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How to Check if Your iPhone 5 Has Shipped



Millions of future iPhone 5 owners are waiting for their device to arrive on September 21st. And for those that want some peace of mind, it’s now possible to check and see whether an iPhone 5 order has shipped on the way to the United States.

While many orders placed through Apple currently say that the order is “Preparing for Shipment” it’s possible to get a much more detailed timeline for an iPhone 5 order through UPS’ website.

As noted by Chron, those who pre-ordered an iPhone 5 can head to UPS’ website to check and see where their iPhone 5 is on its path to their doorstep.

Read: AT&T Pushing Some iPhone 5 Release Day Pre-Orders Back.

Screen Shot 2012-09-17 at 12.42.06 PM

iPhone 5 orders can be checked through UPS’ website.

By following a few simple steps, iPhone 5 owners can track their device from now until launch day, even without Apple’s website reflecting any change in status.

First, iPhone 5 pre-orderers will want to head to UPS’ website to track the shipment.

From there, owners will want to select the option that allows customers to track a shipment by reference. This method will allow pre-orderers to enter information other than a tracking number.

UPS provides a Shipment Reference field. There, owners will want to enter the phone number that is associated with the order. It could be the number attached to the billing information or it could be the number of the iPhone itself.

Next, select the Destination Country and fill in the zip code or postal code. After that, click on track. For some, this will bring up some detailed information about the order. It may show that the iPhone has left China, it may show it being held somewhere, or, in some cases, it may not show anything at all.

FedEx offers a similar way to track packages so if the device doesn’t show up through UPS, it might be coming through FedEx.

Read: iPhone 5 Pre-Orders Blow past 2 Million as Ship Dates Slip to October.

I ordered my iPhone 5 through AT&T and at this point, I am unable to track my iPhone 5 shipment on either website. So, it’s entirely possible that you may hit a dead end, at least at this point, as well.

However, we do know that this method has worked for at least some who ordered the iPhone 5 so for those that are impatient, this might be something to look into before Friday arrives.



  1. Becky Gaines

    09/18/2012 at 11:43 am

    This worked for me on UPS. Thanks!!

    • Becky Gaines

      09/18/2012 at 11:44 am

      Should have mentioned mine was also through AT&T.

      • Ed

        09/18/2012 at 3:18 pm

        What did you fill in the fields for the AT&T request

  2. J

    09/18/2012 at 12:25 pm

    mine worked on UPS. my home phone worked and I ordered through Apple.

  3. joker_

    09/18/2012 at 2:00 pm

    Fuq you ppl.. Your the reason why the website crashed…

  4. R. Singh

    09/18/2012 at 7:50 pm

    I just received email from ATT that I will get mine by 21st.

    Dear R. SINGH, Thank you for your recent purchase from the AT&T Premier Online Store. We’re pleased that you chose AT&T as your service provider. We wanted to confirm that your order is reserved and should arrive as soon as September 21, 2012. As a
    reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online. Your web order number is: 10191**********17-910****409 Your order(s) will be delivered
    to the following address: 10737 VAN WYCK EXPY JAMAICA,NY 11435-5228 We appreciate your business. Thank you for choosing AT&T, The AT&T Premier Team This email was auto-generated. Please do not respond. � 2012 AT&T Intellectual Property. All rights reserved.
    AT&T and AT&T logo are trademarks of AT&T Intellectual Property. Privacy Policy | Terms of Use | Using Premier Via 3rd Parties �2012 AT&T Intellectual Property. All Rights Reserved.

    • Ashwin Dwivedi (@ashwindwivedi)

      09/19/2012 at 9:43 am

      I ordered mine through the ATT premier helpdesk as well.. the email I received on Friday – 14 says that the phone will ship in 14-21 days..
      When I checked the order on ATT site, it said that the current status is ‘shipped’.
      But no mail from ATT with the tracking number or acknowledgement.

      I’m so confused.

  5. The Mike M.

    09/19/2012 at 12:45 am

    Worked 4 me too…..Thanks!

  6. Tanisha

    09/19/2012 at 7:48 am

    I received the same confirmation email as Singh, but when i called this morning AT&T told me they didn’t know why i received that email and my phone will not be SHIPPED until October 4th. I don’t think AT&T reps have a clue what is going on with these pre-orders.

  7. Elijah Clark

    09/19/2012 at 11:08 pm

    Att is showing fedex tracking number. Went here and entered order number:

  8. Matt

    09/20/2012 at 10:12 am

    Anyone order through Sprint? Have you received an email? I ordered on Sunday, 32 gig, and can’t track and have not received an email. Sprint says I will still get it on Friday 9/21.

  9. Susan delRosario

    09/30/2012 at 1:33 pm

    I m still waiting for my phone it’s not yet been shipprd

  10. Bentley

    11/19/2012 at 9:54 pm

    Ordered my iphone from ATT on 10/2. Unfortunately they shipped into NY during Hurricane Sandy on 10/29 and UPS delivered it to wrong address on 11/12. Still waiting for AT&T to fix.

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