. GSimp

    09/22/2012 at 5:21 am

    I pre-ordered because I have the Buy Back program at BB and if I upgrade in September, I get 20% of the original iPhone 4 price of $799 – $160. I’m hoping they are going to give me a grace period for my pre-order because after September, the amount goes down. Hoping.

  4. angbato

    09/22/2012 at 9:56 am

    I’m doing a trade in for the iphone, cuz I have a 14day window to change the phone & at the time they didn’t have the iphone 5 yet but the manager told me it doesn’t matter & they will honor the preorder still so thats the good things. now if only apple release more the following week cuz this is seriously getting annoying.

  5. Turdy

    09/30/2012 at 12:30 pm

    I’m still waiting on mine… It’s now been over a week since release

  6. iphone killa

    10/01/2012 at 7:19 am

    users of iphone’s suck ass!

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