Destiny: The Taken King Problems: 5 Things to Know Now

The Destiny: The Taken King release date is finally here and you can play the new expansion on Xbox One, PS4, PS3 and Xbox 360. There is a lot of excitement for The Taken King, but there are some issues and bugs hampering players who want to get into the game.

Destiny: The Taken King problems arrived overnight as gamers started to play through the new modes, redeem codes and claim weapons and shaders. Today we are taking a look at what you need to know about these issues and bugs so you can play, don’t waste your time and don’t waste your items.

After an odd Destiny: The Taken King release date time that allowed gamers to buy the game at 12:01 AM Eastern, but not to actually play the new content until 5:01 AM Eastern we started to see some issues with the game.

There are a number of Destiny: The Taken King problems and issues.
There are a number of Destiny: The Taken King problems and issues.

As regular users play Destiny: The Taken King, we are hearing about problems and issues with gameplay and other roadblocks.

Join us for a look at Destiny: The Taken King problems, how to fix some of these issues, where to go for support and other important issues.

Destiny: The Taken King Problems

Bungie confirmed five main Destiny: The Taken King problems on twitter, that they are investigating. These issues impact users on the Xbox 360 as well as on newer consoles like the PS4 and Xbox One.

  • Xbox 360 players who wish to purchase Destiny: The Taken King ($40 USD) or the Collector’s Edition Upgrade ($60 USD) can do so via the in-game prompt on the Director. The upgrades will not be available on the Xbox Marketplace, only the Legendary Edition and the full Collector’s Edition.
  • Some users are reporting that the Golden Chest count was reset on their Moments of Triumph at 2am PDT. We are actively investigating.
  • We are aware of an issue that Crucible rank package display as “Vanguard”. These are, in fact, Crucible packages and will give Crucible rewards.
  • The Suros Arsenal weapons and Vanguard Weapon Pack Items can be found at the Vanguard Quartermaster, located in the Tower Hangar.
  • The Digital Collector’s Edition Upgrade ($20) may not be available for purchase at this time. We are aware of this issue and are actively investigating.

If you run into the Xbox 360 Destiny: The Taken King error, you should follow these instructions to fix the problem. Bungie is investigating the rest of these issues.

Fix Requires Taken King Error

We are hearing from users on PS4 and Xbox One who cannot play the game. After the cinematic trailer they see an error that states, “Requires Taken King” and they cannot progress.

If you are on the Xbox One, you should go to the store and install every part of the bundle. One user on Reddit said this fixed the problem. Another suggest is to put the on screen selection on Destiny, press the menu button, choose manage game, then Install. 

For PS4 owners with this problem, the easiest fix is to Restore Licenses and to Activate your console as the primary PS4.

Destiny: The Taken King Bubble Glitch

On the PS4 and Xbox One users report that when a bubble pops the game crashes and players lose progress. You can see this happen in the video below.

You may be able to fix this Taken King problem by switching your options. One user reports it is linked to, “having weapons of light and another option active at the same time.”, but he is unable to offer the exact combination.

Moments of Triumph Golden Chests Problems

As confirmed above another major Destiny: The Taken King problem is that some users who completed Moments of Triumph early lost progress and see a 0 out of 20 Golden Chests Count. On Reddit a Bungie employee confirms, “We are aware of this issue and currently investigating.”

While there is no fix and Bungie does not include specific instructions, many users are taking screenshots for proof that they completed the tasks.

Where to Go to Report Taken King Problems

If you have Destiny: The Taken King problems, you need to tell Bungie about them.
If you have Destiny: The Taken King problems, you need to tell Bungie about them.

If you are running in to Destiny: The Taken King problems Bungie asks that you report them to @BungieHelp on Twitter. You can also go to the Bungie Help Forum to share your The Taken King problems with other users who may have already found a fix, and where you will see official responses.

By reporting your Destiny: The Taken King problems to Bungie through these methods, you will help the company figure out what they need to fix so that they can deliver resolutions to bugs and issues faster.

28 Comments

  1. Staydank

    09/15/2015 at 3:21 pm

    I can’t find my suros arsenal weapons. I tried quartermaster to no avail. I’ve tried every vendor in tower and vestian. Please help!

    Reply

    • Danni

      09/16/2015 at 9:42 am

      You should contact bungie its crashing because everyone is on destiny. That shouldnt happen

      Reply

  2. David

    09/15/2015 at 3:31 pm

    I bough the taken king at game stop and downloaded it but for some reason I can’t play it AT ALL it doesn’t even show i have it plz plz plz help

    Reply

    • Jason

      09/16/2015 at 11:22 am

      David,
      I have the same issue. Have you found a fix yet?

      Reply

    • uzumaki naruto

      07/06/2016 at 7:27 am

      also happened to me did you fixed it?

      Reply

  3. chacho

    09/15/2015 at 4:06 pm

    I have the physical version of destiny with the expansion pass and I chose to buy the digital collector’s because I did not want to go out and buy one. Although I have purchased the digital collector’s when I start the game from my home screen (with physical disc) it says I require the taken king to play anything. Please help. P.S. I am on the 360.

    Reply

  4. John

    09/16/2015 at 12:40 am

    I pre ordered and my Suros arsenal is no were to be found. At the vanguard quartermaster or elsewhere ….. ?

    Reply

  5. Brandon Huff

    09/16/2015 at 3:59 am

    I am having issues with the suros arsenal, the code has an been put in and nothing came out of it. Help?

    Reply

  6. Will syms

    09/18/2015 at 8:04 am

    I brought the legendary edition fro Xbox one taken king is shown installed but it is locked out and not playable what can I do?

    Reply

  7. Gregory

    09/18/2015 at 10:19 pm

    I bought everything ,and recently the legendary edition for ps4. I inputed the code for early access weapons pack and the Vanguard Quartermaster will not give me my weapons pack. I’m pissed. I bought deastiny for ps3 and now the most expensive ps4 version and I don’t have the weapons promised with the code that came with it . I want this fixed now.
    Gregory J Staron

    Reply

  8. Lovepreet

    09/19/2015 at 2:53 am

    can we play destiny the takken king with two players on one console. not online multipayer….. but with two remotes

    Reply

  9. Lindsay

    09/20/2015 at 7:06 am

    I am very upset that I have no weapons arsenal despite purchasing the expansion and in addition, the collector’s edition. Please, please, please fix this!!!!

    Reply

  10. Gavin

    09/21/2015 at 1:25 pm

    I am not able to get the Suros pack even though I put in the codes twice. Also I have purchased all of the expansions and now the $80 dollar collectors edition of the Taken King and I was told that the special Sparrow was supposed to come with it. It did not and someone I know downloaded the copy and received it. PLEASE fix this or tell me what to do…

    Thanks.

    Reply

  11. Finn

    10/23/2015 at 11:10 am

    Just bought a ps4 with Destiny and taken king, etc. But I’m having to wait 5 hrs for a an update b4 I can play??? Am I being stupid and doing something wrong or do I have to go through all this? Afraid to turn it off in case I have to go through it all again!!?? Pls help anyone?

    Reply

    • Wee Joe Jimmy

      10/24/2015 at 1:23 pm

      Same with me it’s taking Like 4 hrs and all I see I fancy pics what do I do

      Reply

  12. Angel

    10/24/2015 at 12:59 am

    Wtf I can’t buy the taken king on the Xbox 1 it says unavailable why pls someone help I would be so thankful pls message itsxxhekticxx pls I’m bored of smashing the button A forever

    Reply

  13. Russ Purf

    10/26/2015 at 3:33 pm

    My ps4 has only used 38gb and i think everything is there it makes no sense im paraniod something’s wrong but i wouldnt know as im new to destiny i bought the legendary edition any ideas?

    Reply

  14. jennefer

    10/31/2015 at 8:14 am

    Wont let me downloed I got from disk and it says instaling destiny but then it says that it needs expansion. WHaaaaa… dunno if its broken or something but if u know do tell. P.S I am on Xbox 360

    Reply

  15. Jodie fox

    11/16/2015 at 5:43 pm

    Having problems I hav just brought the destiny the taken King online and I hav Installed on Xbox one plz help

    Reply

  16. C4nickC4

    11/29/2015 at 1:08 pm

    I bought the taken king expansion pack on the Xbox 360 but I recently bought an Xbox one and when I transferred accounts and reinstalled destiny it says I need to buy the expansion pack again. I don’t know if I’m missing something or if this is just a bug that needs to be fixed. If you have any advice please help.

    Reply

  17. RCalleb

    01/06/2016 at 11:14 pm

    I just bought a new PS4 Destiny Edition and I cannot see my starter pack, What is freaking wrong? I need this fixed right now.

    Reply

  18. Joel

    01/13/2016 at 10:21 am

    Where are my weapons?? I entered the codes twice and the quartermaster will not show me anything!!! please fix this for me!

    Reply

    • Kyle

      05/01/2016 at 5:00 pm

      any fix on this problem, i had the same issue

      Reply

  19. Max

    01/16/2016 at 4:01 pm

    My Nebula Glow shader and my Nightstalker cloak are both there, but it says I require Taken King Collectors Edition to access them. They were working fine two days ago, any advice?

    Reply

  20. Radical Gamer

    03/30/2016 at 9:27 am

    I have just bought Destiny: The Taken King Legendary Edition, my question is, is the game support to come with dlc codes or is it on the disc, because if it is codes then I have been ripped off, and no, I did not buy it pre-owned, I bought it brand new.

    Reply

  21. Lone wolf-

    06/05/2016 at 10:38 pm

    Taken me a day and it’s still downloading its 5:37 pm wut is this mate

    Reply

  22. Michele

    06/10/2016 at 6:18 pm

    i could see the early access weapons on the quartermaster, but they aren’t free to me like I thought they wyouod be. I can’t buy them until im lv5 and with glimmers.. whats the points of “free early access weapons” if i have to buy them ingame?

    Reply

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