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How to Fix Facebook Cannot Upload Photos in iOS 6



After updating to the latest software, some iPhone users cannot upload photos to Facebook, encountering a lock screen telling them, “This app does not have access to your photos and videos.”

Users that see this message in the Facebook app in iOS 6 won’t be able to upload photos to Facebook from the Facebook app, though the new Facebook Integration still allows users to post photos from the Photos app.

This guide will show users how to fix the Facebook cannot upload photos error so that users can upload photos from their Camera Roll to Facebook.

Facebook Photo Upload Not Allowed Lock Icon - 1

Facebook won’t upload photos, showing a lock icon on screen after iPhone update.

The problem is that some users may mistakenly deny Facebook access to the Camera Roll when it asks the first time. The new iOS 6 privacy settings prevent apps from accessing Photos and contacts without explicit permission. If a user tells Facebook not to access the camera roll they will see the Facebook photo upload lock screen shown above.

How to Enable Facebook Photo Uploads in iOS 6

If the Facebook app will not upload photos from the camera roll, close the app and go to settings to fix the problem. The new IOS 6 Privacy settings menu allows users to control what apps can access photos and more. We’ll turn on Facebook’s access to the camera roll. These same directions can enable app access to photos and other information if an app says it cannot access photos or contacts and points a user to Privacy Settings.

Open Settings.

Facebook Photo Upload Not Allowed Lock Icon - 4

Open iPhone privacy settings.

Tap on Privacy at the bottom of the screen, some users may need to scroll down to see the Privacy menu.

Facebook Photo Upload Not Allowed Lock Icon - 3

Open Photo privacy settings.

Tap on Photos.

Find the Facebook app in the list of apps and slide the toggle to On.

Facebook Photo Upload Not Allowed Lock Icon - 2

Slide Facebook access to On.

Some users will see multiple apps here, don’t be alarmed if there are no other apps on this screen.

After turning access on, check to make sure Facebook can upload photos. If the app prompts, allow access to the camera roll, but it should be good to go without asking.

Users will see similar prompts when using apps that access location, photos and contacts in iOS 6. This is part of Apple’s new plan to allow users to control their information better. If a photo app or social network app asks for permission to access Photos on the iPhone , most users will want to say yes.

If a game asks for access to contacts or other information, the better answer might be No. Some apps may try to gain access to contacts or location for purposes most users wouldn’t like. When an app asks for permission to access contacts, photos or location stop to ask if it really needs access to this information.



  1. dan

    09/29/2012 at 5:06 pm

    Thanks! but i tried this and after tapping on photos no apps show up, zero, no Facebook, Instagram etc… all i get is a message:

    “Photos stored on your iPhone may contain other information, such as when and where the photo was taken. Apps that have requested access to your photos will appear here”

    thats it, no on or off switches or apps icons!

    • Hansel

      09/29/2012 at 6:43 pm

      I have the same problem^^^

    • Bonita03

      11/22/2013 at 12:23 am

      Same !!!

  2. Bhushan

    09/30/2012 at 5:03 am

    Go yo General–> Restriction and enable the restriction . Then you select photos and turn on the facebook . That tricky but worked for me

    • Rene'

      03/22/2016 at 10:51 am

      Thank you, Bhushan! After I did what you said, it still wasn’t showing so I deleted the Facebook App and then reinstalled it. Said OK to everything and it worked!!!

  3. wizardqid

    09/30/2012 at 7:32 am

    I cant even see FB under restrictions under the photo only flipbook

  4. Mikael Malmquist

    10/01/2012 at 10:54 am

    But what do I do when there are no apps that have tried to access the photos? The list is empty even though I have tried uploading photos in both Facebook and Instagram….. Annoying it is!!!

    • Mikael Malmquist

      10/01/2012 at 10:58 am

      I didnt read the above but isnt sure on how to resolve it anyways =) “General->restriction” But am I suppose to do that in the FB app or on my iPhone?

  5. Ali

    10/02/2012 at 11:45 pm

    Thank you! It works again (:

  6. Allie Loya

    10/03/2012 at 9:25 pm

    Thanks! Easy fix that I couldn’t figure out until your help! works great now.

  7. madison monson

    10/07/2012 at 6:02 pm

    All of my settings are correct – but if I see a photo in my facebook feed from my iphone, the “save” button is no longer located in the bottom left hand corner. The only button available is “Done” in the upper right hand corner. Is this a FB or an iphone issue?

  8. Cheryl L

    10/13/2012 at 10:12 am

    It worked. Thanx!

  9. Sarah

    10/14/2012 at 3:47 pm

    I can’t upload a new album to Facebook as the + is no longer on my photos ! Help please x

  10. Christina Saling

    10/15/2012 at 10:07 am

    When I used to save a photo from facebook, like something funny, or a picture from a friend’s post, it no longer saves in my Camera Roll on my iPod touch 4th gen. When I press on the picture, I can “save” it, but it does not show “saved” and is nowhere to be found. Where are these pictures going? Any help would be awesome! Thanks!

  11. Karyn Annette

    10/23/2012 at 5:30 am

    This was awesome……been trying to fix this issue for a week. Thank you bunches

  12. A T

    10/27/2012 at 1:47 pm

    Thank you SO MUCH! I have been fighting with my phone for weeks! I have found hundreds of people complaining about the problem, but you actually showed how to FIX IT! Kudos!! AT

  13. Sarah

    10/31/2012 at 9:39 am

    I had to choose a random picture on fb, open it, touch and hold to “save” it into my pictures and THEN a thing popped up saying Facebook would like access to your pictures. Now I can upload pics and it shows up under my privacy settings like it should. Hope this helps!

  14. Kim

    11/06/2012 at 9:47 am

    I have followed all of the instructions above even the last post by Sarah but I still get Cannot post to Facebook the post cannot be sent because the connection to FB failed. I have every thing turned on. What else can I do?

    • Caroline

      07/25/2015 at 7:13 am

      I have the same problem & no suggestions have worked. Have you found a solution? Please share if so!

  15. secret

    11/06/2012 at 8:36 pm

    how about ipad3? any1 knows how?

  16. Shaylynn

    11/07/2012 at 4:46 pm

    Thank you! I was freaking out, it wasn’t making any sense. First it said to change the settings from a computer,but that wasn’t working.

  17. cristy

    11/07/2012 at 5:33 pm

    hi everyone, having a problem with the new iphone 5 after i upgraded to the ios6, i can no longetr post pics to my news feed on face book. i have fixed all the settings to where they need to be, i have uninstalled and re-insralled, shut down my phone and i still can npt upload any pics from my iphone5 to my newsfeed on facebook. anyone know how to fix this

  18. Verz

    11/08/2012 at 12:45 am

    Thanks! It works :)

  19. jose

    11/10/2012 at 4:34 pm

    thanks a lot for the help, i was trying to repair it from the app, and it was not until now that I was able to correct it. Thanks a lot for the help.

  20. Ketrina

    11/11/2012 at 4:58 pm

    I have a problem changing my cover photo. Ever since I updated my iPhone 4, the photo icon is missing on my homepage.

  21. dmcm

    11/14/2012 at 8:45 pm

    I followed everything and it still dosen’t work. I am so frustrated.

  22. Calleigh

    11/15/2012 at 12:03 am

    Me too, I followed everything, but the photo still couldnt upload to my facebook. It keep failing, annoy to the max

    • Kim

      11/15/2012 at 6:05 am

      I was finally able to upload a photo to facebook. I followed all of the steps above and still couldn’t do it until I open fb and uploaded a photo as my status. I still can’t click on a photo that I have taken and share it to fb but if I open fb and post it as my status it works.

    • Nimme Cyriac

      11/16/2012 at 1:43 am

      if your album is customized, it wudnt upload.
      make ur fb album visible to either ‘Only you’ or ‘Friends’ and then upload, once the uploading is done, you can customize it back

    • Nimme Cyriac

      11/16/2012 at 1:46 am

      heyy Calleigh…if your album is customized, it wudnt upload.
      make ur fb album visible to either ‘Only you’ or ‘Friends’ and then upload, once the uploading is done, you can customize it back

  23. Erin

    11/15/2012 at 6:38 am

    This is frustrating for sure :(
    Upgraded to the iphone 5 last month, no problems whatsoever; then last week it started: upload fail. Have checked all my settings (General: Privacy: FB: ON), uninstalled & reinstalled, chose to allow FB access to my location when I was prompted & still get an upload fail when I try to add to an individual album. I can upload, as others have reported, in my status, but that’s it. What do I do???

    • Nimme Cyriac

      11/16/2012 at 1:45 am

      heyy Erin…if your album is customized, it wudnt upload.
      make ur fb album visible to either ‘Only you’ or ‘Friends’ and then upload, once the uploading is done, you can customize it back

    • Cindy

      11/24/2012 at 9:41 am

      I’m having the same problem :(

    • Terri

      12/27/2012 at 6:09 pm

      I have the same problem I can’t upload pictures to a local site anymore as of about 3 weeks ago it just says upload failed all my settings are correct still can’t upload from my iPhone 4S if you or anyone has a fix please email me [email protected] thank you :) I really need this fixed ASAP

  24. Lyndsey

    11/18/2012 at 9:24 am

    I can post pics but I cannot post video? It does not give me the option to post video to FB, only to send by email or to you tube? Any ideas?

    • Grace

      11/25/2012 at 8:46 am

      I can’t post the video

  25. Meagan

    11/19/2012 at 10:34 am

    Thank you Nimme Cyriac! I had tried everything and changed my visibility to ‘friends’ and it worked!

  26. [email protected]

    12/13/2012 at 11:20 pm

    Did the friends thing and tried the only me option. It still doesn’t work. WTF?

  27. joanne

    12/17/2012 at 12:09 pm

    well ive tried everyhting and still im unable to upload videos to facebook any body suggest anything eles

  28. Sonia

    12/20/2012 at 2:09 pm

    Same here Joanne I can’t upload video to Facebook it says upload fail I have even tried trimming video but still won’t work

  29. Sonia

    12/20/2012 at 2:27 pm

    ILoader app will upload videos

  30. treillygravatar

    12/25/2012 at 3:02 pm

    perfect. Thanks!

  31. Missy0525

    12/29/2012 at 12:07 pm

    Can’t import Facebook photo into Instagram as profile photo. All my privacy, settings and app options are correct. I keep getting a settings>privacy>Facebook notification error, followed all the steps and still nothing. Please help

  32. Jenna

    01/04/2013 at 4:47 am

    I understand how to allow access but I’m afraid that every pic I take will end up published online. I don’t want FB to have automatic access to my phone how do I upload one photo?

  33. kpeirce

    08/03/2013 at 9:37 am

    For those of you that tried the whole changing general settings and yet it still wont work, allow me to share my moment of clarity. If you haven’t yet added cell phone number to your Facebook profile, you will not see it under the Privacy – Location Services List.

    On Facebook go to privacy settings – mobile, then verify your number.

    Once you do this you should see Facebook pop up under your Location Services on your iPhone.

  34. Tracy

    09/29/2013 at 11:18 am

    Having the exact same problem with Twitter & Instagram ever since the new ios7 install to my iPhone. Have followed all steps including updating Restrictions but no luck. Ready to go back to BlackBerry I think…

    • Tracy

      09/29/2013 at 11:55 am

      Just a thought; maybe put down the phone for a while and make your husband sandwich. He would be so happy that he would take a picture of it and upload it without problems using his ios6 operating system.

  35. Gordon

    03/16/2017 at 11:11 am

    I followed the above but my Facebook setting in the privacy section was already switched to ‘on’ so this fix doesn’t work for me.


    09/02/2017 at 8:46 pm

    22 year old Master Fisher Ciaburri from McBride, has several interests which include hunting, and dancing.
    Gets immense encouragement from life by visiting spots including Works of Antoni Gaudí.

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