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DROID Turbo 2 Android 6.0 Marshmallow Update Continues



Verizon Wireless and Motorola are finally, maybe, ready to deliver the latest Android 6.0 Marshmallow software update for the DROID Turbo 2. Way back in December we saw reports that it was coming, then on February 12th Verizon posted then removed the update, which happened again in March. This week though, Motorola’s own staff confirmed the DROID Turbo 2 Android 6.0 Marshmallow update is here.

In October Motorola surprised many and announced the shatter-proof and rugged DROID Turbo 2 for Verizon Wireless and made it available two days later. Now that we’ve seen nearly all recent Moto X and G smartphones receive Android 6.0, as well as most LG, HTC and Samsung devices, Motorola and Verizon are moving forward to their partnered device.

Read: DROID Turbo 2 Review

The December, February and March sightings were soak tests, leaks, or were delayed for problems. Then the update arrived early for some Verizon employees who were using the DROID Turbo 2. However, now near the end of April it’s officially official. Confirmed by both Motorola and Verizon support pages.

Droid Turbo 2 Impressions - 8

It has been a long time coming loaded with false promises, release dates that were never met, soak tests that took three or four months rather than 48 hours and more. For whatever reason Verizon and Motorola had a tough time with this, and some users received it in March, but most didn’t. Whatever the reasons were, it doesn’t matter now because on April 26th it was finally announced and started rolling out.

The DROID Turbo 2 is Motorola and Verizon’s latest hard-hitting flagship smartphone. Featuring powerful top-tier specs, a shatter-proof display, two-day battery life, and a pretty good camera. However, it was released right around the time Marshmallow was announced, but running the year old Android 5.1 Lollipop release.

On February 12 Verizon posted the DROID Turbo 2 Android 6.0 update changelog, then removed it from their website. Now it’s back, and the March 1st release date has been changed to April 26th. So get ready DROID Turbo owners.

Read: Android 6.0 vs Android 5.1 Lollipop: What’s New

Above is a detailed breakdown of almost everything that’s new and different with Android 6.0 Marshmallow. Being a Motorola smartphone it runs nearly stock Android, with a few small changes. Things may look the same at first glance, but Android will be better, faster and more secure after this update.

Droid Turbo 2 Impressions - 3

From improved security, performance, battery life with Doze, Google Now on Tap and more. This update will bring a lot of much needed improvements as well as a few bug fixes for Turbo 2 owners. Battery life was already great, but Doze will make it better. The permission controls will keep devices more safe, and Motorola also has some changes in there too. We’re hoping the latest April security patch is included, but can’t confirm that yet. Those who received earlier Marshmallow builds, will still get this over the air update, as it has additional fixes and improvements.

The changelog states that the “ambient display” mode has been removed, and the phone will default to stock Moto Display technology, which many loved on the DROID Turbo or Moto X. There is also Attentive Display settings, more options in Moto Assist, likely some bloatware removed, and other small bug fixes that we aren’t seeing. For now we don’t have too many details, but so far all Moto X owners are enjoying the latest update, and the same great experience should roll-over for the Moto DROID Turbo 2. Expect that battery to last longer than ever before (after a few days to adjust to the update) and an overall better smartphone experience. We’re also hearing the problems from the first update like WiFi bugs, battery drain, text message failures and more have been ironed out. It has been a rough road for DROID Turbo 2 owners, but a fix is finally here.

Users can head into settings > about phone > and manually check for updates starting late right now. That or simply wait for the over the air update notification to hit the phone. It should arrive as of April 27th, but could take a few days to arrive for all users. We’d suggest using a WiFi connection and having at least 50% battery life before proceeding. Once the update arrives drop a comment below with any potential problems, or how the update is running for you.



  1. Debbiecrainey

    02/12/2016 at 6:12 pm

    my class­­­­­­­­­mate’s mo­­­­­­­­­ther makes $83 /ho­­­­­­­­­ur on the i­­­­­­­­­nternet . She has bee­­­­­­­­­n out of wor­­­­­­­­­k for 10 mont­­­­­­­­­hs but last mon­­­­­­­­­th her incom­­­­­­­­­e was $20583 just w­­­­­­­­­orking on the inter­­­­­­­­­net for a few ho­­­­­­­­­urs.
    che­­­­­­­­­ck here … See More

    • Meester

      03/07/2016 at 10:25 am

      No one gives a damn about your mom Debbie

  2. Ralph

    02/13/2016 at 11:44 am

    Just sitting here staring at my phone lol not yet let me know if anybody got it

    • stephthumb

      03/09/2016 at 10:19 am

      its finally happening!!!
      Updating my phone right now

  3. Sam Corona

    02/13/2016 at 1:15 pm

    it is NOT confirmed in fact its not happening yet lol

  4. Aa

    02/15/2016 at 4:44 pm

    Never received a notification and just Tried manually updating my software, still says mine’s up to date (5.1.1 droid turbo 2)…(02/15)

    • Patrick DeRosier

      03/12/2016 at 3:20 pm

      I have the same issue. Called Verizon and they told me 6.0 Marshmallow was recalled!?

  5. John W Monck II

    02/17/2016 at 6:50 am

    2/17 TODAY Where’s my marshmallow. This is really ridiculous to take this long to receive something that’s pushing 6 months old. Nothing on Droid Turbo 2

  6. John W Monck II

    02/17/2016 at 6:56 am

    On the Turbo 2. Google has confirmed, Motorola has confirmed, Verizon seems to be in the dark as usual. I thought Verizon was supposed to be the premier cell phone carrier. I think not. I had a LG4
    with Sprint that received this update OTA about 2 and a half months ago. VERIZON GET YOUR ACT TOGETHER!!!!!

  7. Desiree

    02/22/2016 at 6:02 am

    Verizon pulled it within hours of when it was initially released. No real reason was given as to why.

  8. Kip Droidi

    02/27/2016 at 10:09 pm

    Got mine on the 25th – it’s great – although Doze mode must be completely automatic because there is absolutely no setting called “Doze” anywhere. A few settings menus have been re-arranged, compacted, etc. The Phone is fantastically updated now to bigger in-call buttons instead of those stuuuupid tiny buttons way up high (used to have to gingerly reach for the dial-pad or speaker phone for those options while driving or my oyhter hand while holding the phone? Now, no more, those buttons are YUGE and I can operate a phone call with ONE hand – right OR left.

    A lot faster, 50% better battery

  9. Dan

    03/05/2016 at 4:18 am

    Still waiting on my update.

  10. Desiree

    03/05/2016 at 4:48 am

    My husband is also still waiting. Verizon released it yesterday for my phone, and it came immediately to my phone.

  11. JPC

    03/06/2016 at 8:27 am

    still waiting

  12. Carl Klein

    03/06/2016 at 3:22 pm

    Still waiting and waiting and oh you know. This is a Verizon issue.

  13. Adrian

    03/06/2016 at 3:27 pm

    Haven’t got mine been waiting 6 days??

  14. Thomas Subjak

    03/07/2016 at 6:06 am

    Just told that it isn’t actually released yet

  15. Meester

    03/07/2016 at 10:27 am

    No update for mine, either through Check for Update, notification or through the PC application. “Your phone is up to date” and no update available. Still on v5.1.1

  16. Meester

    03/07/2016 at 10:31 am

    Funny that it “isn’t actually released yet” when the website specifically says that it was released on March 1st.

  17. Thomas Subjak

    03/07/2016 at 10:35 am

    Agreed Meester, when I pointed that out to the rep I talked to and wouldn’t let up until I got an answer he offered me a $20 bill credit to leave him alone.

  18. Thomas Subjak

    03/07/2016 at 10:35 am

    I took the credit, but I’m still gonna bug them again later today

  19. Ralph

    03/07/2016 at 10:38 am

    Thomas good one lol

  20. Thomas Subjak

    03/07/2016 at 10:41 am

    Having worked in customer service I know two things start getting attention and results. Incessant calling and lots a bill credits.

    • Meester

      03/07/2016 at 11:36 am

      That is great Thomas, I’m going to call later today too. Thanks for the tip.

  21. Thomas Subjak

    03/07/2016 at 11:37 am

    Make sure you tell them you were told you’d have it by today too because they told me it would be a week from the release date, which it obviously isn’t

  22. Mike

    03/07/2016 at 9:22 pm

    Have not yet got update for droid turbo 2 either. 3/8. Excited to see how it runs! Just bought the phone four days ago after much research

  23. Dave

    03/08/2016 at 9:26 am

    Just got my mm OTA message and started the upgrade, 1 of 2.

  24. Thomas Subjak

    03/08/2016 at 9:36 am

    Just got mine as well, I chatted with customer service again last night and they told me they’d submit a ticket to IT to see if they could get me updated today. Who knows if that’s what happened or not, but I’m doing the upgrade as we speak

  25. Ralph

    03/08/2016 at 11:13 am

    Got it

  26. Mike

    03/08/2016 at 11:16 am

    How long does the update take?

  27. Thomas Subjak

    03/08/2016 at 11:35 am

    first one is fairly fast, 2nd one is taking at least an hour just to download on my work wifi

  28. Shawn

    03/08/2016 at 4:52 pm

    Just got my update :)

  29. Felicia Jackson

    03/10/2016 at 3:33 am

    Updated list night. Everything is awesome so far!

    • Felicia Jackson

      03/10/2016 at 3:35 am


  30. Charles J.

    03/11/2016 at 5:30 am

    W.T.F. must have WiFi to download the latest Turbo 2 update! Hey, they are people you don’t use WiFi! What then? How about allowing us, who STILL have unlimited data, to download via cellular.

  31. Thomas Subjak

    03/11/2016 at 5:51 am

    You’re supposed to be able to do it OTA via cellular I thought.

  32. Hunter Reece

    03/11/2016 at 1:53 pm

    Hi all, mine started, and completed part 1 of 2. Part 2 failed and now I have a message “Download failed – March 11, 2016 at 10:55 am”. Yet, when I check for updates, it tells me it is up to date. WTF?

    • Glen Donelson

      03/13/2016 at 9:15 am

      Same thing’s happening to me! It doesn’t make any sense.

  33. Philipe Landru

    03/11/2016 at 2:07 pm

    Parts 1 & 2 updated on my Turbo 2 this morning. But my both of my daughters updates failed on their Turbo 2’s. Also got message “Download failed – March 11, 2016 at 3:25pm”. And same check of system update says it’s up to date…???

    • Mark Straughter

      03/11/2016 at 2:19 pm

      The same exact thing happened for mine today

  34. Randy

    03/11/2016 at 3:29 pm

    First update worked. Second failed download same as Philipe and Hunter… .How does one reinitiate the update? Slow internet and no cell at home, btw.

  35. David lowder

    03/11/2016 at 3:31 pm

    Seems to be a bug. Same failed download and “phone is up to date” bs here too.

  36. RasJawns

    03/11/2016 at 3:38 pm


  37. Mark

    03/11/2016 at 5:58 pm

    Same here.. Fail, says up to date WTF

  38. Jay

    03/11/2016 at 6:22 pm

    Ditto. :(

  39. Nolan Ward

    03/11/2016 at 6:27 pm

    I got a notification today for the download and I tried downloading it, but it failed and shows that it failed and when I try to check for updates, it says that i’m up to date with 5.1.1

  40. Melissa

    03/11/2016 at 6:29 pm

    Same here. This is frustrating after I have been waiting for so long to get this update.

  41. Stephen

    03/11/2016 at 8:01 pm

    Verizon.. Get your shit together already.

  42. Tyler

    03/11/2016 at 8:03 pm

    Any one figure out the second update failed problem i talked to Motorola and they told me to restore my phone to factory default after they had me wipe the cache i dont really want to have to restore my phone.

  43. marina

    03/11/2016 at 8:11 pm

    I received the download today. Gmail and other services that rely on google play services will not work. I get a message saying my device does not support google play services. The play store is gone.

  44. Matthew Cole

    03/11/2016 at 8:31 pm

    Verizon fails once again! I have a screenshot of Tech Coach stating there was a problem and its being held. No idea when it will be release to Motorola users.

  45. George Golden

    03/11/2016 at 8:32 pm

    I got 1of 2 with no problems but after an hour, 2nd main update failed and now my email has to be opened and refreshed to get emails. Not even sure any notification are working since my phone has been quite ever since the first update!

  46. Phillip Ray Morris

    03/11/2016 at 9:05 pm

    Hey guys, try doing the update connected to your PC if you have one.

    • Glen Donelson

      03/13/2016 at 9:19 am

      Connected to my PC after getting the part 2 of the update failure and am not even seeing my device shown for updates. This is annoying…

  47. Scott Boyd

    03/12/2016 at 5:19 am

    Same problem here. 2 of 2 failed and now it says its up to date, when obviously it isn’t.

    • George Golden

      03/14/2016 at 11:04 am

      read my comment below

  48. George Golden

    03/13/2016 at 9:17 pm

    Looks like if you get the failed download on the second update that you will have to wait for the phone to get the notice of update on its own. I have tried several of the things suggested and it still says the download failed and the device is up to date. My email only syncs once a day and not constant like before the 1st update.

  49. George Golden

    03/14/2016 at 11:03 am


    • Tyler

      03/14/2016 at 11:11 am

      The factory reset does no good. It just deletes all of your stuff. Motorola had me do one when I called them and my phone has been doing all kinds of crazy stuff since the 2nd half of the update failed including a screen glitch where a line of the pixels shifts up for a while then goes away

    • Rick Rossi

      03/23/2016 at 4:29 pm

      Thank you for that! I was wondering why my Turbo 2 hasn’t updated. After reading all the comments, I’m actually glad it didn’t. Anyway, thanks.

  50. Edward

    03/14/2016 at 1:17 pm

    I got marshmallow on my phone (DROID TURBO 2)and it has been a complete disaster. I have a stupid green line that appears when ever it wants AND my phone constantly reboots about 20 times a day. Verizon is no help except for acknowledging that this is being reported by other users and they are working on the problem. When it is running it is great, but the green line and my phone constantly rebooting is a big pain in the ass! Thanks for nothing , I’d rather have a flip phone.

  51. Micheal

    03/14/2016 at 10:54 pm

    Updated my droid turbo 2 …..loved this phone before.. .now phone won’t charge at all….actually loses power when plugged in….charged all night….80%….1st night…now won’t charge over 30%…..

    • sean

      03/25/2016 at 1:51 pm

      same thing here…draining super fast and charging super slow…turbo charge doesn’t even work now. anyone have any suggestions?? please help

      • ktb2296e

        05/08/2016 at 4:57 am

        mine has been soooooo slow. so annoyed. but its able to get a full charge (only over night tho which is super annoying if it accidentally becomes disconnected from the charger while sleeping).

        But i can get a full charged if i put it into safe mode (hold the lock button til the option to power off comes up. then press and hold power off to be prompted if you want to put it into safe mode)

        Then if you airplane it in safe mode and charge it, you should be able to get a full charge. but again it takes like all night.

  52. Andrew

    03/15/2016 at 9:24 am

    My hair goes gray waiting on updates from this Lenovo owned Moto. Not surprising, Lenovo sucks. I can’t believe this brand new phone doesn’t have the version of Android that the nearly three year old phone it replaced had. Dont hold your breath. They fake it out about 3 times before the update happens eight months later.

  53. Rick Rossi

    03/23/2016 at 4:26 pm

    Still no 6.0! I have a Droid Turbo 2. i’ve had it since last December and it still says my OS is up to date (5.1.1) What gives???

  54. mark johnson

    03/31/2016 at 4:26 am

    I have a Motorola Droid 2 and I still do not have the marshmallow update I looked at the settings and it says no update available and now it is March 31st 4:24 a.m. in the morning and no marshmallow update:-(

    • Desiree

      03/31/2016 at 8:50 am

      Yeah, as stated above you have to download the Verizon software updater but make sure to grab the Motorola. Update through your pc (and yes, Windows 10 will do it). Verizon pulled it again, which is why the second download is failing. So glad it’s my husband’s phone and not mine.

  55. Delta

    04/04/2016 at 2:33 pm

    I got the update a little over 2 weeks ago and have trouble connecting to wifi or constantly getting disconnected… Also battery dies quickly now…Verizon said I would have to wait till a big fix update is released.. Pissed off

  56. Delta

    04/04/2016 at 2:37 pm

    Also text notifications don’t work right either

    • Ray RedSpider

      05/17/2016 at 2:19 am

      Not just me then. Usually you go into settings and hit “more” and there will be a thing that tells you your default SMS app. That’s not there any more. I think it no longer recognizes SMS at all.

  57. Krystal

    04/28/2016 at 6:25 pm

    my phone will not charge past 4% since marshmallow!! Verizon didn’t know shit, and they are sending me a new one. Is this going to be a problem again when I get my new device????

  58. Jason

    05/01/2016 at 1:59 pm

    What a freaking nightmare. DO NOT accept the OS update if you’re using a Motorola Droid Turbo2 ad have a comcast email account. I did the update, every 6 hours, the OS completely re-downloads every email in my account, every day. The result?…I hit 75% of my data usage by day 3 of my billing cycle. It’s now a week into it, Verizon has no clue what the OS issue is and I’m at 90% of my plan facing data overages. Verizon’s billing department’s solution, ” let’s look at better plan options for you”. Are you effn serious?? Eff you. My suggestion…DO NOT update to the new Marshmallow OS update if you have a Motorola Droid Turbo2. What for them to fix the bugs

  59. Todd

    05/03/2016 at 3:25 pm

    I’m trying to find a way to revert mine back to Lollipop version until they fix it. WiFi issues now and Turbo Charge is gone, not to mention takes it about 7 hours or overnight to fully charge now. What a joke. I agree I would not Update to the new os.

    • Scott Boyd

      05/03/2016 at 3:53 pm

      I got Part 2 of 2 of the update last weekend. Everything is working great on my Turbo 2 (Verizon). Battery performance seems even better than it was on Lollipop.

  60. Darn Marshmallows

    05/03/2016 at 9:04 pm

    Shoulda read these posts before updating… Continuous wifi disconnections during wifi video streaming… Aggravating. Looking for ways to get back to lollipop.

  61. Josh

    05/04/2016 at 9:51 am

    This new update shut down the camera on my droid turbo 2. I now get a message that says my camera is busy. I cant seem to fix it. It also seems to have dramatically decrease my battery life because now I’m back to the strugle for the charger. No other problems but these two are annoying enough.

  62. Kim

    05/16/2016 at 12:14 pm

    Droid Maxx 2 phone. When the screen is blank/sleeping, every time the phone is moved, there’s a lock and the time. it’s annoying and distracting while driving. Is there a way to turn that off?

  63. Andrew

    05/17/2016 at 4:26 am

    Do NOT update if you haven’t already…my droid turbo 2, which was perfectly fine prior to the update, deleted all of my photos that I had in folders on my phone and restarts at least once a day…battery also goes quicker now…terrible idea to update…

  64. William

    05/17/2016 at 4:59 am

    Marshmallow killed my droid 2. Battery dies while plugged in. Tech support has me do several things to the phone. Nothing worked. His solution, unplug it and try again. Was greatest phone I ever had. Now wish i had a flip phone.

  65. Henri Callahan

    05/27/2016 at 8:34 am

    Replaced my dead razor with a Maxx 2 at the Costco kiosk. Loved the two days on a charge. Up popped the Marshmellow update which was uneventful. Within a week the phone was discharging on the charger. The Costco Verizon rep tried the same suggested fixes I had tried and finally said the phone needed replacement. I turned in everything in the original package and Costco reissued everything. Although the rep claimed he had not had any returns on the Turbo and Maxx 2 over this issue he pointedly requested I not upgrade when prompted (which happens constantly) till something definitive comes up on customer service notifications.

    • John

      06/14/2016 at 4:21 pm

      I’ve had 6.0 for months. I just went to updates and there it was

  66. John

    05/30/2016 at 10:23 am

    I updated quite some time ago to marshmallow now my phone will only play in the mono mode it said go to accessibility under the hearing option and switch from mono to stereo but there is no hearing option under accessibility what’s up with that where is the hearing setting on marshmallow for a Motorola Droid Turbo 2

  67. Craig

    06/14/2016 at 4:16 pm

    I am having issues with all custom notification apps. Tone only goes for 1 second and stops

    • John

      06/14/2016 at 4:22 pm

      Let’s unlock the boot loader now

  68. Amos Brooks

    11/14/2016 at 6:30 pm

    GARBAGE OS update! DO not get Marshmallow. If you have a SD card it will auto unmount. If you remove it or restart the phone it will show up but only for a few minutes.Oh, and the icing on the cake, they dump Panda Pop on your phone too! If you happen to have picked up this update (VIRUS) ROOT YOUR PHONE ASAP!

  69. Trisha Brown

    04/25/2017 at 6:58 pm

    This updated has made my battery drain so fast on my Motorola Droid turbo 2. And now it takes 10 hrs to fully charge. The charger still works on my Samsung tablet so I know it is the phone. Please help!

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